Need help with unlimited Canada-wide family calling
How to set up unlimited Canada-wide family calling? My plan has unlimited Canada-wide family calling. My family does as well. I'm curre...
Mayumi
Joined on March 24, 2013
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How do I get a yearly statement?
I would like a yearly statement for 2014 for tax purposes.
How do I port my existing land line number to koodo home phone?
We are trying to set up our koodo home phone and port over our existing Bell land line number and cannot seem to do it properly.
Will I be charged on my account if I receive calls only phone from U.S.?
Was wondering if my phone plan at $39/ month includes free incoming calls from U.S.?
I WANT TO UPGRADE MY 5S TO 7?
i wan to keep the same plan and number but change my iphone 5s to 7?
No billing information
Why on my self serve I do not have any billing information?
can I receive calls internationally
For just $3/month, the International Long Distance Saver add-on lets you chat for as low as 5¢/min. All long distance calls use anytime m...
Hi, im trying to register for self serve.
Im trying to register for the self severl, but the first thing you have to do is enter your koodo phone number, ive been doing that, exac...
International Long Distance Saver to USA
Hello, can someone please confirm that calls made to USA using International Long Distance Saver is 20 cents rather than 5 cents. Th...
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$20 Data Top Up - How To (Oct 2017)
I just reached 100% data and got the notification. The notification states type Yes to add 100MB for $5. But I seem to recall there's a w...
Charged for full month bill in spite putting the plan on seasonal hold
I put my plan on seasonal hold which is 15$ per month as told by the representative and then I traveled back to my home country on March ...
I want to pay my bill
Customer service *611 hours
What are the business hours for *611 customer service ?
Prepaid can't send or receive picture messages! Help
I've had my prepaid koodo account for a while now, and have just switched phones about 2 weeks ago but kept the same account. My problem ...
Change the phone number for bill notifications via text message
Does any one know how to change the phone number at which one receives the bill notifications texts? I know I should be able to do it thr...
international dialling 1000LD
how to identify whether i am calling long distance is not getting charged, as I have 1000 LD free calls, but when I tried to call india i...
Can't send/receive pictures with my texts
I have my own phone with a pre-paid unlimited text base account, but I am unable to send or receive pictures with my texts. Why?
How to turn off Easy Roam?!
EasyRoam is easy to activate, but very inconvenient to deactivate. The plan's "stickiness" is a problem when you want to pay the per use ...
I want to add my wife's cellphone to my account.
My wife has her own plan but rarely uses her phone. I want to share my account with her as I am certain my existing plan will easily be ...
Rates for airtime
What is the amount per minute I m charged for going over my minutes?