Conversations

Conversations 1 - 20 of 308
Photo of Kristen Arsenault
WHY ARE WE PAYING TO GET A NEW PHONE WHEN WE HAVE THE PROTECTION PLAN...
I NEED A NEW PHONE SINCE MY PHONE DOESNT WORK.. BUT I PAY SO MUCH A MONTH FOR THE PROTECTION AND THEY STILL WANT TO CHARGE ME TO GET A NE...
  • 1 me too
  • 5 replies
  • Question
Photo of Brigitte Yang
HOW DO I UNLOCK MY KOODO PHONE IF I'M WITH BELL???
I recently bought a used Samsung Galaxy S2. The previous owner was with Koodo but I am still on a 3 year contract with Bell. After replac...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of m t
Easy Roam
Maybe a stupid question....I understand if Easy Roam is added, it is initiated with making or receiving a call. I assume "receiving" a ca...
  • 4 me toos
  • 8 replies
  • Question
  • Answered
Photo of JohnC
'In-your-face': Freedom Mobile takes on Big Three with 10 GB data package for $50
Maybe Koodo can do the same. Or at least have Canada wide pricing with the Canada wide plans http://business.financialpost.com/tel...
  • 2 me toos
  • 6 replies
  • Idea
  • Archived
Photo of Rick Hagen
not receiving all text messages
I have a Samsung Galaxy A5 . for many months now, I can not receive all my incoming texts. People do receive mine but I miss a lot. It...
  • 4 me toos
  • 5 replies
  • Question
Photo of Kristi
Microphone ONLY working when on Speakerphone--LGG4
My microphone stopped working last night unless it is on Speakerphone--No one can hear me but I can hear them. Is there anything I can do...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Holly Wile
Why does my new Samsung Galaxy A5 2017 not have an FM radio. Is it because Koodo disables the FM chip, or does this phone not have it?
Why does my new Samsung Galaxy A5 2017 not have an FM radio. Is it because Koodo disables the FM hardware, or does this phone not have an...
  • 1 me too
  • 7 replies
  • Question
Photo of Ken MacLean
New data pricing is a ripoff
Koodo's new data rate charge of $7.00 per 100 MB for overages is a huge ripoff. Back in April I was 240 MB over on my bill, and all it co...
  • 1 me too
  • 14 replies
  • Question
  • Answered
Photo of Matt Frost
Wheres my FM Radio?
I would like to see the FM chip in cell phones activated. Why should I and millions of radio listeners have to pay for data usage to stre...
  • 6 me toos
  • 7 replies
  • Idea
Photo of Falcon
Online IM chat support
I just moved over from Telus and I noticed that Koodo doesn't have an Online support chat instant messaging service.  I have noticed peop...
  • 1 me too
  • 5 replies
  • Idea
  • Archived
Photo of Mark Maillet
Update Schedule Out of Date
So I am looking for info on upcoming software updates and when i come across the koodo update schedule i see that the info is way out of ...
  • 1 me too
  • 5 replies
  • Question
Photo of Kimberly Lannon Dort
Mobile Hotspot App - How does it impact my data usage??
If I am using my phone as a mobile hotspot to enable an internet connection for another device, am I increasing my data usage more quickl...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of Brittney Power
Self serve has not been working for MONTHS. PLEASE FIX THIS?
Koodo Self Serve has not been working for at least three months for me. Not on my computer. Not on my phone.  How am I supposed to pay m...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Dwayne_888
Unable to receive Apple authentication SMS
I ported my number from Rogers wireless. SMS sending and receiving was a bit flaky at first; however, now it works...with the exception o...
  • 1 me too
  • 10 replies
  • Question
Photo of Alireza
Income call
I have 2 income calls in same day from same number in kitchener, I have charged from next call for 8$, why?
  • 2 me toos
  • 4 replies
  • Question
Photo of Isabelle Nadeau-Rivard
Will I get reimbursed if I pay off my negative tab before returning the phone online
Hello everyone! I just got a new iPhone SE from Koodo Webstore cause my other one got damaged by water. The thing is after opening my ol...
  • 1 me too
  • 3 replies
  • Question
Photo of Joseph Davis
Note 8 Firmware Update For Samsung Pay to Work
I just got off the phone with Samsung because my new Samsung Note 8 does not have Samsung Pay and I can't download it. Koodo apparently n...
  • 1 me too
  • 5 replies
  • Question
Photo of hector69ize .
where do I find Koodo's customer service phone number?????
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Tim Mosdell
Apple Watch Series 3 Cellular?
Apple announced that the Series 3 of the Apple Watch supports cellular. Bell was announced as the launch partner, with Telus coming later...
  • 4 me toos
  • 11 replies
  • Question
Photo of Grant Donst
Is koodo GSM or CDMA carrier?
Need to know for unlocking my phone, this service says its only for GSM carriers
  • 1 me too
  • 8 replies
  • Question
  • Answered