Conversations

Conversations 1 - 20 of 4030
Photo of Cindsay R
Need help with unlimited Canada-wide family calling
How to set up unlimited Canada-wide family calling?  My plan has unlimited Canada-wide family calling. My family does as well. I'm curre...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Diana Jackson
How do I get a yearly statement?
I would like a yearly statement for 2014 for tax purposes.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Vaughn Dues
How do I port my existing land line number to koodo home phone?
We are trying to set up our koodo home phone and port over our existing Bell land line number and cannot seem to do it properly.
  • 2 me toos
  • 4 replies
  • Question
Photo of Bess Ovington
Will I be charged on my account if I receive calls only phone from U.S.?
Was wondering if my phone plan at $39/ month includes free incoming calls from U.S.?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Germanjot Sandhu
I WANT TO UPGRADE MY 5S TO 7?
i wan to keep the same plan and number but change my iphone 5s to 7?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jarek Padjasek
No billing information
Why on my self serve I do not have any billing information?
  • 1 me too
  • 6 replies
  • Question
Photo of Cindy (Yin-Chi) Lo
can I receive calls internationally
For just $3/month, the International Long Distance Saver add-on lets you chat for as low as 5¢/min. All long distance calls use anytime m...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Heather M Hargreaves
Hi, im trying to register for self serve.
Im trying to register for the self severl, but the first thing you have to do is enter your koodo phone number, ive been doing that, exac...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of eethanshire
International Long Distance Saver to USA
Hello, can someone please confirm that calls made to USA using International Long Distance Saver is 20 cents rather than 5 cents. Th...
  • 1 me too
  • 5 replies
  • Question
Photo of Omega One
$20 Data Top Up - How To (Oct 2017)
I just reached 100% data and got the notification. The notification states type Yes to add 100MB for $5. But I seem to recall there's a w...
  • 2 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Subin Gajurel
Charged for full month bill in spite putting the plan on seasonal hold
I put my plan on seasonal hold which is 15$ per month as told by the representative and then I traveled back to my home country on March ...
  • 1 me too
  • 8 replies
  • Question
  • Archived
Photo of Hasiu Adrian Daniel
I want to pay my bill
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Art Tann
Customer service *611 hours
What are the business hours for *611 customer service ?
  • 1 me too
  • 4 replies
  • Question
  • Archived
Photo of Megan K Vezina
Prepaid can't send or receive picture messages! Help
I've had my prepaid koodo account for a while now, and have just switched phones about 2 weeks ago but kept the same account. My problem ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Maria Saez
Change the phone number for bill notifications via text message
Does any one know how to change the phone number at which one receives the bill notifications texts? I know I should be able to do it thr...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Sukesh Mohan
international dialling 1000LD
how to identify whether i am calling long distance is not getting charged, as I have 1000 LD free calls, but when I tried to call india i...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of sherry britton
Can't send/receive pictures with my texts
I have my own phone with a pre-paid unlimited text base account, but I am unable to send or receive pictures with my texts. Why?
  • 4 me toos
  • 5 replies
  • Question
  • Answered
Photo of Scott L.
How to turn off Easy Roam?!
EasyRoam is easy to activate, but very inconvenient to deactivate. The plan's "stickiness" is a problem when you want to pay the per use ...
  • 1 me too
  • 4 replies
  • Question
Photo of Paul Et Denise Leclerc
I want to add my wife's cellphone to my account.
My wife has her own plan but rarely uses her phone. I want to share my account with her as I am certain my existing plan will easily be ...
  • 1 me too
  • 2 replies
  • Question
Photo of Maria Jeyarajah
Rates for airtime
What is the amount per minute I m charged for going over my minutes?
  • 1 me too
  • 1 reply
  • Question