Conversations

Conversations 1 - 20 of 246
Photo of Jake
Receipts for prepaid payments
How can I get a proper invoice and/or receipt for payments made to my prepaid account? I need it for tax purposes, and the transaction s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Blork
Does US roaming plan include calls FROM Canada to US?
I'm roaming in the US, with a roaming add-on. It says roaming includes calls within the US and to Canada. It doesn't say anything about c...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Tammy Rizzi
International long distance saver
If you go over your "daytime minutes", do your calls to the U.S. (with the international long distance saver plan) go from .05 to .35 per...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Lokesh Gupta
Review about Koodo's Customer service
Hi there I am sharing my experience with koodo community just to let them make a prudent choice. I am open to all kind of scrutiny an...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Matthew Thomas
Can we completely separate one account into two accounts? Taking one phone number to the new account, without them being linked?
Parents phone plan covers theirs and child's. Child moves out and wants to own their phone+number without it being connected to the paren...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Anthony
Answer please
When does the Motorola Droid Turbo come out for Koodo
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chris Bouvier
how to turn off roaming when u have already cancelled it
hello. i just recently travelled back from the U.S and while i was there I activated roaming. I have since shut off the roaming before th...
  • 2 me toos
  • 2 replies
  • Question
  • Doesn't Need an Answer
  • Archived
Photo of TinaTremain
lnternational vacation plans available?
I'm going to the middle east for a week. Is there an add on or vacation plan that would cover me while there?
  • 1 me too
  • 2 replies
  • Question
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  • Archived
Photo of cordonfreeman
Generic Error trying to activate sim card online
Just returned from buying a prepaid sim card with a plan at a koodo store. After selecting a phone number to pick out and hitting continu...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Jake Ritsuka
prepaid sign up genetic error
everything i try to set an account up it wont work when i get to the part where i choose what plan and finish to go to the next section i...
  • 1 me too
  • 11 replies
  • Question
  • Answered
  • Archived
Photo of sar40
Lumia 830?
So, any further information and/or speculation on the Lumia 830 and Koodo? I see Telus (and others) are offering it now. Would love to s...
  • 6 me toos
  • 2 replies
  • Question
  • Answered
Photo of Sumaya K.
KOODO NEWS: iPhone 6 & 6 Plus are here!
iPhone 6 and iPhone 6 Plus are now available at Koodo! You can find your local store here: http://koo.do/locator123
  • 6 me toos
  • 37 replies
  • Question
  • Answered
Photo of DD Onwood
Cannot log in Prepaid Self Service
For a few days, I cannot log in my prepaid self service account. It only goes to https://prepaidselfserve.koodomobile..... Shows me a WEL...
  • 1 me too
  • 11 replies
  • Question
  • Answered
  • Archived
Photo of Anthony B
*Sony Xperia Z3 Compact Compatibility*
Looking at purchasing a Sony Xperia Z3 Compact which has two models: D5833 & D5803. Which one would be compatible with the Koodo Mobile n...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Kristen Black
moto g not connecting to WiFi or sending/receiving picture messages
Moto G phone less than 2 months old will not connect to WiFi. Already reset my internet modem, resubmitted all pass codes, turned phone o...
  • 1 me too
  • 14 replies
  • Question
  • Answered
  • Archived
Photo of Oliver Tanamas
can't log in to prepaid self serve. This webpage has a redirect loop
can't log in to prepaid self serve. This webpage has a redirect loop The webpage at https://prepaidselfserve.koodomobile.... has resul...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of John-Paul
Question about U.S. unlimited long distance and call forwarding
If I get the U.S. unlimited calling plan for $10/month and have call forwarding on my plan, can I forward calls from my number to a numbe...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jake
Data Usage History Not Displaying Correctly in Prepaid Self Service
My data usage isn't displaying properly in my usage history on the Prepaid Self Service portal (text and voice history are displaying cor...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Samie Morad
connecting to a telus tower
Hi there, so I've noticed recently that my phone is listing Telus as my service provider and it won't let me connect to data. I'm in Atla...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Hayden Hicks Redden
Extremely Dissatisfied with Koodo Right Now. This Shouldnt be a Hard issue to Resolve!
Okay. I have a bone to pick with Koodo. Tonight, I tried changing my voicemail password. I set it months ago but never used it so of cour...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived