Conversations

Conversations 1 - 20 of 930
Photo of Karen Tilbe
I sent Koodo a message
  • 1 me too
  • 3 replies
  • Question
Photo of Bobby Long
When suspending a phone on your account
Continued plan charges having reported a phone stolen. So about 225 dollars have been charged to my card since my phone was reported stol...
  • 1 me too
  • 6 replies
  • Idea
Photo of N. Bloch
.01MB data use when my mobile data is off is obviously not real use. How do I get reimbursed?
I pay for a $25/month plan. I do not use data. On my cell phone Mobile data is turned off. It stays off, I've never turned it on. It can'...
  • 2 me toos
  • 3 replies
  • Question
Photo of Ryan Galt
"international text messages sent and received anywhere in Canada"
When the Nitty Gritty says "international text messages sent and received anywhere in Canada" does that mean international text messages ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Lan Phạm Thị Ngọc
cannot change the password using the self serve sesrvice
I forgot my password and wanted to reset it by using the self serve service. I followed the instruction which told me to typed my email a...
  • 1 me too
  • 4 replies
  • Question
Photo of Lam
Referral credits were not applied to my account as indicated from Koodo's e-mail
Hello, I have received two (2) seperate emails today (July 19, 2018) from Koodo indicating my account has been credited with the referra...
  • 1 me too
  • 4 replies
  • Question
Photo of Becki Steel
Transfer Number/Tracking Order HFO20164617
Hi! I recently lost an iphone with Fido to water damage.  I decided to switch providers to Koodo, but wish to keep my number from Fido. M...
  • 1 me too
  • 3 replies
  • Question
Photo of Kevin Buss
Change mms file size lg g6
How do I change the maximum file size in mms on a lg G6. File I could send before now are too big to send
  • 1 me too
  • 6 replies
  • Question
Photo of Jonathan Leung
I got texted a deal, but I am out of province at the moment. Can I get it at a local out of province store?
I got texted a deal and I’m interested in getting it. But I’m out of province at the moment and won’t be back before it expires. Can I ju...
  • 1 me too
  • 3 replies
  • Question
Photo of Ayden J Pearson
Question about my tab
My tab had a credit balance of $150 and then I upgraded my phone which was $0 on a 2 year plan but its now showing I owe $270 for tab, sh...
  • 1 me too
  • 2 replies
  • Question
Photo of Rodney
Iphone finger reader
Why does it ask for finger reader if some one has a number pass word thanks is it best to have both on ? 
  • 1 me too
  • 3 replies
  • Question
Photo of Jose
International voice roaming activation and rates
I will be traveling to India shortly. I see I already have international voice and data roaming on my plan. 1) How much it will cost...
  • 1 me too
  • 6 replies
  • Question
Photo of Dan Lau
No Verification Email. Checked Spam Folder Too. What now?
I bought a Prepaid SIM card today. I went online to register and everything is activated, except I did not receive my activation email. ...
  • 1 me too
  • 2 replies
  • Question
Photo of miked
Direct carrier billing
Why doesnt dcb show in google play i called koodo and they told me it should idk if its a setting on my s9+ or google?
  • 1 me too
  • 6 replies
  • Question
Photo of Amber Dawn
Ordered phone from Koodo website, waiting for shipping and tracking
I just ordered a phone off of the Koodo website and have not yet received my shipment and tracking email. Can someone please advise when ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Sherif Eldemardash
I would like knowing my monthly bill
  • 1 me too
  • 2 replies
  • Question
Photo of Roblyn
Email promo not sending to proper link - want to upgrade pay as you go to monthly
Received an email promo (currently pay as you go) to switch to monthly at @25/mth for unlimited talk and text.  When I click on the link ...
  • 1 me too
  • 4 replies
  • Question
Photo of megavolts30
Battery Drain
I have a Samsung s5. 6 or 8 months ago I started having a problem where the screen would go black and not turn back on for 5 mins or so....
  • 1 me too
  • 3 replies
  • Question
Photo of Mark Habbi
Public mobile to koodo offers
Are there currently any offers to switch from public mobile to koodo. I received one back in June but it expired June 30.
  • 1 me too
  • 2 replies
  • Question
Photo of candace
Is my order coming or not
Hello I placed an order last Friday. To switch from a pre paid plan to a tab monthly plan. I picked a phone and got a confirmation email ...
  • 1 me too
  • 3 replies
  • Question