Conversations

Conversations 1 - 20 of 284
Photo of Puzzled
Charged minutes for OUTGOING call I did NOT make
*  Prepaid plan with Talk Booster.  Charged minutes for OUTGOING calls I did NOT make.     *  HOW TO STOP THIS?  *  Always to same numb...
  • 2 me toos
  • 10 replies
  • Question
Photo of Mona Filion
Why do I not have the same area code as all the rest of my neighbours?
  • 1 me too
  • 4 replies
  • Question
Photo of William Neil Plowman Jr.
How do i use free data or hotspots with out using all my paid for Data?....The vertual assistant is useless
I have to have my data plan on at all times to connect...how do I use free data and hotspots
  • 1 me too
  • 4 replies
  • Question
Photo of N D
Are the prepaid booster minutes ever going to go on sale again?
I once got 1000 minutes for $20 and I am really hoping that happens again. Does anyone know if they release that deal on a cycle?
  • 1 me too
  • 4 replies
  • Question
Photo of Pauline
Will Oukitel Mix 2 work on Koodo as a prepaid customer in rural Saskatchewan?
Type: WCDMA, GSM, FDD-LTE 2G Bands: GSM 850/900/1800/1900MHz 3G Bands: WCDMA 900/2100MHz 4G Bands: FDD-LTE 800(B20)/900(B8)/1800(B3...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of marcel goldstein
Stop texting customer early in the morning to your bill has been paid
Texting me early in morning . Have tried many time by calling customer service but no success
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Norm Dumoulin
Canada talk booster
How does Canada wide talk boosters work? is there a charge for incoming calls or all if so how much ? My daughter is a Saskatchewan numbe...
  • 1 me too
  • 3 replies
  • Question
Photo of Chris Cottrell
What is the koodo email address so that someone can send me a SMS message from an email?
  • 5 me toos
  • 6 replies
  • Question
  • Answered
Photo of Brandie Maher
what is the cheapest prepaid option? I need an old number to have call forwarding for a few months
My dad is taking over a new business. He will be taking on that new business phone number  as well. However we would like to forward the ...
  • 1 me too
  • 3 replies
  • Question
Photo of Gary Nadon
Phone call at 6:30pm Three times now
Why I`m I getting phone calls from this number 1-866-995-6636 ? When I look up the number says Koodo.
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Gloria Taylor
New Boosters are not being merged into current balances and now show two different files for each. Also using new booster while has balance.
This is the first time that when I added more data and talk, etc. they became separate items and now the usage is coming off the lastest ...
  • 1 me too
  • 3 replies
  • Question
Photo of Tracey
website self serve upgrade
trying to log into prepaid self serve on my phone and it says they are upgrading the site does anyone know how long it will take for them...
  • 1 me too
  • 4 replies
  • Question
Photo of Tracey
why does my usage summary show I phoned voicemail but I haven't and no incoming calls so why is this happening
I keep seeing my number calling voicemail which I haven't done and I don't see any incoming calls on my usage history it shows a time of ...
  • 1 me too
  • 3 replies
  • Question
Photo of Nicole Villemaire
Where did the money in "amount due" come from?
In my Overview, beneath my current balance, it says "Amount due" and states an amount of money. I'm not sure where this amount came from ...
  • 1 me too
  • 4 replies
  • Question
Photo of expiredyogurt
will unused data / minute boosters get erased if i change my prepaid base plan?
So I have a prepaid base plan now for $15 and lots of leftover data and minutes boosters. I'm thinking about upgrading to the $55 prepaid...
  • 1 me too
  • 1 reply
  • Question
Photo of Joey Chow
Is there a way to show data usage in kilobytes (kB) in the Usage History?
When I view my SelfServe Usage History, it shows my data usage in MB only and only in a whole number. Is there a way to view my data usag...
  • 1 me too
  • 4 replies
  • Question
Photo of Shawn
Prepaid customer changing to new phone / SIM card
Hello, I'm a prepaid customer and recently broke my phone and am looking to replace it but have some questions. 1) How can I know what ...
  • 1 me too
  • 2 replies
  • Question
Photo of Guylaine Sa Loi
Comment activee un vieux cellulaire koodo pour un forfait prépayé
  • 1 me too
  • 1 reply
  • Question
Photo of jeremy lapointe
can i buy a plan phone and use it with prepaid?
im looking at getting a moto g play and i only have prepaid is there a way i could go to the koodo booth and buying the phone and using i...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Raboo
Brought a Prepaid Data booster 2 days ago and now there's a double top up promo.
I got a 1GB data booster for my prepaid account 2 days ago and now there's a double booster promo, is there any way I can get my 1GB boos...
  • 1 me too
  • 3 replies
  • Question