Conversations

Conversations 1 - 20 of 7720
Photo of Daniel Ponziano
Oreo update for S7 causing battery drain
The Oreo update for the S7 is causing a battery drain on my phone
  • 1 me too
  • 3 replies
  • Question
Photo of Haley Elizabeth
If I have a tab large, with tab medium plan, can I buy a tab large phone and keep my plan?
I have a tab large currently and Koodo let me have a medium tab plan. If I purchase a phone at "with tab large" price, can I keep my plan? 
  • 1 me too
  • 2 replies
  • Question
Photo of Susan Wedlock
Prepaid customer use in UK
I am currently a prepaid user but now I want to use my phone travelling in UK for texting and e-mailing etc.What do I need to do? Switch ...
  • 1 me too
  • 2 replies
  • Question
Photo of Emiliya Krichevskaya
When does new plan come in effect?
I had a plan with 500 minutes and I realized I had 31 dollars in overtime. I switched to a plan with unlimited minutes because I, clearly...
  • 1 me too
  • 3 replies
  • Question
Photo of Trevor Swizzle
What will happen if I just stop adding funds to my account?
I have the basic $15 a month, for unlimited texting prepaid plan. If my account balance goes to zero, and I'm owing $15 for the next mont...
  • 1 me too
  • 1 reply
  • Question
Photo of flooded sky
elimination of paper bills
I really feel that paper bills should NOT be eliminated. I am computer savvy, but many people are not. I have friends who are in thei...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
  • Archived
Photo of Bes
Why has the paper mailing bill been eliminated?
  • 1 me too
  • 3 replies
  • Question
Photo of newkoodouser
Inexpensive way to get an iPad PRO to access the internet
Hello, I am on a $55/month 3GB unlimited Canada calls monthly plan. I plan to buy an iPad PRO to access the internet on public transporta...
  • 1 me too
  • 2 replies
  • Question
Photo of Danny
Has the Galaxy A5 2017 (SM-A520W) gotten the 8.0 update yet?
Hello there! I happen to have a Galaxy A5 2017 and I have been waiting for the 8.0 oreo update for a while now. On the official samsun...
  • 1 me too
  • 2 replies
  • Question
Photo of Amanda
Shipping phone
Hey, does anyone know how Koodo delivers their phones? Canada post? UPS? fed ex? Do they require a signature to deliver it? It’s very imp...
  • 1 me too
  • 2 replies
  • Question
Photo of JPP
Essential Phone june security update
Essential released their june security update last thursday, any idea when you guys will be sending it out?  Other carriers usually send ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jongcheol Park
I am not using Koodo prepaid, but it still be charged automatically by auto top-up.
I am not using Koodo prepaid, so I cannot sign in Koodo prepaid self serve page. How can I stop auto top-up and return back my money $50 ?
  • 1 me too
  • 1 reply
  • Question
Photo of Dorothy Klimek
how do I close a phone account with a credit balance
I changed from koodo to another company and overpaid on my account.  How do I get this money back?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Caro
How long can I suspend a prepaid account without losing my number?
I would like to switch to Koodo Prepaid from Rogers Pay as you Go. I go away 6 months a year and need to suspend without losing my number...
  • 1 me too
  • 3 replies
  • Question
Photo of Jessika Desjarlais
Thought my phone was unlocked, bought a koodo sim card now wind wants me to wait ten days for an unlock code. Any suggestions?
Thought my phone was unlocked, already bought a koodo sim :( I want to stay with koodo I just don't want to wait ten days for wind to un...
  • 1 me too
  • 2 replies
  • Question
Photo of bitsofwool
S9plus can you pay 33.75 a months for 24 months on tab large $0 down?
Koodo is offering me a S9+ on the large tab for $330 up front, then $20 a months for 24 months. What I wondered is, are they negotiable a...
  • 1 me too
  • 4 replies
  • Question
Photo of rebecca
Does Koodo sell the list of their customer's phone numbers to telemarketers/spammers?
I am a new customer and have given my phone number to maybe 2 people (people, not businesses) and I am receiving spam calls.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Sonny
Seasonal hold multi line account
If you have an account with 3 lines on it can you place one line on seasonal hold and continue to use the other 2.
  • 1 me too
  • 2 replies
  • Question
Photo of Steven Coady
LG G6 Battery Drain
Question: My wife has an LG G6 that was purchased in May of 2017. Recently, the battery drain has been incredible. There are two main cul...
  • 1 me too
  • 4 replies
  • Question
Photo of J Doyle
2 sim cards
Can I have 2 sim cards with the same number if I have more then one phone
  • 1 me too
  • 4 replies
  • Question