Conversations

Conversations 1 - 20 of 4422
Photo of Stefanie Fournier
Incorrect bill
I just joined and was told it was 40 per month unlimited messages and I am being charged for over any messages over 10...Called yesterday...
  • 1 me too
  • 2 replies
  • Question
Photo of J Sun
Roam charge identified by local time or home time?
I’m using iPhone 6 on $40/month plan. I’m currently roaming in Hawaii. My data usage shows I incurred $7 roam for a call at 01:47 on Aug ...
  • 1 me too
  • 5 replies
  • Question
Photo of Jennifer Reid Murphy
Wifi turning off and no notification from Koodo on data usage.....
I'm not sure what is going on with my phone, I have an LG G3 phone and this is the second month that my WiFi has been turned off and I'm ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of stillgolfing
How do I dial The British Pension service?
How do I dial The British Pension service? Numbers given on website are: +44 (0) 191 218 7777 or 7280. Is the + saying add 44? (no + on p...
  • 1 me too
  • 3 replies
  • Question
Photo of Z
Looking to order wireless home phone (hub + sim) online and porting the number from different provider.
I am looking to order wireless home phone (hub + sim) online. I am going to be porting my old home phone number from a different provider...
  • 1 me too
  • 1 reply
  • Question
Photo of Kamil Vasko
activate a plan, how much is for SIM card?
Hello, How much is activation/SIM card fee if I want to activate $40 plan, BYOD and need a new SIM card from koodoo?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of vin vin
how long can i wait to activate sim ordered online for the public mobile promo
asking for a friend, they dont need the $45/8gb plan right away. sim was just sent in the mail.
  • 1 me too
  • 6 replies
  • Question
Photo of spencer the butt pirate
LTE data issues
I live in prince albert saskatchewan and i've had incredibly slow internet speed with my LTE mobile data it took me a minute and a half t...
  • 1 me too
  • 4 replies
  • Question
Photo of Jackie Tang
Cancel my online order
I placed an order (sim with BYOP plan) online on last Friday night. Now I want to cancel my order. However, the web-store is not operatin...
  • 1 me too
  • 3 replies
  • Question
Photo of Jason
Moving to a new province - Can I get a new sim card/number but keep my old number for when I return?
Moving to Alberta and need to get an Edmonton number for everyday use. I'd like to keep my Vancouver number just in case for the future. ...
  • 1 me too
  • 3 replies
  • Question
Photo of John
Data usage
I plugged my phone in to charge last night at my cabin, never watch videos or any streaming data. Woke up this morning, phone still plug...
  • 1 me too
  • 3 replies
  • Question
Photo of Judy
I'm an existing koodo customer. Can I buy a phone at another location and set it up with my current koodo plan?
  • 1 me too
  • 3 replies
  • Question
Photo of Jared Hicks
What does the certified pre-owned iphone 8
So I ordered my pre-owned Iphone and then after thought to myself oh no what does it come with? Last time I ordered a pre-owned phone it ...
  • 1 me too
  • 1 reply
  • Question
Photo of Craig Fisher
SMS from another Koodo subscriber received as e-mails?
Samsung Galaxy S6 Koodo prepaid subscriber. Strange problem where when another Koodo subscriber with an iPhone 4 sends me a text message,...
  • 1 me too
  • 2 replies
  • Question
Photo of ap81
$75 for 15gb promo
I recieved an offer from koodo through text offering 15gb data for $75 a month when I upgrade my phone with a tab small or tab medium. Wh...
  • 1 me too
  • 5 replies
  • Question
Photo of Joel
Horrible coverage on the east coast. Heading back to Rogers
Currently visiting PEI and was excited since Koodos coverage map shows that they cover the entire island etc, well I can tell you it's sp...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of jcsousa
Prepaid calls going to voicemail
This has happened before, can't get any calls everything else works, is this a way to use up my minutes?? Pixel XL, this started when my ...
  • 1 me too
  • 15 replies
  • Question
Photo of David
Prepaid sim card not working
Just got a new prepaid sim card and when trying to active, it says "The SIM number you entered is not valid. Please try again." What do I...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Olivier Stecko
oneplus 6 compatibility
I was looking at purchasing a OnePlus 6 recently and was wondering if Koodo prepaid supports this phone's network and LTE bands. This is ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Manpreet Singh Saini
Apple Watch LTE support
Times are changing and Koodo shall also be planning on getting Apple Watch LTE support, atleast Apple Watch 4 coming next year. Apple...
  • 4 me toos
  • 3 replies
  • Idea
  • Not Planned