Conversations

Photo of Jay
Complaint
Negative praise
  • 2 me toos
  • 2 replies
  • Praise
  • Archived
Photo of callixtus
Major problem with online bill payment - got charged 5 times!!!
I would like to praise Koodo for messing up my bank account by charging me 5 times when I paid my bill last June 27th!!! I am now stuck i...
  • 1 me too
  • 2 replies
  • Praise
  • Archived
Photo of Kabir
Can't get through with customer service.
For last 2 days, I've been calling Koodo; yesterday I called 3 times, today one time, but I don't get any live customer service. Now I'm ...
  • 1 me too
  • 2 replies
  • Praise
Photo of Kim Maillet
Customer service is the worst.
Horrible service. I'd been with public for 5 years not one issue. Been with Koodo for 5 days and have had nothing but issues. You call cu...
  • 1 me too
  • 8 replies
  • Praise
  • Archived
Photo of Joshua Toushek
PRAISE to Koodo Call Center Employees & Managment
I have been a Loyal cx of Koodo's for many years, have always had an excellent experience. Have brought many family members over to them,...
  • 1 me too
  • 1 reply
  • Praise
Photo of Cyril Siteman
I currently have a 2gb plan and want to upgrade to the 2+2gb plan but self serve won't let me.
I'm a current 2 gb data customer. I'm looking to upgrade to the 2 + 2 gb plan, but it is not available when I use the self serve option....
  • 1 me too
  • 4 replies
  • Praise
  • Archived