Conversations

Conversations 1 - 20 of 308
Photo of SUE
Could I get bring your own phone promotion?
I got the koodo account a month ago without any promotions, but I checked the koodo site today, koodo newbies can get byop promotion (get...
  • 1 me too
  • 3 replies
  • Question
Photo of Holly Wile
Why does my new Samsung Galaxy A5 2017 not have an FM radio. Is it because Koodo disables the FM chip, or does this phone not have it?
Why does my new Samsung Galaxy A5 2017 not have an FM radio. Is it because Koodo disables the FM hardware, or does this phone not have an...
  • 2 me toos
  • 7 replies
  • Question
Photo of Reza Rezaei
LG G3 screen problem
Hi , I have a LG G3 phone leasing from Koodo and the phone screen is fading out makes this impossible to use it , what should I do?
  • 2 me toos
  • 3 replies
  • Question
Photo of Bobby Long
When suspending a phone on your account
Continued plan charges having reported a phone stolen. So about 225 dollars have been charged to my card since my phone was reported stol...
  • 1 me too
  • 6 replies
  • Idea
  • Not Planned
Photo of Steve Smith
Marcos was AWESOME
I was just on the phone with "Marcos" in customer service. He was fantastic and I wanted to send a thank you to him. I spoke to him today...
  • 2 me toos
  • 4 replies
  • Praise
Photo of Nicole Caley
How did I incur $135 in overage charges for airtime minutes?!
I currently have 500 minutes of airtime with unlimited evenings and weekends. I have never gone over but I have over $135 in overage fees...
  • 1 me too
  • 3 replies
  • Question
Photo of HAYLEY MOEN
Worst Customer Service!
My data has been locked out of both of my phones but my self service shows that I have lots of data left. Tried repeatedly to call custom...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of daddypooch
how to have monthly statement sent by EMAIL
I need to have monthly statements  EMAILED to me. I have account (number) but daughter has the phone. She gets texts of amount each month...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Jennifer MacDonald
My LG G3 blue screened last night and won't turn on
I opened an app last night and my phone just blue screened and shut down and now it won't turn back on. I didn't even think phones could ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Emily Parker
Unregistered Sim????
I just paid and registered my new koodo sim card, completed self serve registration and put the new sim in my phone. It says unregistered...
  • 1 me too
  • 4 replies
  • Question
Photo of Doctor61
LG G4 - VoLte - Update ??
Have an LG G4 (H812). Used to have setting for VoLte in "Call" menu. Don't know if network was set for it but people noticed iimproved ca...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of m t
Easy Roam
Maybe a stupid question....I understand if Easy Roam is added, it is initiated with making or receiving a call. I assume "receiving" a ca...
  • 4 me toos
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Brigitte Yang
HOW DO I UNLOCK MY KOODO PHONE IF I'M WITH BELL???
I recently bought a used Samsung Galaxy S2. The previous owner was with Koodo but I am still on a 3 year contract with Bell. After replac...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Kristen Arsenault
WHY ARE WE PAYING TO GET A NEW PHONE WHEN WE HAVE THE PROTECTION PLAN...
I NEED A NEW PHONE SINCE MY PHONE DOESNT WORK.. BUT I PAY SO MUCH A MONTH FOR THE PROTECTION AND THEY STILL WANT TO CHARGE ME TO GET A NE...
  • 1 me too
  • 5 replies
  • Question
Photo of JohnC
'In-your-face': Freedom Mobile takes on Big Three with 10 GB data package for $50
Maybe Koodo can do the same. Or at least have Canada wide pricing with the Canada wide plans http://business.financialpost.com/tel...
  • 2 me toos
  • 6 replies
  • Idea
  • Archived
Photo of Rick Hagen
not receiving all text messages
I have a Samsung Galaxy A5 . for many months now, I can not receive all my incoming texts. People do receive mine but I miss a lot. It...
  • 4 me toos
  • 5 replies
  • Question
Photo of Kristi
Microphone ONLY working when on Speakerphone--LGG4
My microphone stopped working last night unless it is on Speakerphone--No one can hear me but I can hear them. Is there anything I can do...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Ken MacLean
New data pricing is a ripoff
Koodo's new data rate charge of $7.00 per 100 MB for overages is a huge ripoff. Back in April I was 240 MB over on my bill, and all it co...
  • 1 me too
  • 14 replies
  • Question
  • Answered
Photo of Matt Frost
Wheres my FM Radio?
I would like to see the FM chip in cell phones activated. Why should I and millions of radio listeners have to pay for data usage to stre...
  • 7 me toos
  • 7 replies
  • Idea
Photo of Falcon
Online IM chat support
I just moved over from Telus and I noticed that Koodo doesn't have an Online support chat instant messaging service.  I have noticed peop...
  • 1 me too
  • 5 replies
  • Idea
  • Archived