Conversations

Conversations 1 - 20 of 181
Photo of LukasR
BIGGER Data Package PLZ!!!
BIGGER Data Package. 2Gigs for heavy users is not enough. You should offer 6-10Gig, this would really make you guys standout from the oth...
  • 10 me toos
  • 3 replies
  • Idea
Photo of Steven
Extended coverage
Does Koodo use extended coverage anywhere outside of Manitoba? I live in Southern Alberta and EXT is available from my network search lis...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Dennis Itsi-Chitzii
I am a Koodo customer in yukon , You are best phone company, wish have store in yukon
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of JB
Phone Insurance
Phone insurance for lost/stolen and broken phones. A monthly service fee and then a small deductible if you need to replace your device.
  • 29 me toos
  • 10 replies
  • Idea
  • Implemented
Photo of Daniel AJ
IP relay
How can Koodo customers sign up for Telus' IP Relay service? Or does Koodo offer their own version of IP Relay?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Daniel AJ
Underwhelmed with Callback Service
What is the point of the callback service offered by the Koodo hotline? I called around 7:45 pm and was told that there would be a wait ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Oncall
Prepaid Cards on Post Paid accounts.
I have gotten a few calls about people purchasing prepaid cards to put on post paid accounts. Just letting you know that we can't do thi...
  • 2 me toos
  • 7 replies
  • Idea
  • Not Planned
  • Archived
Photo of Judy Marchegiano
What is Koodo's email address?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Christopher Duhaime
Koodo should have Online Live Chat Support
It would be such a great thing if there could be a live chat support, incorporated in the Koodo mobile website. Many customers do not hav...
  • 35 me toos
  • 13 replies
  • Idea
  • Not Planned
  • Archived
Photo of LindaA
Offer something to loyal Koodo customers
Many people change providers; Do to their ever changing needs -Finances, moves etc- Why not offer the customer who has been with koodo fo...
  • 407 me toos
  • 132 replies
  • Idea
  • Not Planned
  • Archived
Photo of TechGuy8
Can I change to the 10% no Tab discount?
I have a old (classic) tab with $143 owing. Do I get the 10% no tab discount 23 months from now after my classic tab balance is $0? I ...
  • 5 me toos
  • 15 replies
  • Question
  • Answered
  • Archived
Photo of Daniel AJ
Protection against data overage charges
Customers should have the option to activate a free "data overage" protection that slows their data connection down once they reach a cer...
  • 2 me toos
  • 6 replies
  • Idea
  • Implemented
  • Archived
Photo of ion djp
Is it possible to forward incoming SMS messages
My cell phone is often out of cell range. So, I need a means to forward (redirect) SMS messages to my email address or even to another...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Debbie Michaud Mayhew
u.s.a.
i live near the border and often go shopping there my boyfriend is a truck driver and goes over a few times a day but has to turn his pho...
  • 3 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of jay moore
Canadian credit card seen as international. Can't make payment.
My AMEX credit card is not functioning for any form of payment for my bill. APPARENTLY, it is a INTERNATIONAL CARD(confirmed by repres...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of John Burke
Koodo should have Live chat support
I realize it's not something that will be super easy to implement but it would work like this: When a User logs into the Community the...
  • 166 me toos
  • 20 replies
  • Idea
  • Under Consideration
Photo of Florian Ogasa
Create a phone that has a wallet built in that taps into your bank
a phone that has a wallet built in that taps into your bank and allows you to use your phone to make quick purchases at stores. make some...
  • 1 me too
  • 7 replies
  • Idea
  • Implemented
Photo of Adrien Burgess
Increase phone variety
Add new phones to the variety phones sold by Koodo. this will bring customers who are interested in the new phones to Koodo instead of t...
  • 41 me toos
  • 12 replies
  • Idea
  • Planned
Photo of Daniel AJ
SMS to Austria broken
Sending text messages from Canada to Austria has stopped working several days ago. Is that a known issue?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of John-Paul
Question about U.S. unlimited long distance and call forwarding
If I get the U.S. unlimited calling plan for $10/month and have call forwarding on my plan, can I forward calls from my number to a numbe...
  • 1 me too
  • 6 replies
  • Question
  • Answered