Conversations

Conversations 1 - 20 of 9035
Photo of Kristen
Why am I being taxed on the price before taxes?
I have a $60 plan in which I receive a $10 discount for byod. I'm new to Koodo and I noticed on this bill that the HST tax says "7.80" (I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Wendy Gage
no shipment email been 4 days
my husband Bryan Gage placed an order on June 19th for a new phone and plan Samsung Galaxy A8, contacted webstore 2 times with no respons...
  • 1 me too
  • 4 replies
  • Question
Photo of Anne Hofer
When I’m roaming and I put my phone on remote, I’m told I have no networks. I have AT&T. How do I connect?
Samsung 5 cell phone. I have a roaming plan. I am in Florida, but originally from Ontario. I go back to Ontario tomorrow. Need to use th...
  • 1 me too
  • 7 replies
  • Question
Photo of Erik
Got A Text With Promo To Switch From Prepaid To Monthly, Says Promo Code Isn't Valid.
Got a text saying: "Koodo: Don't miss out on this exclusive offer! Save $15/month for 1 year when you switch to select monthly postpaid p...
  • 1 me too
  • 2 replies
  • Question
Photo of Asia Gabrielle Yerxa
Don’t know what this means please help! :( .
I’ve never ordered anything from Koodo so I don’t know how the whole process works but what does currently being verified mean? It alread...
  • 1 me too
  • 2 replies
  • Question
Photo of narges
I put my son account on hold starting at midnight and I noticed that he needs his phone in the airport.
Please help me. I put my son account on hold starting at midnight and I noticed that he needs his phone in the airport. aHow can i cancel...
  • 1 me too
  • 5 replies
  • Question
Photo of Lynda Mountain
Koodoo
Iphone8
  • 1 me too
  • 3 replies
  • Question
Photo of Jenny Chan
Texting from the US
Hi,I have an Android phone, I have the $40/month plan.I will be traveling to the US, so if I understand correctly, I will be able to text...
  • 1 me too
  • 3 replies
  • Question
Photo of Shutdown
Calling question
By default koodo blocks international calls right? Does that mean they also block all outgoing calls that charge money if you have canada...
  • 1 me too
  • 1 reply
  • Question
Photo of Angela
My phone won't receive calls
My phone won't receive calls
  • 1 me too
  • 1 reply
  • Question
Photo of Mahone bay alternative
Payed 180$ kodoo says i dident
I payed in 180$ kodoo says i dident but i can see it was taken out of my account from kodoo also got a letter on the 20th of june saying ...
  • 1 me too
  • 2 replies
  • Question
Photo of Randy R Shecapio
Phone
  • 1 me too
  • 1 reply
  • Praise
  • Archived
Photo of Dave
Can you have a SIM card sent to a US address?
I'm traveling to Newfoundland from the US.  Can I have a Kudoo sim card sent to my US address?
  • 1 me too
  • 3 replies
  • Question
Photo of Jacky
RTS confirmation #
Order a phone, didn't like it and submit for a return. "We want to let you know that your request has been successfully approved for an ...
  • 1 me too
  • 1 reply
  • Question
Photo of Ron Vichar
Robocall Hell
This is what my phone looks like every single day. I wish the carriers would step up their security and let us block these things at ...
  • 1 me too
  • 5 replies
  • Question
Photo of Mike Geneal
International Roaming on Pay as you Go plan
Can I add International Roaming to my pay as you go plan
  • 1 me too
  • 2 replies
  • Question
Photo of maryloumurphy455
The AutoCAD file is corrupted
Please help to restore the file created in AutoCad 2007, SPDS 4. Standard methods of recovery is impossible. File's. bak was not, in the ...
  • 1 me too
  • 2 replies
  • Question
Photo of Carol
Cancelled Cell Phone
I cancelled my prepaid cell phone in store AND made sure the final bill was completely paid in February. Apparently they have no notes fr...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of savannah sosa
I don't have my account number or agreement
I need to pay my bill and  I don't know my account number and can't find my original agreement. Plus, I was never sent a bill in the mail...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Don
New customer looking for my PIN
We have an iPhone 6 and we are switching from Telus to Koodo. The SIM card arrived in the mail today. We are trying to port the old Telu...
  • 1 me too
  • 2 replies
  • Question