Conversations

Conversations 1 - 20 of 767
Photo of Jim Tully
koodo 24 hour support
I am on a Koodo plan with unlimited long distance. If I call my husbands rogers numbe while he is in Las Vegas will I be charged long dis...
  • 3 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Jade Boucher
vraiment fâchée contre la boutique en ligne et le soutient !!
j'ai fait changer mon adresse pour me faire livrer un nouveau téléphone, j'ai même confirmé le lendemain après avoir commandé le téléphon...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Heather Lott
Alcatel Onetouch won't allow me to see picture messages!
alcatel onetouch phone wont allow me to view recieved picture messages. i have clicked "download" cant find image any where on phone. pla...
  • 9 me toos
  • 5 replies
  • Question
  • Answered
Photo of Charmaine Melanson
Why am I getting charged 1 min for every single incoming call I DO NOT answer???!!
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Camara Lerner
Prepaid changing once tab is paid
If you have prepayment for your bill authorized. How long after you tab is paid off until the prepayment reflect the change. My tab has b...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of matthew
Cannot activate my prepaid SIM card
I just bought a Koodo prepaid SIM card yesterday, I have tried many times to activate my account through self serve but still can't be ac...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Elora
How do i activate my new phone on prepaid?
I am a prepaid customer and I just bought a new unlocked phone and sim card. How do I switch to using my new phone?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Koodo Ami
What is Koodo Wireless Home Phone?
Because this product is so new to Koodo I'm asking and answering this question as a Koodo Employee so that other users get the informatio...
  • 2 me toos
  • 20 replies
  • Question
  • Answered
Photo of customerof6yrs
Goodbye Koodo!!!
Im done with Koodo! It should not take this long.. I have tried all the possible ways to get them to help me with changing my number and ...
  • 1 me too
  • 2 replies
  • Question
  • Archived
Photo of Kendrick Petikwi
Changement d'adresse
Bonjours.. Je n'arrive pas de changer mon adresse postal
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Linda Morelli
How to cancel Koodo service
We live in Atikokan and own a old Samsung flip open phone. As you are no longer able to provide service with this model, we will need to ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Dan
cancellation fee or what?
hello,I had a monthly plan with Koodo for 5 years or so. I have called Koodo to cancel my account 2 days before the end of the billing cy...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jake
Receipts for prepaid payments
How can I get a proper invoice and/or receipt for payments made to my prepaid account? I need it for tax purposes, and the transaction s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of GB
LG G4 mms
can't send picture messages.  Can send regular SMS, but pics never go through. Details: - using Google Hangouts app.  Also tried in defau...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Susan Dahlseide
How do I block unwanted text messages and phone calls
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Cindy Roberts MacNevin
Is there a text add on when travelling to Cuba from Canada?
I  am travelling from Canada to Cuba...I have unlimited texting and Canada wide long distance already. I want to be able to text Canada f...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Daniel Kautjasiak
Bill cycle
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Victor
Unable to add data booster for prepaid account
I've added $30 credit to my account. And I can't add the 1 GB booster. The error I'm getting is "ValidateAndUpdateOptions/Balance_-1Val...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Kang Tam
Paying monthly bill overseas with non Canadian card
Hi, I've recently left Canada, closed down my bank account and everything. But now I have a final bill from Koodo to pay. I tried paying ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Shuang Jiang
Role Management in My Profile is not available
I was trying to link with another account, but the Role Management tab has been not available for 2 days now.   It says: Service not av...
  • 5 me toos
  • 12 replies
  • Question
  • Answered
  • Archived