Conversations

Conversations 1 - 20 of 345
Photo of Camilo_A
Call Center operations
Thumbs up for all the people working at the call center, they are doing an amazing Job helping out everyone out there. No doubt KOODO ...
  • 2 me toos
  • 3 replies
  • Praise
Photo of Cristian Petre
I'm going to be traveling after Dec 3 and need an unlocked phone, do I need to pay the unlocking fee after Dec 1st?
Considering that after Dec 1st carriers can no longer charge a fee for unlocking phones but also considering that the time I've had had t...
  • 1 me too
  • 5 replies
  • Question
Photo of PD
koodo is no longer charging unlocking fee - Nov 9, 2017
How can I get my iphone unlocked using self serve?
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of PD
Koodo Customer Service Center over the weekend
I have been trying to reach Koodo agent on the phone over the weekend but there was no one picking up the calls. I checked and believe ca...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jill Townsend
Changing account owner name
Hi, I've been with Koodo for three years now. My Dad's name has always come up as the account owner because payments went to his credit c...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Wangdu Tenzin
Come on koodo. Carry Blackberry priv !
  • 13 me toos
  • 8 replies
  • Idea
Photo of Chris Andrew
Been with Koodo for 7 years and I have nothing to show for it.
I called, threatening to leave for Wind, and they just told me "sorry, we can't compete with their plans". Oh really? It's funny how you ...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of PA
Phone doesn't ring, call forwarded to Koodo's voicemail
Sometimes (once or twice a day) my phone (Samsung Galaxy S3) doesn't ring when someone call me but (at the same time) my phone's signal i...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Glossy
Sim card price prepad
I have a black berry 8530 with Koodo. How much would it be to purchase a sim card for it for prepaid?
  • 3 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Daniel ONeill
Set up a new prepaid but it says PIN not valid
Whats going on?..I paid for a new prepaid account and got a PIN number and yet its saying its invalid..what did I do wrong?
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of CY26 .
Switching plans..
Is there an ideal time to switch to another plan without being nailed any penalty or extra fees? Like should I go switch plans after I pa...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Bryan Tran
Switching to the new plans using Self Serve
Hi! We're currently on the old plans (May 2014), where we have two lines on the $39 (300 MB data, 200 mins), and one line on the $29 (0...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Ryan Lather
Self Serve Plan change inquiry
Anyone know why you can't change your plan on self serve to 1 of the promo's? I only see standard plans available.
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Carli Jennings
What happened to the smaller ($150, no monthly fee) tab?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Greg De Dekker
Misleading Advertising
Choose Happy, what a joke. Big splashy new site and a new lightweight plan for $45 that you can't get as an existing customer. You need t...
  • 1 me too
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Justin Thistle
What's with the new tab prices 2 weeks ago a 5c was free now it's 125 plus $15 month. Is this the new Koodo or Rogers, bell etc
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of elvira
choose happy goes live.....
The new rebranding of koodo goes live at midnight apparently .. so is anyone aware of this ???and i was told that you will be able to fin...
  • 2 me toos
  • 15 replies
  • Question
  • Answered
  • Archived
Photo of Wayne Hajas
Is it possible to get email notification of voicemail?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Justin
Koodo Mobile to undergo brand overhaul in April with new “Choose Happy” tagline
http://mobilesyrup.com/2015/03/25/koo... Say goodbye to Tabs and 10% BYOD discount
  • 1 me too
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Kristi MacDonald
Stupid Samsung SIII
How long is the warranty on a Samsung SIII? I've had mine for a year and a half and it turns on and then shuts off again immediately. I...
  • 1 me too
  • 6 replies
  • Question
  • Answered