Conversations

Conversations 901 - 920 of 935
Photo of Luca Posa
Refer a fiend "verifying account number"
Hello, I referred a friend a month ago. She completed the instruction in the email but neither me and her we received the discount of 50$...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Artem Iefymenko
Order confirmation iPhone 7
Could you check my order status please? Was it approved or not? I didnt receive any related information. HFO15295520
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Aslam Sulthan
Refer a friend "verifying account number"
I had referred two of friends last month but none of us were credited with 50$. i checked the status and found one of it to be "verifying...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of daljeet singh
1000 LD offer questions
Is the offer like this: 1000 LD min per month or one time? What will be considered as a upgrade, I have Already switched to $55 plan from...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Timothy Lew
How should I buy the iPhone 5s?
I'm interested in purchasing the iPhone 5s and am contemplating whether I should buy it through Koodo or through the Apple Store. I r...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Stace Wood
Need to port existing Bell home phone # to new Koodo home phone acct
We just signed up for Koodo home phone yesterday in-store.  The rep was unable to port our existing Bell home phone # as the account name...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Diana Brown
Unhappy customer
I think it is time Koodo and I end our relationship.  I have had nothing but great things to say about Koodo since I joined about 10 year...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Joanna Lo
still not get referral credit
I am very disappointed with Koodo customer service.  My friend referred me to Koodo in May, I got an email from koodomobile@sparkrefer.co...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of Kangmin Kim
Refer-a-Friend program
Hi guys It is about Refer-a-Friend program terms. Your referrals need to enter their name and email address into the referral system bef...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Shabbir Ahmed Khan
If i use more than 1000 International LD minutes in the $50 - 2GB plan will I be charges, if so at what rate?
What will happen if i use the full 1000 Internatiolnal LD minutes in the offer? Will i be charge for my usage above 1000 International LD...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Richard Bailey
Switching to E-Bill Option Not Showing
I followed the steps on the FAQ's to switch to the E-Bill, went into change address > change and all I have is the ability to change my a...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of S. Pin
using a new phone (Iphone 6se) on Wi-fi only
Hi I just bought a IPhone 6SE for my daughter. I wanted her to use it at home on the Wi-Fi and maybe in the future use it on a data plan....
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of HannahP
Shock-Free data not working. $5 charge after 90% notification, and "50 mb left" notification. Data not paused
I just signed up for a shock free data plan (Aug 2016) and I got a notification at 90%, then one that I had used 50% of my last 100mb, an...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Brad Faucher
Shock free data? Apparently not! I got charged $5 for a few megs over my limit in the last couple days of my cycle.
Shock free data? Apparently not! I got charged $5 for a few megs over my limit in the last couple days of my cycle. Why wasn't my data ju...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Dan
U.S. plans - shock free data here too please!
We recently switched our 3 phones to Koodo from Virgin mobile because of shock free data, ugh the overages! I have since found about a d...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Mark Lai
unable to contact Koodo Webstore to start a return on a phone
Hello, I recently purchased a refurbished phone from the Koodo Webstore.  I have however changed my mind and would like to return it for ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of vicky
Regarding a certified cell phone LG G3
Hi,  This is one of the worst experience i have it with koodo. I ordered preowned cell phone LG G3 last week. Once I received it, I found...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Becky Johnson Wagner
Why am I being charged for a large tab when I brought my own phone to Koodo, purchased at the Apple Store?
I ordered a phone from Apple.  Then I "changed phones" on my Koodo account. I didn't have a tab with that phone either. Once I changed ph...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of kai
Confused with monthly bills
I was charged with 117 dollars last month and it shows on my credit card card that I paid that amount.. But when I cheked my bill again ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of John Bills
Can no longer pay bill online
For approximately 6 months now I have been unable to pay my bill online.  I've tried to resolve it with customer service but keep running...
  • 1 me too
  • 3 replies
  • Question
  • Answered