Conversations

Conversations 1 - 20 of 312
Photo of Steve Glover
Visa Debit!
Why is Koodo still behind the times?? Visa Debit cards should be able to work and why Koodo hasn't picked this up as a form of payment is...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Ashley Daoust
Downloading Bills
How can I download my bills? I keep seeing that in order to sign up for e-bill I have to sign up through self serve. But when I log into ...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Steve
Email to Text Message REQUIRES data?
Using Android 2.3.6: If I send a text message by sending an email to 10-digit-number@msg.koodomobile.com when data is turned OFF, it sh...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Colin Crawford
Why am I getting charged for using data for sending pictures when my plan includes mms?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of David Bellefeuille
Phone Number Porting, Sask/Alberta?
I have a Alberta Number with Bell but moving to Saskatchewan, and I need to keep my bell Phone number for work related reasons. that bein...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Addison Ou
Billing after cancellation Not notified, credit damage
How do I pay off the tabs if koodo has already closed my account right after I switched from koodo to rogers? (I switch to rogers in Octo...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Chrystal Lad
Blocking Blocked/Unknown/Private callers
How do I block unknown/private numbers from calling me? As in people who have chosen not to display their phone numbers when calling out?...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Arie
Does Koodo offer home phone service with a smart hub or something?
A friend told me that Koodo does offer home phone over the cell network. But I can't find home phone service on Koodo's web site.
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Doug Brusso
Where in Self Serve do I add the Seasonal Hold Plan. It is not obvious!
The Koodo site says I can pay $15.00/month to keep my account open and keep my phone number while I'm out of the country. I'm supposed t...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Jonathan I
Proposed change to Seasonal Hold: make it an add-on instead
Zaphod mentioned it in a comment a while back but not officially submitted as an idea. I don't know what kind of system limitations t...
  • 11 me toos
  • 5 replies
  • Idea
  • Not Planned
  • Archived
Photo of Ken Ka
Option to pay extra towards the Tab
I would like to start upgrading my phone once a year but my tab NEVER works out right for me to do this so I end up keeping my phone for ...
  • 1 me too
  • 4 replies
  • Idea
  • Not Planned
  • Archived
Photo of James Birkbeck
Why do my bills keep going up every month when I am not using more minutes?
My bill seems to go up every month. I rarely ever use the phone for calls, only for checking Facebook and sending txt messages. I rarely ...
  • 1 me too
  • 11 replies
  • Question
  • Answered
  • Archived
Photo of Christopher Duhaime
Koodo should have Online Live Chat Support
It would be such a great thing if there could be a live chat support, incorporated in the Koodo mobile website. Many customers do not hav...
  • 35 me toos
  • 13 replies
  • Idea
  • Not Planned
  • Archived
Photo of Jennay Lynn Darby
Why is there no unlimited data plans
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Amber Delisle
Offer perks to EXISTING customers. ($100 prepaid bonus to new customers only?)
Offer perks to EXISTING customers. ($100 prepaid bonus to new customers only?) one person said "Offering special promos to attract ...
  • 50 me toos
  • 11 replies
  • Idea
  • Not Planned
  • Archived
Photo of Phase Favor
Does the tab just let people buy phones they don't have money for currently or does the tab actually save people money?
I'm obviously just not understanding how the tab contributions work but would I be saving money in the long-term by using the tab contrib...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Ivan
Any Z10 owners experiencing horrible battery life on OS 10.2.1?
I must say that I'm really disappointed with my Z10's performance on 10.2.1. Some owners are saying that it got better for them after 4-5...
  • 4 me toos
  • 23 replies
  • Question
  • Answered
Photo of Lyzer
False Advertising of Unlimited Picture Messaging
Why does Koodo advertise that "all Canada-wide plans include unlimited text and picture messaging", but if you have a smart phone, you ca...
  • 7 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Gurdeep Singh
Why NO PRomotions for Existing Customers???? :/
I am an existing Koodo Customer. I went to upgrade my phone, in some of the stores they have discount on Koodo phones. But that discount ...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Casey Bellemore
Let me send pictures! I pay for it.
Since I turned off data my iphone will not allow me to send pictures, despite the fact I pay for text and picture messaging. Does anyone ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived