Conversations

Conversations 1 - 20 of 73
Photo of Scott Crystal Logan
Live Chat
Offer live chat as an option on your website.  I have at times waited on hold for quite a while and sometimes am misunderstood.  If you h...
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
  • Archived
Photo of Martin Cartier
Koodo Fidelity Reward Points System !
Koodo Fidelity Reward Points System ! Hi,I would like Koodo to start a Fidelity Reward Points System !Here's how i se...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Michael
Koodo should have Live Chat Customer Service
Like many sites online, they have live chatting services with specialist/employees to help serve customers better and faster. Well Koodo ...
  • 3 me toos
  • 8 replies
  • Idea
  • Not Planned
  • Archived
Photo of Koodo Mobile
Android's StageFright Vulnerability
Attention Android users! A security risk known as StageFright has been discovered on Android phones. While Google is working on a fix, se...
  • 93 me toos
  • 21 replies
  • Article
  • Archived
Photo of Christine Vickers
Can't connect to network? Samsung Galaxy q.
Hi there, I've never used data before but have decided to add some onto my prepaid plan with the 500 mb booster. However, I've turned ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Geoffroy Ménard
Moto G Android 5.1 upgrade ETA
So Android 5.1 is out for Moto G, however my system upgrade (Moto G 1st gen) says it's still up to date (5.0.2). Seems like the updates a...
  • 1 me too
  • 12 replies
  • Question
  • Answered
Photo of EverettC
Change SIM cards for free on some conditions
My idea is that, one can change his SIM card between standard, micro and nano-size for free once in a year (or so), if he can hand in the...
  • 1 me too
  • 4 replies
  • Idea
Photo of Clint
Koodo should bring in the Shockproof, Waterproof Samsung Galaxy S5 "Active"
Koodo should bring in the new Samsung Galaxy S5 "Active" model. It's shockproof and waterproof without a case! 
  • 3 me toos
  • 1 reply
  • Idea
  • Not Planned
Photo of Diana
When will Koodo get Lollipop for the Galaxy S4?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Winnie Loh
Micro sim card not detected, doesn't even seem to fit well???
I inserted my micro sim card into my prepaid Huawei Y330 phone, but it says it's not detecting the sim card. Help.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Morgan Hedden
Do you get charged for Wifi?
Do you get charged for wifi ?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Nienke de Graaf
Motorola Moto G 2nd Generation
Hi Koodoo! I would like to buy the Motorola Moto G (2nd gen), are you planning to include this new version of the Motorola Moto G soon in...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Emma Johnston
Motorola G Experience
I bought the Motorola G phone with Koodo, and love it! It is: a good size, a great price, and has all the features that I want/need. Th...
  • 1 me too
  • 4 replies
  • Praise
Photo of Sara Gowing
where is it app
Work with big box stores like walmart that you can never find someone to help you in. The store scans their items weekly and put in the c...
  • 1 me too
  • 1 reply
  • Idea
Photo of Anna
Nexus 5 - microphone + calls - help appreciated!
Nexus 5 --- screen goes to "sleep" during calls, and causes the microphone to not pick up sound. Do you think this is because reception f...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Bonnie Howell
customer service
When at a kiosk and it was busy the koodo employees had a hard time knowing who was next in line. You need to have a sign that hangs down...
  • 3 me toos
  • 3 replies
  • Idea
  • Implemented
  • Archived
Photo of Jamie Boittiaux
SOS from children of parents with a new phone
I wish I could adequately capture on here what I, my cousins and friends go through when our parents get new phones. When I bought my mo...
  • 4 me toos
  • 8 replies
  • Idea
Photo of Antonio Pistilli
No Roaming Data/Voice/Text
No matter where you are in the world (or maybe select countries, ie US & Canada or North America), know that you have the confidence in u...
  • 1 me too
  • 1 reply
  • Idea
Photo of Antonio Pistilli
Years of Loyalty = Less Expensive Bill
How about a loyalty program that automatically reduces your bill (to a maximum of course, we wouldn't want Koodo to go bankrupt because o...
  • 1 me too
  • 1 reply
  • Idea
Photo of Gayle Bellemare
Tailored to your needs/knowledge
I just signed up and got my first non flip phone and really didn't know much. I didn't know that my data had to be turned off in a few di...
  • 3 me toos
  • 2 replies
  • Idea