Conversations

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How can I activate a new sim card using my old account?
I bought a new phone and I was told on Koodo earlier that I can activate my sim card using the same account, but how?
  • 4 me toos
  • 3 replies
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Photo of Jeroen Vandewetering
Why do I get a text saying my account doesn't have enough money to top up even though I do?
3 days prior to my renewal day, I get there messages: Koodo just a heads up, your base plan will renew in 3 days. The amount will be de...
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  • 2 replies
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Photo of Jeroen Vandewetering
Switching to an unlocked iphone but keeping the same plan and sim card
So I currently have a prepaid plan on the Galaxy sII x, but it's going to fall appart any day now.. If I buy an unlocked iphone 5, can I ...
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  • 3 replies
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Photo of Jeroen Vandewetering
Can I switch to a prepaid iphone and keep my #?
I currently have a samsung galaxy s2x, but I am going to buy an Iphone 5s from the apple store. How can I activate the nano simcard and k...
  • 1 me too
  • 1 reply
  • Question
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Photo of Jeroen Vandewetering
Can my sister purchase an iphone and put it on my account?
If I send my sister to purchase an unlocked iphone 5 for me, can she switch it onto my prepaid account although the account is not on her...
  • 1 me too
  • 2 replies
  • Question
  • Answered