Conversations

Conversations 1 - 20 of 3956
Photo of Samantha C. Christie
Pre owned iPhone return policy
I purchased a preowned/refurbished iPhone 6 online about two weeks ago. It has some issue though... - it gets really hot when chargin...
  • 1 me too
  • 2 replies
  • Question
Photo of Kent Giang
Cant call or recieve but cant use data and text
Ive been with koodo for the past 4 months with nk issue's. I just came back from the states yesterday and i am having calling and receiv...
  • 1 me too
  • 5 replies
  • Question
Photo of William Neil Plowman Jr.
How do i use free data or hotspots with out using all my paid for Data?....The vertual assistant is useless
I have to have my data plan on at all times to connect...how do I use free data and hotspots
  • 1 me too
  • 4 replies
  • Question
Photo of Amanda
Refer a friend - promo
Hi there, I referred my friend on June 3rd to Koodo. He accepted my referral on the 8th or 9th of June. It tells him that he is not finis...
  • 1 me too
  • 3 replies
  • Question
Photo of bob
Getting a new phone with a pc mobility account now forces you to obtain a new plan from Koodo at a substantial increase
  • 1 me too
  • 7 replies
  • Praise
Photo of Alexandra Iancu
Why am I not receiving certain text messages?
I just got an android phone with Koodo and I only receive texts from one person with an iPhone.  But everyone else I talk to, I only get ...
  • 1 me too
  • 3 replies
  • Question
Photo of John Doe
I can't register for self serve or activate my phone
Hi, I just got my new iPhone se in the mail, and I can't seem activate the sim card, or register for self serve. Registering for self ser...
  • 3 me toos
  • 3 replies
  • Question
Photo of Gina
i cant see my bonus data
yesterday, i signed up a promotion plan($50, no tap, 1GB and bonus 3 GB data add-on for 24 months). but I cannot see the bonus data in ...
  • 1 me too
  • 2 replies
  • Question
Photo of ladybugg
Lg g5 software update?
Does anyone know what the updates ares that are currently downloading on my LG G5? It's been downloading for about an hour and still only...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jenny Chan
Texting from the US
Hi,I have an Android phone, I have the $40/month plan.I will be traveling to the US, so if I understand correctly, I will be able to text...
  • 1 me too
  • 3 replies
  • Question
Photo of Danny
Has the Galaxy A5 2017 (SM-A520W) gotten the 8.0 update yet?
Hello there! I happen to have a Galaxy A5 2017 and I have been waiting for the 8.0 oreo update for a while now. On the official samsun...
  • 2 me toos
  • 4 replies
  • Question
Photo of Shutdown
Calling question
By default koodo blocks international calls right? Does that mean they also block all outgoing calls that charge money if you have canada...
  • 1 me too
  • 1 reply
  • Question
Photo of John Willcock
Where is the monthly roaming plan for USA
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Steve
KOODO Web store unresponsive
I recently ordered an iPhone 6S from KOODO's web store, which I want to return. I sent an email plus left a voicemail, neither of which h...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of maryam pasha
Broke microphone pixel 2
I did something dumb and thought the microphone at the top of my pixel 2 was the sim tray. So I shoved a pin in and broke it. I'm not sur...
  • 1 me too
  • 2 replies
  • Question
Photo of Dean Morris
$70/10GB plan
I read there is a $70/10GB plan offered until June 30th, 2018. How do I access that?
  • 2 me toos
  • 9 replies
  • Question
Photo of jessie-lynn
Broken phone looking to get new one
I have an iPhone SE unlocked with Koodo but the screen is smashed, what are my cheapest options for getting a new phone..? Thanks.
  • 1 me too
  • 4 replies
  • Question
Photo of Frances Doerfler
koddo its costing me more then its worth
My data is gone in 5 secs i have spent over 2000 dollors atleast on it in the last 10 to 12 months and my pre paid plain im just kinda do...
  • 1 me too
  • 4 replies
  • Idea
Photo of Victor Austin
I need to cancel my phone plan with a tab. How long does it take?
Want to cancel my with a tab
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Amanda
Benefit to paying off tab?
Is there a benefit to paying off my tab early?  Am I more likely to get promos from koodo with or without a tab? Thanks! Does anyone kno...
  • 1 me too
  • 2 replies
  • Question