Conversations

Conversations 61 - 80 of 987
Photo of Kelsey Boulton
New phone activation
I just got my new phone in the mail and im tryi g to sign up for self serve but i dont know how to find my new koodo phone number? I have...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of GloriaJean
Why did they have to cut off my phone-just because I did not go online to pay my bill???
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Noorun Gaffoor
Explain overdue notice of $136.06 when you should be taking monthly payment on my visa account.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nicole
Says No Service in Vancouver
Phone was working fine a few hours ago- noticed it now says No Service??  iPhone 6se brand new, never had this happen before. Reset phone...
  • 1 me too
  • 3 replies
  • Question
Photo of William Lloyd
Koodo false data charges
Anyone else realized their data usage is far more than it actually should be? I've used, by my phone's accounting of my data, about 160mb...
  • 6 me toos
  • 9 replies
  • Question
  • Answered
Photo of Nina A
Does "unlimited evening and weekend" include any calls within Canada?
Just got my phone bill - $400. I am guessing the answer is No. :*( I’ve been with Koodo for many years and just recently changed my p...
  • 4 me toos
  • 7 replies
  • Question
  • Answered
Photo of canucks4life
Koodo Tab Large XL
Good, bad, sad?
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Marcin Migdal
I activated Roaming Internationally in Canada at $10 per day and was charged $30 instead why?
Why is my bill additional $30, when i only activated by ROAMING INTERNATIONAL travel for 1 day at $10 extra in Canada. After 24 hours it ...
  • 1 me too
  • 4 replies
  • Question
Photo of Laura
Help this system is not very user friendly
New sign up
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Spencer White
Koodo Web Support Unreachable
About 2 weeks ago I went and bought a phone through the web store and after receiving it, I decided that it wasn't for me and wanted to r...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Osman Arfeen
What do you do when you have a network outage in the middle of the night?
I believe there is a network outage but Koodo technical support is down. What are customers supposed to do?!
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Pat
My payments are supposed to be charged directly to my credit card but last month it wasn't. Why?
I am supposed to have my payments automatically charged to my credit card. Just got my bill and found out that they did not charge my ca...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Kruti
This mobile number is already in use while referring a friend. Already contacted the koodo refer a friend team.
All I have been trying to do is to refer a friend on Koodo. But Koodo is being so damn difficult. I am a monthly non prepaid customer sin...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Naresh
Where is my referral bonus . I called to customer care so many times they informed that it will come after 3 months .
Where is my referral bonus
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Nathan LaPlante
Check Order Status Please (I know it takes 7-10 days)
check order status please for Order No. HFO19821025  I know it can take up to 7-10 days just go crazy not being able to check the status ...
  • 1 me too
  • 5 replies
  • Question
Photo of Stephan Karolat
I am receiving texts that say my bill is overdue but when I log into Koodo self serve it says I have no balance owing.
I would like to pay my bill but can't.
  • 3 me toos
  • 8 replies
  • Question
Photo of Joey Dussiaume
I got the home phone in December for $5.00 a monthNow im paying $20.00 a month. It should be $5.00 a month
I got the home phone in December for $5.00 a month.... Now im paying $20.00 a month, but nothing if this was mentioned. I think it should...
  • 1 me too
  • 6 replies
  • Question
Photo of marisa nguyen
SPC 2018 Koodo Offer
SPC and Koodo has collaborated for 2017/2018 offering an extra gig on a Koodo plan if new signing up or renewing. How would one go about ...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Catharine Mcbride
Being charged way to much, not honoring prior plans
My billing cycle ends on the 6th of every month, i changed my rate plan on the 9th on may, due to some issues but on my previous plan i h...
  • 1 me too
  • 2 replies
  • Question
Photo of Robelle M
Billing cycle inconsistency.
My billing cycle has always run from the 11th - 11th. It has not changed since I first became a customer for Koodo. Today, I got a notifi...
  • 1 me too
  • 5 replies
  • Question