Conversations

Photo of Dani Rose Schlehahn
What happens to my positive tab balance if I upgrade my plan (picking from the old offered plans) but not phones?
Hi, I have a +$34 tab balance currently. I would like to change my current plan to a plan that is new to me, but still under the list of ...
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Photo of Dani Rose Schlehahn
Why do I have a negative balance on my phone bill after canceling my plan last month?
I canceled my phone bill and switched to Telus at the beginning of august and paid off what I still owed on my plan (my tab was already p...
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Photo of Dani Rose Schlehahn
Why is my phone using data in the middle of the night
Looking at my data usage online, it is saying that every night at really strange times (like 3am) my iPhone 5s is using data. How can thi...
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  • 18 replies
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Photo of Dani Rose Schlehahn
Why is my iphone 5s taking up to 20 minutes to receive imessages
Hi there, I upgraded to a 5s a few weeks ago because I was having this SAME problem on my 4 and I thought getting a new phone would sol...
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  • 12 replies
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Photo of Dani Rose Schlehahn
If I text someone while they are traveling in the states, do I get charged?
I have the $40 unlimited texting plan. Just wondering if I will get charged texting my boyfriend while he is traveling in the states. Tha...
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Photo of Dani Rose Schlehahn
As a current Koodo customer, am I eligible for the 24 month guarantee?
As a current Koodo customer, am I eligible for the 24 month guarantee? I would LOVE to be able to get a new phone in 2 years.. am I inclu...
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  • 1 reply
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Photo of Dani Rose Schlehahn
DEACTIVATED PHONE STILL HAS SERVICE 1.5 YEARS LATER
Hi there! I was cleaning my room the other day and came across my old phone (LG BANTER) that I had deactivated 1.5 years ago when I upgra...
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  • 7 replies
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Photo of Dani Rose Schlehahn
Checking my phone bill
What do I dial to check my phone bill on my phone?
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  • 2 replies
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