Conversations

Conversations 1 - 20 of 179
Photo of LAURA
Is the easy roam charge over and above my monthly bill. I
Is the easy roam charge over and above my my monthly plans.  $10 per day could get very expensive.  I am going to be travelling internati...
  • 2 me toos
  • 9 replies
  • Question
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 9 me toos
  • 38 replies
  • Question
  • Answered
Photo of Sheng Mei
Koodo does not honor $100 (online only promo) referral credits for new activations
From March 6 to March 9, Koodo run a promotion to offer $100 referral credits to online new activations. I referred some friends and they...
  • 3 me toos
  • 6 replies
  • Question
Photo of Babs
How do I cancel Easy Roam?
I would like to cancel easy roam but I am in the USA.  Can I call *611 from the United States without charges?
  • 1 me too
  • 3 replies
  • Question
Photo of Kailene Murray Verropoulos
WIFI CALLING - Why don't we have it yet?
When is Wifi Calling going to be available? We get absolutely 0 service in our apartment, and it's necessary that our phones get service....
  • 3 me toos
  • 5 replies
  • Idea
Photo of Jindřiška Festová
Cancellation
I need to cancel my number, but I am not in Canada anymore and not comming back. I couldn't reach the number for canceling when I was in...
  • 1 me too
  • 3 replies
  • Question
Photo of Ioannis
credit for switching from Public Mobile to koodo
Hi, A few months ago I switched from Public Mobile to Koodo. At the time, I was told that I would receive a credit for one month service ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Celine Cormier
if I buy a Telus phone will my koodo SIM card work in it
Planning on buying a Telus phone but will my koodo SIM card work in it?
  • 1 me too
  • 2 replies
  • Question
Photo of Andreas
email
I do need the email address of the customer service, please and no I don't have facebook and I'm not willing to use it
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of pherman
Received message saying I'm in USA. I am not but in Niagara Falls Canada. How to stop international roaming fees?
Received message saying I'm in USA. I am not but in Niagara Falls Canada. How to stop international roaming fees?
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Laura Kennedy
Phone change but keep current number
I am looking to get a new phone. My current phone is under my father's name but I pay the bill. I want to keep my phone number, will I ne...
  • 2 me toos
  • 2 replies
  • Question
Photo of Jennifer MacDonald
How do I find my account number?
Just wondering where I would find my account number. I don't receive a paper bill so I can't look there. I've been scouring through the s...
  • 13 me toos
  • 4 replies
  • Question
  • Answered
Photo of Joon Hur
had seasonal hold for 3 days but don't need it anymore
Hi, I've put my phone on seasonal hold only for 3 days so far, but my dad actually wants to use my phone while I'm away for the travel. I...
  • 1 me too
  • 2 replies
  • Question
Photo of Ashleigh Gagnon
Unlocking phones
I want to sell my old phone as it's paid off and I have no use for it. I've heard that other phone providers charge a $50 fee to get the ...
  • 1 me too
  • 3 replies
  • Question
  • Archived
Photo of HootSuite App
why I am not receiving the data notification texts?
In response to Amy Peverley on Facebook: http://www.facebook.com/permalink.php... Is there some reason why I am not receiving the data ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Tommy G Rogers
Toll free customer service number
Anyone know the toll free number in canada
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Greg Francoeur
phone out of order
I want to stop all service for my phone, it ended up in a cup of coffee and no longer works, will be out of Canada for three months.
  • 1 me too
  • 2 replies
  • Question
Photo of Joanna Menda
US charges when I didn't ask to have roaming while in the US and only logged on when there was wifi
Hi, I just looked at my phone bill for the month of November and am very confused about charges on this bill. I got an additional charge ...
  • 1 me too
  • 1 reply
  • Question
Photo of Ryan  Chen
Volte Launched?
Hello everyone, is the Volte officially launched with Koodo? Need the HD quality of calling please
  • 1 me too
  • 12 replies
  • Question
  • Answered
  • Archived
Photo of Kevin Moore
Help with Understanding Shock Free Data
Hi, I recently signed up for the $60/10 Gb plan for my child. I would like them to not be able to go past the 10Gb per month.  I am fin...
  • 1 me too
  • 3 replies
  • Question