Conversations

Conversations 1 - 20 of 3714
Photo of Marion
Data usage when data turned off
I have an iPhone 6 with latest iOS. I have data (Cellular) turned off but Koodo data usage shows 0.01 MB of data used on 10Jan18 at 19:29...
  • 2 me toos
  • 4 replies
  • Question
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 9 me toos
  • 39 replies
  • Question
  • Answered
Photo of Nikunj Chadha Waris
How I can pay my bill postpaid bill of my phone ??
  • 1 me too
  • 2 replies
  • Question
Photo of Michael Bryenton
When will Koodo implement RCS?
With the announcement of Google Chat, the issue of RCS implementation raises its head again. Is Koodo planning on enabling this feature a...
  • 4 me toos
  • 5 replies
  • Question
Photo of Caroline Lefort
how can you forward your canadian number to a mexican number?
Hi I will be spending a few months at a time back & forth Canada-Mexico, and need to keep and receive calls from my Canadian number.  I w...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Willy Brusse
accidently deleted an add-on $0- additional 3MG data on new account
  • 1 me too
  • 3 replies
  • Praise
  • Archived
Photo of Ananas Rôti
Incapable de rejoindre le service à la clientèle
J'ai tenté de rejoindre le service à la clientèle vendredi et j'ai attendu 1h45 sans parler à personne. Là on est lundi, je rappelle et a...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Jim Tully
koodo 24 hour support
I am on a Koodo plan with unlimited long distance. If I call my husbands rogers numbe while he is in Las Vegas will I be charged long dis...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Kristen Arsenault
WHY ARE WE PAYING TO GET A NEW PHONE WHEN WE HAVE THE PROTECTION PLAN...
I NEED A NEW PHONE SINCE MY PHONE DOESNT WORK.. BUT I PAY SO MUCH A MONTH FOR THE PROTECTION AND THEY STILL WANT TO CHARGE ME TO GET A NE...
  • 1 me too
  • 5 replies
  • Question
Photo of xnuorg
tab question
I have a question regarding koodo tab. I am currently koodo customer on $40 6gb plan(ported over from public mobile) with my own phone. I...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Mr. P Slice
Google Home Integration - 2018
I understand that Telus/Koodo will be integrating with Google Home so we can check our account information, send texts, make calls, etc. ...
  • 2 me toos
  • 4 replies
  • Question
Photo of LAURA
Is the easy roam charge over and above my monthly bill. I
Is the easy roam charge over and above my my monthly plans.  $10 per day could get very expensive.  I am going to be travelling internati...
  • 2 me toos
  • 9 replies
  • Question
Photo of Denys
Apartment front door calls phone but hitting "9" on my phone does not open the door like it should.
The front door panel is set up to call my phone and hitting the number 9 should unlock it. I have a local number and have gone through it...
  • 1 me too
  • 4 replies
  • Question
Photo of Sharon Smith
I do not want an E-Bill. Is there any way I can still receive a paper bill?i
I am a senior and have trouble with e-bills and would prefer to stay with paper billing.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of m t
Easy Roam
Maybe a stupid question....I understand if Easy Roam is added, it is initiated with making or receiving a call. I assume "receiving" a ca...
  • 4 me toos
  • 8 replies
  • Question
  • Answered
Photo of Lois H. Miller
Koodo cancelled my service while I was out of the country for 6 months. How can I get service back?
I never used the phone out of the country, and never realized that I still owed them anything until I received an email from Collections ...
  • 1 me too
  • 4 replies
  • Question
Photo of Ann Rokeby
i wanted us roaming but have received an email stating i also have international roaming at an additional 10$ A Day. What?
unwanted service is being charged
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Cindsay R
Need help with unlimited Canada-wide family calling
How to set up unlimited Canada-wide family calling?  My plan has unlimited Canada-wide family calling. My family does as well. I'm curre...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nathalie Leblanc
Roam like home
Hello, with the roam like home for 10$ a day, if i’m In Cuba, are calls to Canada included in the plan and also calls to Cuban numbers? ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Joe
iPhone cannot access mobile network even though it shows LTE, on returning from overseas where I used another SIM card
my iPhone shows it is connected to LTE but whenever going online, the pop up windows says "Could not activate mobile data network: turn o...
  • 1 me too
  • 4 replies
  • Question