Conversations

Conversations 1 - 20 of 450
Photo of garth mouland
How do you get a hold of anyone from Koodo that can answer a question directly? i am trying to solve a billing problem.
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Melody Heathcote-Tessier
unusual bluetooth symbol what does it mean ?
Where can i find what the symbol means that i have when i turn on my bluetooth , its the bluetooth symbol but with an arrow in the middle...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Biraj Karki
My SIM card is locked
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of koodoimecascom
Turning off text notifications from Koodo for billing on Prepaid
How to disable the annoying messages at 5 am!!!!! technologically is super simple to enable users to manage their own preferences....
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jeremy Turcotte
what is the phone number for the koodo customer service. I broke my note 2 screen and cant call from my cell.
just need the customer service number thanks
  • 5 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Rob Shibe
My Tab balance
My Tab balance has held steady at $150 for the past like 4 months and then suddenly dropped to $120!!?? What could be happening? I have n...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Don Poirier
Treat existing customers better.
I have been an existing customer for several years. I find that Koodo gives better deals and promotions to new customers than existing c...
  • 2 me toos
  • 8 replies
  • Idea
Photo of spidermonkey622 .
How can I change my Plan online?
My tab is currently paid off and I was looking at new plans. I do not want to upgrade my phone however i do want to switch to the new pla...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Jessica Almeida
Will I billed for changing my number
I read somewhere that if you use self serve to change your phone number its free. Is this true? I wont be billed if I change my number th...
  • 1 me too
  • 2 replies
  • Question
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Photo of Amit Khan
Positive Tab balance contribution without notification
I have paid of my tab, however Koodo continue to take money every month for position Tab contribution, which is what I dont want. How can...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Punnyabrata Chakraborty
If I change my rate plans will my add on promos get removed?
I have free 1000 mins International calling promo on a $55 plan. I plan to downgrade to a lower plan of $40. Will I lose my promo if I ma...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Wanda Tulp
have been trying for 3 days to get through to koodoo
why can I not access my account, says cant access or it doesn't recognize and trying to phone in for 3 days is rediculous
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Hedley Habberjam
Service in Mexico NOT available
$40.00 donation to Koodo...no service
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Mathieu Mallet
Adding another line to my account
How do i add another line to my account?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Chrissy
In order to get the new shock free do you have to be a new customer or upgrade your plan?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nathan Feaver
Privacy error while making a payment
I tried to make a payment using the web self serve portal but my browser stopped me. This occurred after I entered the payment amount (fi...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Peter Whitehead
I am thinking of changing providers. It takes minutes for my Galaxy to send a text. Anyone else have this issue............................
I am thinking of changing providers. it takes minutes for my Samsung Galaxy to send a text. The little blue wheel sits and spins and spin...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Romane Badin
Charged for receiving calls???
Hi, If I understood well, we are getting charged for incoming calls??? This was not mentionned on the Koodo prepaid flyer... Coming from...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Suzanne McNeil
Self serve page cannot be found
New to Koodoo - I have just registered for self serve and when I try to log in I get a Page Cannot Be Found error message. I have tried ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Ricky Poissant
Verification and disclosure rules
how come koodo has so many stipid people working for them i call for a plan change they cant answer my question but wants the number on m...
  • 1 me too
  • 16 replies
  • Question
  • Answered
  • Archived