Conversations

Conversations 1 - 20 of 380
Photo of Scotty
How much longer until my plan expires?
Where can I view how much longer until my current plan expires? Also, it says my tab balance is : -65 ... What does that mean? Thanks!
  • 1 me too
  • 3 replies
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Photo of Sue Fraser
Data Usage Dates
I am not able to change the dates of the data usage to the new cycle period. How do you go about doing this?
  • 1 me too
  • 1 reply
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Photo of Jake Roberts
FAKE samsung s6 firmware update??? HELP I'm being hacked
Okay so recently I discovered that my koodo prepaid samsung s6 edge was being spied on by people who obviously have nothing better to do....
  • 1 me too
  • 8 replies
  • Question
Photo of quasarito
Unlocking a phone from a cancelled account
I am a Koodo customer, and I have a locked Koodo iPhone 5C from another Koodo account that has been closed. Would I be able to have Koodo...
  • 1 me too
  • 1 reply
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Photo of quasarito
Koodo referral site is down
I'm getting the following error when trying to get a referral code sent to someone: http://koodoreferral.com/ Server Error in '/' Ap...
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  • 2 replies
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Photo of Aly Eidelman
Hey referred a few people and my tab hasnt gone down yet and that was over a month ago who would i call to see what happened
  • 1 me too
  • 5 replies
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Photo of Evan Henry
The worst "customer service" of any "company" , I've ever dealt with.
Bought $60 in vouchers from the Londonderry Mall location (Edmonton ,AB), received terrible service in store, was assured that all I woul...
  • 1 me too
  • 11 replies
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Photo of John ODwyer
Does anyone know if Koodo is going to upgrade the Samsung Galaxy S4 Mini to Android Kit Kat 4.4.2.?
  • 1 me too
  • 6 replies
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Photo of Ludite
Will Koodo unlock my phone
Based on the new code for wireless users released today A couple of weeks ago I purchased a Samsung S4 Mini from Koodo and paid in ful...
  • 1 me too
  • 7 replies
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Photo of philip joseph
Unlocking for Travel
I have two Koodo iphone4's and I am very happy with the the service. I would like to unlock both boths so that I may switch out sims when...
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  • 6 replies
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Photo of Johny Ojay
Unlock unused iPhone 4
I have an old Koodo iphone4 which has been inactive for a while now (maybe a year). The tab is paid off. Will Koodo unlock this phone? ...
  • 1 me too
  • 4 replies
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Photo of Icy Frost
violation of law
So I called your toll free number cause I wanted to buy the moto g unlocked and your service rep told me it would cost a extra 50 dollars...
  • 1 me too
  • 6 replies
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Photo of Ryan Mitts
What is stopping me from buying a no-tab, post-paid phone and then switching to prepaid?
What is stopping me from buying a no-tab, post-paid phone, and cancelling it at the same time as buying it and switching to prepaid? The ...
  • 1 me too
  • 10 replies
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Photo of Marc Lawrence Lee
E-mail offer invalid?
I received an e-mail offer for the Long Distance add-on this morning (Feb 28, 2014) and it says it costs $2.00 per month. When I went to ...
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  • 3 replies
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Photo of Robert Hamann
Using Phone in Foreign Countries could be cosly unless...
My Son is going to Europe for 10 days on a School Trip. What is the "Unlock" charge if any so he may use his phone during the 10 days usi...
  • 1 me too
  • 4 replies
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Photo of Mack Bateman
Phone still paid even though i paid it
I have a problem right now with Koodo. Friday, Febuary 28th 2014 I paid my phone bill through my bank account before i was notified it wa...
  • 1 me too
  • 4 replies
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Photo of Chris Thomson
$29 plan Daytime Minute question!!! help?!
Hi there, we just got 3 phone with you guys on the $29 plan. From what I thought at the kiosk each of the 3 phones has its own individual...
  • 1 me too
  • 3 replies
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Photo of Chavi Sanjuan
Sound issue
The quality of my iPhone 5s degraded for no reason. This requires a total change of hardware or can be fixed?
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  • 1 reply
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Photo of Shannon Yochim
flip phones gone after February?
Does anyone know where to find information on this? I can't seem to find a confirmation anywhere on this site about this. I heard that ...
  • 1 me too
  • 3 replies
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Photo of Paul Barrette
Middle-of-the-night phone messages from Koodo!
Here's a question I wasn't able to get an answer for (after searching this site and speaking with a Koodo representative). Koodo sends me...
  • 1 me too
  • 6 replies
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