Conversations

Conversations 1 - 20 of 917
Photo of Lyndsay
hi i have a promo from my email account i was wondering how do i add it on ??????
I have a promo code that was sent to me. When i was ordering my phone and picking my plan it never allowed me to add it on so can i still...
  • 1 me too
  • 2 replies
  • Question
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 9 me toos
  • 38 replies
  • Question
  • Answered
Photo of Imei Codes
Unlock
i need unlock code for my wireless phone
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Alfredo Arocha
Switched from Public Mobile to Koodo with a promotion of 40$ for 6GB and unltd call and text and instead i have a Call and text only plan
Hi, I switched from Public Mobile to Koodo because a promotion of 40$ for 6GB and untd text and calls. Now that I review my plan it only ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Brandon Murphy
Just cancelled order (Koodo Rep Please)
I had just cancelled my order by phone for my google pixel, the rep said it will be cancelled. Is there any confirmation/receipt I can ge...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Innocent Nicimpaye
Unable to pay off tab balance
I have $15 left on my tab, and the website won't allow me to pay it off. I have been with koodo for much longer than 3 months, so I'm a b...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jessa Cober
Account manager needs to approve?
Question: I am trying to get on my koodo mobile account and a message comes up that says an account manager needs to approve access. What...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Dorothy Kernoghan
restart after seasonal stop
I put koodo on seasonal to restart March 31,   I cannot even sign in now
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Mr. P Slice
Google Home Integration - 2018
I understand that Telus/Koodo will be integrating with Google Home so we can check our account information, send texts, make calls, etc. ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Raymond Ruiz
I ordered the moto z play medium tab no reply after the credit check.
I ordered the moto z play medium tab 3 days ago, never got an e-mail about the credit check or anything. Any ideas? Would like to get thi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sukesh Mohan
international dialling 1000LD
how to identify whether i am calling long distance is not getting charged, as I have 1000 LD free calls, but when I tried to call india i...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chris Labrash
How do I talk to a person
Can't call anyone
  • 1 me too
  • 15 replies
  • Question
  • Answered
  • Archived
Photo of Scott L.
How to turn off Easy Roam?!
EasyRoam is easy to activate, but very inconvenient to deactivate. The plan's "stickiness" is a problem when you want to pay the per use ...
  • 1 me too
  • 4 replies
  • Question
Photo of canucks4life
Create a 'Refer A Friend' area in self serve
Would be great if there was an easy way to keep tabs on our referrals.
  • 1 me too
  • 8 replies
  • Idea
Photo of Debbie Cooper
I'm using easy roam so I can't send SMS but my texts automatically say SMS so won't send. How can I change to MMS?
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Gabriel Hung
Order Status
I'm switching from Public Mobile using the promo offered earlier this month. I ordered a Koodo SIM card on March 9th but still have not r...
  • 1 me too
  • 2 replies
  • Question
  • Archived
Photo of Sheng Mei
Koodo does not honor $100 (online only promo) referral credits for new activations
From March 6 to March 9, Koodo run a promotion to offer $100 referral credits to online new activations. I referred some friends and they...
  • 3 me toos
  • 6 replies
  • Question
Photo of Michael St.Croix
58 minutes on hold... still regretting joining koodo!
you should put this in the koodo hall of fame. Joining koodo has been the worst decision of my life. I've only been with koodo 3 weeks an...
  • 1 me too
  • 5 replies
  • Idea
Photo of Tim Wilkinson
International Roaming not working
My roaming isn't working. I have both add-ons - International Data Roaming International Voice Roaming And I've tried the other steps...
  • 2 me toos
  • 3 replies
  • Question
Photo of Shawn Miller
New phone, no account number
HI, I just received my phone after signing up with Koodo. There is only a packing list in the box but the self serve is asking for an ac...
  • 2 me toos
  • 3 replies
  • Question