Conversations

Conversations 81 - 100 of 935
Photo of Koodo Ami
What is Koodo Wireless Home Phone?
Because this product is so new to Koodo I'm asking and answering this question as a Koodo Employee so that other users get the informatio...
  • 2 me toos
  • 20 replies
  • Question
  • Answered
Photo of Pauline
Prepaid billing
Can someone explain why when I originally signed up for prepaid my plan started on the 24th of the month.  Every month it seems I loose d...
  • 1 me too
  • 2 replies
  • Question
Photo of Ryan Yanch
can't get SMS notification from coinbase
can't get SMS notification from coinbase? Are text messages from this provider not available? Has this been blocked purposefully by Koodo...
  • 1 me too
  • 5 replies
  • Question
Photo of Marian T-Mc
Shock Free Data not enabled
Hi There, I switched to Koodo for the Shock Free data. On my last bill it shows that I have gone over my data, and it didn't pause when I...
  • 1 me too
  • 2 replies
  • Question
Photo of Shane
Tab balance isn't going down
It seems my tab balance is not going down month over month. It was 150 the last time I checked and I just checked again and it's still 15...
  • 1 me too
  • 4 replies
  • Question
Photo of MBeasley
Ebill not appearing in self serve
I have been receiving text alerts that my ebill is ready and that I can view it in self serve. However, when I went to self serve it told...
  • 1 me too
  • 3 replies
  • Question
Photo of John Cripps
Why am I getting a "Tab" charge ($80.00) when my account says $0.00 Tab.?. just try calling and see how long they keep you on hold
Why am I getting a "Tab" charge ($80.00) when my account says $0.00 Tab.? Another thing... just try calling and see how long they keep...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Tara Link
Says my account is connected to a different email
how can I pay my bill.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Robyn Puckett
overage on airtime
I have $135 additional on my bill for airtime overage?  I received no warning, no text for this.  I am not paying the full amount of this...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of David Jonas
Overcharged after account was closed
On July 6 last year i closed my account, paid $75- and asked for a closing bill of any funds that were left over (about 30 dollars). I ne...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Tammy  Nagle
I am not getting my bill notifications
I am not getting notifications for my invoice
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Nicholas Danby
Refer a Friend catch 22
I switched from Fido to Koodo in December for the 10 GB plan. Before I did a friend referred me and I submitted the required information....
  • 2 me toos
  • 3 replies
  • Question
  • Archived
Photo of Shawn Finnie
Trying to contact the WebStore...
I recently purchased a Samsung GS 7 from the webstore. I am receiving e-mails asking me to call in and validate my purchase but 8 phone c...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Tammy
Data usage overage charge, how do I get a refund?
Data usage overage charge, how do I get a refund? My plan has a $7.00 fee for 100MB. I was charged $12.00 only used 65.25...
  • 2 me toos
  • 3 replies
  • Question
Photo of Rebecca Zhao
First Bill Charges
I got my first bill. My plan is $60/month, but my charges were Apr 15-17 --> $60 monthly charge Apr 15-17 --> $6 partial charge and taxes...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of m t
Easy Roam - Plan minutes
I understand Easy Roam allows me to use my "existing phone plan" - but does that include unlimited calling time blocks? Example - I have ...
  • 1 me too
  • 3 replies
  • Question
Photo of szkevin
still not get referral credit
My friend referred me to Koodo in Oct 2017, I got an email from koodomobile@sparkrefer.com on October 25 confirmed that I would get the r...
  • 1 me too
  • 4 replies
  • Question
  • Archived
Photo of Colleen Derrick
koodo............. sucks
wait long enough and you might find out why................
  • 1 me too
  • 5 replies
  • Idea
Photo of Cheryl Marie
I need to speak to a representative and have been calling for days now and nobody answers!!!!
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of ap81
Data overage?
I got a warning 2 days ago saying I used up 75% of my data. Yesterday as I was leaving work I recieved a text saying I used up 90% of my ...
  • 1 me too
  • 5 replies
  • Question
  • Archived