Conversations

Conversations 1 - 20 of 469
Photo of Analeesa
Review: Gerson
Hi, I have been with Koodo for 8+ years and called them on Sunday August 12th 2018 to try and get some information for my immigration app...
  • 1 me too
  • 2 replies
  • Praise
Photo of Reza Rezaei
LG G3 screen problem
Hi , I have a LG G3 phone leasing from Koodo and the phone screen is fading out makes this impossible to use it , what should I do?
  • 2 me toos
  • 3 replies
  • Question
Photo of John Fitzgerald
Switching sim cards....does it need to be a prepaid sim?
I'm a prepaid customer and I just bought a galaxy s6 (i'm currently using an s4) and I need switch my sim to a nano sim. Can I buy a no...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Joshua Winter
[Galaxy S5 Neo]change clock format on lock screen after nougat update.
Since my phone updated yesterday to Android Nougat, the clock on the lockscreen is showing up in two different rows for the hours and min...
  • 9 me toos
  • 5 replies
  • Question
Photo of Steve Smith
Marcos was AWESOME
I was just on the phone with "Marcos" in customer service. He was fantastic and I wanted to send a thank you to him. I spoke to him today...
  • 2 me toos
  • 4 replies
  • Praise
Photo of Jim Fraser
Account pin
Where do I find account pin??
  • 1 me too
  • 1 reply
  • Question
Photo of Hyunsuk Lee
Thank you
  • 1 me too
  • 4 replies
  • Praise
Photo of Melissa Beaulieu
Koodo why?!
On Thursday I checked phone booths at my local mall. First I went to the Koodo booth. I told an employee that I need a new phone because ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Scott
Phone will not connect to the internet
I recently added mobile to my plan. No matter what I do my phone will not connect to the internet. I went to a Koodoo Kiosk at Cambridg...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Jeyanthy
Data adds on
I would like to add temporarily 1K additional data to my phone for the months June and July. 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of marisa nguyen
SPC 2018 Koodo Offer
SPC and Koodo has collaborated for 2017/2018 offering an extra gig on a Koodo plan if new signing up or renewing. How would one go about ...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Charmaine Melanson
Why am I getting charged 1 min for every single incoming call I DO NOT answer???!!
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Cristine
Better deal
Hi. I am just looking for a better deal. Coz my contact is done with virgin mobile. Now I am looking for a better deals. If you can give...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Jru Gordon
Bluetooth issue with Moto G4/G4 Plus/G4 Play - try this solution
If you've been having issues with Bluetooth Connectivity on your Moto G4/G4 Plus/G4 Play, especially after an update to the Operating Sys...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Dinh
Change the rule to charge for 411 call.
On Jan17, when I read someone talked about 411 call. I checked the 411 service on Telus website: it said: https://www.telus.com/en/bc/sup...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Kyla Briggs
On holdyet again for over an hour!
Can someone please get back to me. I used to tell people how much I loved koodo customer service. Ya not so much anymore.
  • 2 me toos
  • 3 replies
  • Question
Photo of Alex Golden
default messenger app says downloading on MMS messages but never finishes downloading and never shows the images.
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Lucas Matthies
Does Koodo sell prepaid nano sim cards?
Does Koodo sell prepaid nano sim cards?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Felipe Marques
i can't make any calls
When I try to make an outgoing phone call it automatically goes to call ended without completing the call, and in coming calls go directl...
  • 1 me too
  • 3 replies
  • Question
Photo of Lisa
How do i know when my phone contract is up?
  • 2 me toos
  • 3 replies
  • Question