Conversations

Conversations 1 - 20 of 2526
Photo of Henk vdG
iphone se not ringing when called
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switc...
  • 3 me toos
  • 7 replies
  • Question
Photo of Rakin Bhuiyan
What does activation credit mean?
What does activation credit mean? I'm looking to buy an s7 edge and it says it'll give me a 350$ activation credit with a large tab. What...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Andrew Watkinson
Parental control won't allow data to increase automatically. How do I correct this?
Koodo sent me a text referring me to Self Serve, which is proving frustrating. How do I remove the parental control? I want to be allowed...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Bad Haircut
Invoices for income tax
How do I download all on my monthly bills from this year for income tax purposes?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Heather Lott
Alcatel Onetouch won't allow me to see picture messages!
alcatel onetouch phone wont allow me to view recieved picture messages. i have clicked "download" cant find image any where on phone. pla...
  • 9 me toos
  • 5 replies
  • Question
  • Answered
Photo of Nicole Otieno
My plan has 500 minutes. Are incoming calls deducted from my anytime minutes?
Also wondering if my anytime minutes would be deducted for incoming calls (someone else who is within Canada calling me). Again, I have t...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Pat
My payments are supposed to be charged directly to my credit card but last month it wasn't. Why?
I am supposed to have my payments automatically charged to my credit card. Just got my bill and found out that they did not charge my ca...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Emma Dupont
Have a tab remaining but need a new phone.
I have a tab remaining but need a new phone. If I get a phone with the same medium tab will the new phones tab increase my tab amount or...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tariq Saeed
Phone not in service
I have this problem with my number that most of the times when someone calls me they get the message that my phone is not in service, but...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Haussie
when is Easy Roam charged
is easy roam charged minute you power up your phone. or is it when you send a text or call, or use data? I'm unsure as to when the easy r...
  • 1 me too
  • 4 replies
  • Question
  • Archived
Photo of Richard Whittaker
Moto X Play, Microphone stopped working, speakerphone, headset works.
This morning, I got a call on my Moto X Play, the person couldnt hear me, it seems the microphone stopped working, but speakerphone and h...
  • 2 me toos
  • 5 replies
  • Question
Photo of jade
number not working??
how can i talk to someone? i can call people but no one can call me it says my number is not assigned??
  • 1 me too
  • 3 replies
  • Question
Photo of Accounts Leonituk
Get unlock code online
How can I unlock my Samsung Galaxy S4? I can't call as I am out of the country. Can I request the unlock code online and have it emaile...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of raviteja bhuvanagiri
Koodo should have ONLINE CHAT(CUSTOMER SERVICE)
I think it would be better if there is some option like "online chat" for clearing doubts instead of calling..
  • 12 me toos
  • 2 replies
  • Idea
  • Not Planned
  • Archived
Photo of YungSlugg .
When will galaxy s7 be updated to android 7?
Hi! I own a Samsung Galaxy S7 device (bought on a koodo plan), and was wondering when the Android 7 Nougat update would be available for ...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of Gerry Hanlon
Galaxy S6 Making weird noises when charging!
So this morning I was charging my phone, I kept hearing this hissing sound,like air was coming out of something. I had no idea what it wa...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Sukesh Mohan
international dialling 1000LD
how to identify whether i am calling long distance is not getting charged, as I have 1000 LD free calls, but when I tried to call india i...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of sherry britton
Can't send/receive pictures with my texts
I have my own phone with a pre-paid unlimited text base account, but I am unable to send or receive pictures with my texts. Why?
  • 4 me toos
  • 5 replies
  • Question
  • Answered
Photo of Cindy Cooke
Billing inquiry phone number
I just need a phone number to talk about my bill?
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of Edward Ross
New phone, Can't use Google Play Music, stutters.
I am reposting this as my previous entry has been closed as answered. I'm still having the problem, and I'm probably running out of time ...
  • 1 me too
  • 7 replies
  • Question
  • Answered