Conversations

Conversations 1 - 20 of 142
Photo of Daniel Hryb
EasyRoam pricing
So, I got 2 prices for easyrom on my account. I am leaving for Cuba next week and need to know how much it will cost. See pic for details
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Daniel Hryb
cancel line hold time
I know it's been said before, but just reiterating. To be on hold for over an hour to cancel a line is horrid. It's been an hour and stil...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Tobor
Will tethering work in Europe?
I'm a Koodo monthly plan customer and I'm planning a trip to Europe (France and Italy) in July. Currently I'm able to tether my laptop t...
  • 1 me too
  • 6 replies
  • Question
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  • Archived
Photo of Jacob Tran
Has anybody used their plan in California ?
My current plan is 3GB data with unlimited nation wide minutes and texting. I will be traveling to southern California for 7 days next m...
  • 1 me too
  • 5 replies
  • Question
  • Archived
Photo of Garry Rabbitskin
what's my middle name
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
  • Archived
Photo of Daniel Hryb
Oreo update on Sam S8 + android auto
I updated to Oreo yesterday on my Samsung Galaxy S8, today when I got into my truck, I plugged my phone in as usual, but Android Auto did...
  • 1 me too
  • 1 reply
  • Question
Photo of Lisa Baldini
forcing me to take another data package
On March 12 2018 I was mugged for my phone I immediately went to the store to cancel the phone and deal with the issue of getting another...
  • 1 me too
  • 5 replies
  • Question
Photo of Tam Fam
for USA data
I will go to US at the end of this month. I want to use data in US. Do you have a add on plan to extend the data cover to US only $10 per...
  • 1 me too
  • 3 replies
  • Question
  • Archived
Photo of mbromilow
can anyone tell me how to avoid being redirected to directory assistance when dialing a toll free number?
When I tried to call a toll free number I was redirected to some kind of directory assistance and told to hit 1 for more info. Then I am ...
  • 1 me too
  • 8 replies
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  • Archived
Photo of Hae Won Kwon
International card registration(i'm master card)
  • 1 me too
  • 1 reply
  • Question
Photo of Krista Cyr
I cant put in my visa debit it wo t accept it
Prepaid top up visa debit
  • 1 me too
  • 5 replies
  • Question
  • Archived
Photo of M RIAZ
Why can't you transfer (port) existing number with existing Koodo network?
I have 2 Koodo phones, on one the tab is fully paid off, the other has tab on it. I want to transfer the number of the paid off phone to ...
  • 1 me too
  • 2 replies
  • Question
Photo of me moi
No network connection
I keep getting a message saying I am not connected to the network triangle appears in the upper left corner of my screen said with a caut...
  • 1 me too
  • 2 replies
  • Question
Photo of Jaime Darling
Bought new phone and want to transfer current number line to it.
Hi, I have a koodo account and my current phone is a Samsung 5 and I just bought the samsung 7 online. I got the new phone and would now ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Renee Mieras
dual sim phone is forwarding calls to Koodo
Hi, I asked a question Thursday about this.  Now have more details.  Dual sim phone, Samsung. When making a call the phone asks SIM 1 or ...
  • 3 me toos
  • 5 replies
  • Question
  • Archived
Photo of May Jeong
where is customer service number?
I paid Nov payment. But They charged me twice as the same amount when I check my bank account later on. I want to a reimbursement. Howev...
  • 1 me too
  • 2 replies
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Photo of spencer the butt pirate
LTE data issues
I live in prince albert saskatchewan and i've had incredibly slow internet speed with my LTE mobile data it took me a minute and a half t...
  • 1 me too
  • 4 replies
  • Question
Photo of Gigi Clemente
Customer service suck... It's better to close your company. I'M REALLY UPSET with your customer service.
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of nkieks
What is "activation credit" I am not activating a new phone I am simply buying a new phone for an upgrade
What does this activation credit mean exactly.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Hong
Second Credit Check?
I am a current Koodo customer in good standing.  I just added another line (for my 17 year-old) and Koodo did a credit check in which my ...
  • 1 me too
  • 3 replies
  • Question