Conversations

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New SIM not working in new phone, old SIM does?
I got a new phone and a new SIM, but the new SIM does not work in the new phone. The guy at the booth scratched his head trying to figure...
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How to unlock phone?
I called *611 and paid my $35, got my unlock code. How would I go about unlocking it now? I believe she said I needed to enter a differe...
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What is the process of getting a new phone?
Tomorrow I will be going to a Koodo booth at the mall and getting a new phone. What is the process of receiving a new phone? Should I bri...
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How to reset phone data?
Not a factory reset. I've been having a lot of calling problems, can't receive calls etc. which is a huge deal because this is potentaill...
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Just a few questions
Does WiFi interfere with LTE, causing late text messages? I have heard this is an issue with Android 4.4.2, which is regrettably what my ...
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Changed phone number, taking way too long.
I changed my phone number on self-serve yesterday. My number on self-serve is my new number, but my phone still uses my old number. H...
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False Advertisement.
I have a Note 2. I was on the $29.00 plan, it has no data but has pay-per-use. However, you cannot send MMS without turning data on. O...
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Cannot Receive Pictures (SMS)
I can't receive any pictures from SMS. I have the smallest monthly plan ($29) which has no data, but I can still use it via pay-per-use. ...
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Why do I have a conflict in my usage tracker?
My usage tracker says I only have 60 minutes maximum to use every month. However, my plan allows me to have 200 minutes. Hell, none of th...
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