Conversations

Conversations 1 - 20 of 945
Photo of Brennen
I have been trying for months to get i to my on line account
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ron Hole
Connection fee charged by Tom Harris AND Koodo?
I moved my phone from TELUS to KOODO. As my TELUS connection was gone and I needed a SIM I went to TOM HARRIS to have this done. They cha...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Owen Beers
Need a new confirmation email
So I don't think I received a confirmation email, everytime I login it says it's waiting for the account to be verified. Can I please get...
  • 1 me too
  • 4 replies
  • Question
Photo of Sierra Black
refer a friend - differing credit amounts
The refer a friend credit on the help page https://www.koodomobile.com/help/refer-friend advertises a $50. referral credit however the re...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Shawn Miller
New phone, no account number
HI, I just received my phone after signing up with Koodo. There is only a packing list in the box but the self serve is asking for an ac...
  • 4 me toos
  • 3 replies
  • Question
Photo of Andrew Watkinson
Parental control won't allow data to increase automatically. How do I correct this?
Koodo sent me a text referring me to Self Serve, which is proving frustrating. How do I remove the parental control? I want to be allowed...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Mr. P Slice
Google Home Integration - 2018
I understand that Telus/Koodo will be integrating with Google Home so we can check our account information, send texts, make calls, etc. ...
  • 2 me toos
  • 5 replies
  • Question
Photo of Lucas Wilson
I can't login to self serve.
I tried to register for self serve before I received an email stating: "You're now registered for Koodo Self Serve" Now when I try to log...
  • 1 me too
  • 2 replies
  • Question
Photo of Mikhail khokhlov
Can't login, can't retrieve email, can't pay for the service Need help asap
Can't login, can't retrieve email, can't pay for the service Need help asap
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Kelsey Boulton
New phone activation
I just got my new phone in the mail and im tryi g to sign up for self serve but i dont know how to find my new koodo phone number? I have...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of GloriaJean
Why did they have to cut off my phone-just because I did not go online to pay my bill???
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Noorun Gaffoor
Explain overdue notice of $136.06 when you should be taking monthly payment on my visa account.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nicole
Says No Service in Vancouver
Phone was working fine a few hours ago- noticed it now says No Service??  iPhone 6se brand new, never had this happen before. Reset phone...
  • 1 me too
  • 3 replies
  • Question
Photo of William Lloyd
Koodo false data charges
Anyone else realized their data usage is far more than it actually should be? I've used, by my phone's accounting of my data, about 160mb...
  • 6 me toos
  • 9 replies
  • Question
  • Answered
Photo of menna toeima
How to redeem my offer
I had an offer of $100 in bill credit if i upgrade my phone before May 31 and i did upgrade to an 8 plus but the sales associate at Cones...
  • 1 me too
  • 2 replies
  • Question
Photo of Nina A
Does "unlimited evening and weekend" include any calls within Canada?
Just got my phone bill - $400. I am guessing the answer is No. :*( I’ve been with Koodo for many years and just recently changed my p...
  • 4 me toos
  • 7 replies
  • Question
  • Answered
Photo of canucks4life
Koodo Tab Large XL
Good, bad, sad?
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Marcin Migdal
I activated Roaming Internationally in Canada at $10 per day and was charged $30 instead why?
Why is my bill additional $30, when i only activated by ROAMING INTERNATIONAL travel for 1 day at $10 extra in Canada. After 24 hours it ...
  • 1 me too
  • 4 replies
  • Question
Photo of Laura
Help this system is not very user friendly
New sign up
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Spencer White
Koodo Web Support Unreachable
About 2 weeks ago I went and bought a phone through the web store and after receiving it, I decided that it wasn't for me and wanted to r...
  • 1 me too
  • 2 replies
  • Question
  • Answered