Conversations

Conversations 1 - 20 of 791
Photo of Jennifer Stark
What towers/phone providers does Koodo use in the United States?
Wondering how the coverage is in the US?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Lynda Batkin
Unlimited data
I use the Internet when I'm at the cottage .is there a plan that would be a better price with unlimited data us?
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Imran Brohi
Name change
Last month I changed name on my account and the plan, until today name on my login is same old one and the bill is also not updated. Plea...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jack Flash
EMAIL
Does an Email account for Koodo come with my account? Brian
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of skids22
The big three Canadian network frequencies
For the unlocked (international) fans - The big three Canadian network frequencies Partial C/P from http://www.tintedgreen.net/guide-...
  • 7 me toos
  • 34 replies
  • Question
  • Answered
Photo of Monica Reed
Travelling & seasonal suspension
I will be travelling in Asia and would like to use my phone to connect to wi-fi, but I don't need to make calls or text. If I get a seaso...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Pidge
Name spelling correction?
My name is spelled wrong when I log into account ...the "Welcome _______!" Is there a way to fix it myself or do I have to call Koodoo ...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Aaron W
Google Play Store Carrier Billing Option
Hi there, I was looking through the updated Google Play Store app and noticed that there's an option to bill my carrier directly for app ...
  • 14 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Stephanie Shorkey
SIM card not working.
i just signed up for koodo's prepaid with my iphone, the woman at the koodo store said it would take only around 30 minutes to activate a...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of AndresM
Call Forwarding set up
Hi, we should be able to set up Call Forwarding from the Koodo web page, without doing it from the cell phone itself. My previous carr...
  • 3 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Ryan I.
Can someone PLEASE confirm that picture messaging works without data add-on?
OK, so I've been to three different Kodoo kiosks and called Kodoo twice, and each time I get a completely different answer. Here is the ...
  • 3 me toos
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Timo Tuokkola
Allow customers to look up PUK code in self serve
Currently if a customer accidentally locks their sim card the only way to unlock it is to call customer service and request the PUK code....
  • 54 me toos
  • 14 replies
  • Idea
  • Under Consideration
Photo of Egg Nog
Is Koodo participating in the stolen phone blacklist?
Is Koodo a member of the CTWA? I read about the stolen phone blacklist at http://www.protectyourdata.ca/check-t... and am wondering if K...
  • 1 me too
  • 14 replies
  • Question
  • Answered
  • Archived
Photo of anne.nosworthy
Koodoo uses whose cell towers
Whose cell towers does Koodoo work from ? I keep getting conflicting information about their coverage.. some say it is poor in outlying a...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of terry white
I go away for 6 months,can I put my service on 'vacation stop' while I'm gone?
  • 2 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of AllyandCraig Hudder
keep your old phone number?
how do you get your old cell number on your new koodo phone?
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Dave
Could you please make a recurring US Roaming addon?
At one point in time you had US roaming plans that would recur at the start of the billing period. I like the new roaming plans, but i...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
  • Archived
Photo of Dean Finlay
How do I change the number of rings before going to voicemail on a Blackberry Bold 9790?
How do I change the number of rings before going to voicemail on a Blackberry Bold 9790? It only rings twice now. I can't find any way ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Dale Edwards
Service has been suspended due to suspicous usage?
service has been suspended due to suspicous usage? Anyone else have this happen and how long to get resolved? I have just signed on with ...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Brandon Atkinson
Data usage display... error?
My data usage doesnt seem to display correctly on my account the koodo mobile app, they say I have used only 63 MB but under the detailed...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived