Conversations

Conversations 1 - 20 of 2526
Photo of Brian Gaulke
How do I turn on data on my Alcatel onetouch A392A so I can send text messages with pictures?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Nancy Illien
Data not working
I have just switched to Koodo and so far I have had nothing but trouble . I am in a coverage area I have the plan that gives me data but ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of sherry britton
Can't send/receive pictures with my texts
I have my own phone with a pre-paid unlimited text base account, but I am unable to send or receive pictures with my texts. Why?
  • 5 me toos
  • 5 replies
  • Question
  • Answered
Photo of Jagpal Malik
My Plan includes unlimited SMS and MMS messages. Does it mean unlimited international text, video and picture messages?
My Plan includes unlimited SMS and MMS messages. Does it mean unlimited international text, video and picture messages?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Amber Dawn
Ordered phone from Koodo website, waiting for shipping and tracking
I just ordered a phone off of the Koodo website and have not yet received my shipment and tracking email. Can someone please advise when ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Patricia Barbiero
do i get charged data usage for playing games already downloaded to my iphone?
I downloaded some games on my iphone so my kids could play them but now am wondering if their play time on downloaded games counts as dat...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Rakin Bhuiyan
What does activation credit mean?
What does activation credit mean? I'm looking to buy an s7 edge and it says it'll give me a 350$ activation credit with a large tab. What...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Mia Harty
Plan Change Fees
If I want to change my plan in an existing account...what charges apply? Am I required to pay off my existing tab before switching to a c...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Tina Heffernan
my phone is saying no sim card?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Henk vdG
iphone se not ringing when called
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switc...
  • 3 me toos
  • 7 replies
  • Question
Photo of Andrew Watkinson
Parental control won't allow data to increase automatically. How do I correct this?
Koodo sent me a text referring me to Self Serve, which is proving frustrating. How do I remove the parental control? I want to be allowed...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Bad Haircut
Invoices for income tax
How do I download all on my monthly bills from this year for income tax purposes?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Heather Lott
Alcatel Onetouch won't allow me to see picture messages!
alcatel onetouch phone wont allow me to view recieved picture messages. i have clicked "download" cant find image any where on phone. pla...
  • 9 me toos
  • 5 replies
  • Question
  • Answered
Photo of Nicole Otieno
My plan has 500 minutes. Are incoming calls deducted from my anytime minutes?
Also wondering if my anytime minutes would be deducted for incoming calls (someone else who is within Canada calling me). Again, I have t...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Pat
My payments are supposed to be charged directly to my credit card but last month it wasn't. Why?
I am supposed to have my payments automatically charged to my credit card. Just got my bill and found out that they did not charge my ca...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Emma Dupont
Have a tab remaining but need a new phone.
I have a tab remaining but need a new phone. If I get a phone with the same medium tab will the new phones tab increase my tab amount or...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tariq Saeed
Phone not in service
I have this problem with my number that most of the times when someone calls me they get the message that my phone is not in service, but...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Haussie
when is Easy Roam charged
is easy roam charged minute you power up your phone. or is it when you send a text or call, or use data? I'm unsure as to when the easy r...
  • 1 me too
  • 4 replies
  • Question
  • Archived
Photo of Richard Whittaker
Moto X Play, Microphone stopped working, speakerphone, headset works.
This morning, I got a call on my Moto X Play, the person couldnt hear me, it seems the microphone stopped working, but speakerphone and h...
  • 3 me toos
  • 5 replies
  • Question
Photo of jade
number not working??
how can i talk to someone? i can call people but no one can call me it says my number is not assigned??
  • 1 me too
  • 3 replies
  • Question