Conversations

Conversations 1 - 20 of 438
Photo of magda
Setting up
I just got a Sim card and bought a prepaid base plan with it at a Koodo kiosk, now I'm at home trying to get it all set up on my phone an...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Thomas Abraham C
Activated my number online 365-XXX-XXXX. still not able to access my services
Activated my number online 365-XXX-XXXX. still not able to access my services. rebooted thrice
  • 1 me too
  • 5 replies
  • Question
Photo of marisa nguyen
SPC 2018 Koodo Offer
SPC and Koodo has collaborated for 2017/2018 offering an extra gig on a Koodo plan if new signing up or renewing. How would one go about ...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Jean-Mars Nestor Moussopo
je suis là pour créer mon compte
no question
  • 1 me too
  • 2 replies
  • Question
Photo of Olexandr Dziuba
Question au rabais
Aujourd'hui, je suis entré au Koodo avec mon téléphone, le vendeur m'a promis une réduction de 10 $ pour 6 mois (25 $ au lieu de 35), ma...
  • 1 me too
  • 1 reply
  • Question
Photo of Justin Pratt
can koodo track my lost phone
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of megan
Confused about first bill
So I knew I'd be getting 1 month + prorated amount for the time I've had my phone but that isn't my question. I have 3 tab charges for ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Frances Etienne-Charlie
How do I unlock the SIM card from my phone
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jenny Ma
Pre-authorized payment
When the payment will be taken out from bank account if I set up the pre-authorized payment? From the bill, it is said "total due amount ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Alex Ouellette
Comment réactiver mon téléphone après avoir été désactivé ?
Réactivation de mon téléphone
  • 2 me toos
  • 2 replies
  • Question
Photo of Jeven Min
want to activate a new prepaid account with my current phone number (TRANSFER IT) while also getting the bonuses of doing it online
I dont have a koodo account, but want to activate a new prepaid account with my current phone number (TRANSFER IT) while also getting the...
  • 1 me too
  • 4 replies
  • Question
Photo of Golden Rose
Forgot Email to Change Password
For whatever reason I couldn't access my Self Serve with my password so I had the system send me a new one- only to realize I can't acces...
  • 4 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Riannon Lahey
Unlimited Canada-wide Family Calling
I would like to add my Husband (who is also with Koodo) onto my plan so we can have Canada-wide unlimited family calling. How do I go abo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Bertin Dickner
Lorsque j'utilise des photos dans mes messages textes, j'ai le message suivant : "Impossible d'envoyer
Lorsque j'utilise des photos dans mes messages textes, j'ai le message suivant : "Impossible d'envoyer votre message pour le moment. Il s...
  • 2 me toos
  • 1 reply
  • Question
Photo of Gen Scalise
je veux garder mon forfait
j'aimerais changer de téléphone mais je veux garder le même forfait mensuel. Est-ce possible et qu'elles sont mes options?
  • 1 me too
  • 1 reply
  • Question
Photo of zelebith
debloquer mon iphone
Bonjour, il existe un moyen que service a la clientèle réponde pour débloquer un iphone 6 
  • 1 me too
  • 1 reply
  • Question
Photo of desree courneyea
Date
  • 1 me too
  • 2 replies
  • Praise
Photo of SIQI yu
pay bill
I have already paid my bill through my on line banking on Oct 24th but I received a new payment today . I am not sure if I paid my bill s...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Robert
FAQ entry : transfer ownership
Hello. There's been quite some questions about transferring ownership lately on Koodo forums but there isn't an entry in Koodo's FAQ a...
  • 3 me toos
  • 6 replies
  • Idea
  • Planned
Photo of Sydnee Beneteau
How long does the activation for a Prepaid phone take online?
Hi, I'm trying to switch my iphone (5s) from the koodo plan to the prepaid sim card. I've been waiting almost an hour for the activation...
  • 1 me too
  • 5 replies
  • Question
  • Answered