Conversations

Photo of Rhino
Data booster nearly used up - do I need to buy another or will it top up automatically?
I have been with Koodo for almost 3 years now. I have a very basic prepaid plan. The basic plan tops up automatically but I bought my fir...
  • 1 me too
  • 4 replies
  • Question
Photo of Rhino
Making new phone work on existing plan
I just acquired a new phone last night and am trying to figure out how to make it work. It's a Galaxy A5. I'm an existing Koodo prepaid c...
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  • 2 replies
  • Question
Photo of Rhino
Unable to access google and some other websites when not using WiFi. Virus??
I'm having problems accessing Google and some other websites when I am not using a WiFi connection. I'm a Koodo prepaid customer and I ha...
  • 1 me too
  • 18 replies
  • Question
Photo of Rhino
Accessing internet without WiFi
Can someone walk me through the steps I need to do on my phone (HTC Desire 320 running Android 4.4.2?) to get access to the internet when...
  • 3 me toos
  • 3 replies
  • Question
Photo of Rhino
Reason for ring?
This seems to be my night to get caught up on all those questions I've been meaning to ask for the last few months.... For as long as I ...
  • 1 me too
  • 4 replies
  • Question
Photo of Rhino
Alternative way to reach settings in Android
I have an HTC Desire 320 running Android 4.4.2 or thereabouts. I know the normal way to get to the settings is to swipe two fingers down ...
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  • 2 replies
  • Question
Photo of Rhino
Blocking annoying iphone ad
I'm really getting annoyed with an ad that I keep getting while trying to play scrabble (Classic Words Free) on my phone. It's a full scr...
  • 1 me too
  • 2 replies
  • Question
  • Answered
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Photo of Rhino
Very poor call quality for long distance from my home but local calls work fine - Why?
I am a new Koodo prepaid customer with a new HTC Desire 320. I'm baffled by something. When I make local calls from my apartment, the c...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Rhino
WiFi isn't working at home despite apparent excellent connection. Help!
I am a Koodo Prepaid customer with an HTC Desire 320 phone.  I am unable to do things via WiFi that were previously working fine. The p...
  • 1 me too
  • 5 replies
  • Question
  • Doesn't Need an Answer
Photo of Rhino
Tracking someone via the GPS in the phone?
I am a new Koodo Prepaid customer; my phone is an HTC Desire 320. When I turned the phone on last week and looked around, I noticed that...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rhino
What is tethering and is it a good idea for a prepaid cell?
I've been seeing the term tethering a bit for the last few days and I'm not quite sure what it is or whether it is advisable for a prepai...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rhino
Is there any way to determine if I have any new voicemails WITHOUT calling the voicemail number?
I am a new Koodo Prepaid customer with a new HTC Desire 320. I would dearly love to avoid having to pay Koodo money for airtime every ti...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rhino
How do I see the answers to the questions I have asked?
I'm not clear on how to be notified when people answer the questions I've asked. I *thought* this was governed by how we set the email no...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rhino
Preventing data usage?
I am a new Koodo Prepaid user with a new HTC Desire 320. I have not bought any data boosters and I think I've turned data usage off altho...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Rhino
How do I find out the cost of the calls I've made and how much is left in my account?
I'm a new Koodo Prepaid customer with a new HTC Desire 320 phone. I have the basic $15/month plan that gives unlimited texting within C...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rhino
Voicemail questions
I'm a new Koodo Mobile Prepaid customer. My phone is the HTC Desire 320. 1. Where do I set how many rings to wait until a caller goes t...
  • 1 me too
  • 4 replies
  • Question
  • Answered