Conversations

Conversations 1 - 20 of 39
Photo of jason.cumiskey
Service not activated on network error when sending mms message
When I try to send an mms text message I get a 'service not activated on network' error and it doesn't send. Regular text messages send f...
  • 11 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Stephen Stewart
Found lost phone. Cannot restore service
When I try to restore my service through self serve, I get the error: "Sorry, you are not authorized to access this information" Th...
  • 5 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Erik L-Menard
help...fast...sim card number invalid....what ? its brad new
hey, i just got a new prepaid phone & when i try to register over internet, i'm being told my micro sim card number is invalid.....what"s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Alan
Do the new lightweight plans ($45/1gb til May 3rd), do they include the 10% off no tab discount? Or would the plan then become $40.50?
Do the new lightweight plans ($45 for 1GB promo until May 3rd), do they include the 10% off no tab discount? Or would the plan then beco...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Tfl Grant
I got late payment charges but my last month bill was paid on time ???
who do I contact without spending money on a phone call? Can I go to a Koodo store ?
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Juliana Durso
From Telus prepaid to Koodo postpaid
Is it possible to change a Telus prepaid phone to a month to month plan at Koodo and keep the same number? My device is unlocked.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Lynton Cooke
Not very clear web-page
I'm considering using a Koodo prepaid phone plan. I will need long distance but although the prepaid plan page has a section for this as...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Char L
How to port number in Self Serve?
How to port number in Self Serve? Please help.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Junfeng Liu
Hi, I got a new unlock phone, and the current Koodo SIM card is too big so it can not fit into the new phone, How can I do?
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of joachim
How to change existing bring-your-own plan to new $45 plan?
Ported my phone to Koodo today. I asked the agent if my son's existing Koodo plan, which is an existing bring-your-own phone Koodo plan $...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Elaine Dunphy
I have a voice mail on my phone but I don't remember setting up a password for that and now I can't get the message off my phone
  • 1 me too
  • 2 replies
  • Question
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  • Archived
Photo of Mani Dhaliwal
can I change the number
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Hillary Pineau
Confused, new, and hopeful customer!
I already have an iPhone that I am happy with, and am not interested in trading in. If I wanted to change over to Koodo from another comp...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Gibin Varghese
unlocked iphone and lightweight 45$ plan
If I buy an unlocked iphone 6 from apple store, i can still use it with koodo right? i am planning to take 45$ plan (light weight) Tha...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Miche
Can I still get the 10% BYOD plan?
Hi, I am asking this for the second time. I no longer have a tab form my samsung galaxy 2 phone       ( for 2 months now) and I was told ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Sharyn Bent Lavergne
where do you use your pin # from your puchase of virtual prepaid pin 20
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Kim Ann
upgrading phone sim card is to big for new phone
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of tina ngo
Switching from Rogers and bring my own phone
I lived in Calgary and I'm very unhappy with Rogers. My contract is up last month so I'm no longer on a contract with them. Do I get a...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jules Boivin
Plan modification
I changed my plan this morning, I was supposed to get 2g of data for $43.00 not 50 mg for $42.00
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Jonah Horowitz
Incoming LD from Canada
I have a fairly old Koodo plan which I thought was Canada-wide from Hamilton and, after moving to Toronto, I found out that I'm getting c...
  • 1 me too
  • 3 replies
  • Question
  • Answered