Conversations

Conversations 1 - 20 of 7007
Photo of Zaphod Beeblebrox
New plan
I may be an employee of Koodo but this is my own opinion and does not reflect anyone else at Koodo. This is basically a slap in the fa...
  • 7 me toos
  • 10 replies
  • Idea
  • Not Planned
Photo of Jennifer M Waller
How do I reach customer tech support
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Gem Safari
Why can't I send a picture message using wifi?
I used to have a BB and LG both with Koodo and recently switched phones to Samsung with Koodo. I only ever sent mms over wifi in the past...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Nina A
Does "unlimited evening and weekend" include any calls within Canada?
Just got my phone bill - $400. I am guessing the answer is No. :*( I’ve been with Koodo for many years and just recently changed my p...
  • 4 me toos
  • 7 replies
  • Question
  • Answered
Photo of Amanda Smith
What is the difference between Unlimited Canadian LD and Unlimited Canada-wide anytime minutes?
What is the difference between Unlimited Canadian LD and Unlimited Canada-wide anytime minutes, if any? I'm looking at switching to a new...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of jason2014
U.S. Roaming Add-Ons Gone?
Just in case anyone is wondering, my trip to the U.S. cost $49 instead of the $40 it would have with the old package. Too bad someone sai...
  • 2 me toos
  • 3 replies
  • Question
  • Archived
Photo of Emily Parker
Unregistered Sim????
I just paid and registered my new koodo sim card, completed self serve registration and put the new sim in my phone. It says unregistered...
  • 1 me too
  • 4 replies
  • Question
Photo of Brenda Morton
Not receiving emails on my phone
Hi, All of a sudden I'm not receiving emails on my phone- dtek by blackberry. I've tried shutting my phone off and deleting the email acc...
  • 1 me too
  • 4 replies
  • Question
Photo of Emma Dupont
Have a tab remaining but need a new phone.
I have a tab remaining but need a new phone. If I get a phone with the same medium tab will the new phones tab increase my tab amount or...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Magáli de Araujo
why is so difficult to find a Koodo customer service phone?
I am trying to solve a problem but I can't talk by phone because I can't find any koodo customer service phone to call! The bill doesn't ...
  • 1 me too
  • 5 replies
  • Question
  • Archived
Photo of cristian sousa
WiFi Calling
a lot of us don't get very great service in some parts of our homes. i get around 3 bars of 3g and 2 bars of lte when inside. however in ...
  • 7 me toos
  • 12 replies
  • Idea
  • Under Consideration
Photo of Rebecca Foster
password
Hello: I just purchased a Samsung S5 phone and I put a password on it and I can't remember it. How do I reset my password without resett...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jenifer Cappello
Cell Phone Switch Woes
I keep getting an error on my koodo account. I switched my cell phone number to my other phone on another phone provider, but I want to s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of jean-pierre beauvais
How do i get my PUK code
PUK
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Richard Whittaker
Moto X Play, Microphone stopped working, speakerphone, headset works.
This morning, I got a call on my Moto X Play, the person couldnt hear me, it seems the microphone stopped working, but speakerphone and h...
  • 2 me toos
  • 5 replies
  • Question
Photo of Cindsay R
Need help with unlimited Canada-wide family calling
How to set up unlimited Canada-wide family calling?  My plan has unlimited Canada-wide family calling. My family does as well. I'm curre...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jennifer Stark
What towers/phone providers does Koodo use in the United States?
Wondering how the coverage is in the US?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Natasja Branger
called Koodo to cancel
I called Koodo to cancel my plan - but they direct me to Koodo Self Serve to cancel to avoid paying them $10 to cancel and they say on Se...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Michael Hamlyn
My LG G4 doesn't have data and I've already tried resetting the network.
Data won't work on my LG G4 even thought I've tried resetting my network and I've done the APN for Koodo, also turned airplane mode on an...
  • 2 me toos
  • 4 replies
  • Question
Photo of Cindy (Yin-Chi) Lo
can I receive calls internationally
For just $3/month, the International Long Distance Saver add-on lets you chat for as low as 5¢/min. All long distance calls use anytime m...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived