Conversations

Conversations 1 - 20 of 4143
Photo of Caryn
Can't change my rate plan, error message: "The plan or add-n you've selected cannot be added since it's already on your account."
Can't change my rate plan, error message: "The plan or add-n you've selected cannot be added since it's already on your account. Try addi...
  • 1 me too
  • 6 replies
  • Question
Photo of MP Robichaud
Text received from Koodo for promotion 3GB for $10 or 10 GB for $15
Did anyone else received a text Koodo for promotion 3GB for $10 or 10 GB for $15. It states that reply to the text ''ADD'' to get the pro...
  • 1 me too
  • 13 replies
  • Question
Photo of Harpreet
I send or receive msgs but unable to call
  • 1 me too
  • 5 replies
  • Question
Photo of Meghan Fox
Order status HFO21054577
Looking for an update on order HFO21054577. Order placed Aug 12th, haven’t heard anything yet. Thanks
  • 1 me too
  • 4 replies
  • Question
Photo of Stefanie Fournier
Incorrect bill
I just joined and was told it was 40 per month unlimited messages and I am being charged for over any messages over 10...Called yesterday...
  • 1 me too
  • 2 replies
  • Question
Photo of brenda beaudry
Why is my bill high I've been with your company for a long time bought a new phone from yous my bill went from 65.00 a month too almost 96
  • 1 me too
  • 12 replies
  • Question
  • Answered
Photo of Jasmine Pichor
Questions regarding remaining tab and getting a new phone
I'm not finding this specific question in the community so I'll post my problem. I have a remaining tab of -195 (lost my iPhone so I had ...
  • 1 me too
  • 4 replies
  • Question
Photo of Jim Bugg
lost my phone,need a number i have been calling on it
Help!,!need to reteieve a number i have been calling off of my phone which is lost rtnow
  • 1 me too
  • 3 replies
  • Question
Photo of jennifer
upgrade causing data overages
I would like data charges removed from a phone. I upgraded my phone 2 hours ago.I do not have  a data plan & already accumulated data ove...
  • 1 me too
  • 2 replies
  • Question
Photo of Z
Looking to order wireless home phone (hub + sim) online and porting the number from different provider.
I am looking to order wireless home phone (hub + sim) online. I am going to be porting my old home phone number from a different provider...
  • 1 me too
  • 1 reply
  • Question
Photo of Terry Deosingh
When will the Pi update be ready for The Essential phone?
  • 1 me too
  • 9 replies
  • Question
Photo of SUE
Could I get bring your own phone promotion?
I got the koodo account a month ago without any promotions, but I checked the koodo site today, koodo newbies can get byop promotion (get...
  • 1 me too
  • 3 replies
  • Question
Photo of Christopher Barrett
koodo's bring your own phone plan
I have an iPhone 5 that is unlocked. If i were to bring my phone and to use it under this carrier, what plans do they have to offer? and ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Heiner Rivera
I'm scared
Hello I'm about to buy a Google Pixel 2 XL and the person says work in Koodo, we have been talking about WhatsApp and I want to know if i...
  • 1 me too
  • 5 replies
  • Question
Photo of Julia Claire
Wireless Home Phone - can't receive calls, no voicemail etc
I set up my koodo home phone hub yesterday and ported my phone number fromTelus home. I am able to make outgoing calls but I cannot recei...
  • 1 me too
  • 3 replies
  • Question
Photo of Michael Winsor
My girlfriend is going to Moncton next month. Do I need to add anything to our plans to avoid roaming charges?
My girlfriend is going to Moncton next month. Do I need to add anything to our plans to avoid roaming charges?
  • 1 me too
  • 3 replies
  • Question
Photo of WILL
order status
Hi, I placed an online for the phone but haven't received any confirmation email. Can I know the order status for HFO21047195. Thank!
  • 1 me too
  • 2 replies
  • Question
Photo of Jared Hicks
No earpods in box
So I got my pre-owned iphone 8 in the mail today and the phone looked good no problems there, had the charger and 3.5 to lightening conve...
  • 1 me too
  • 5 replies
  • Question
Photo of Nick McIlveen
Reactivate Prepaid Sim
I was out of the country for over 90 days and my prepaid sim expired. Can I get it reactivated? Can I keep the same phone number?
  • 1 me too
  • 4 replies
  • Question
Photo of Derrick Brewer
Cancellation?
So, if my bill shows until Nov. 24, if I cancel now for example, my bill is not reduced correct?  I still have to pay the full amount of ...
  • 1 me too
  • 3 replies
  • Question
  • Answered