Conversations

Conversations 1 - 20 of 75
Photo of Richard Mawn
koodo calling for customer service
I've been trying to call Koodo for the last 5 days to change my number to the new Province I have moved to. As it will just be easier all...
  • 1 me too
  • 1 reply
  • Question
Photo of Francois-Xavier Allaire
Google Pixel 2 XL discount not available when i want to use my old phone line??
I have a LG G4, it is fully paid and i now want to switch to the pixel 2 xl, when i go on the site, it says 350$ with medium tab. Once i ...
  • 1 me too
  • 6 replies
  • Question
Photo of Terry Deosingh
When will the Pi update be ready for The Essential phone?
  • 1 me too
  • 9 replies
  • Question
Photo of joanne
Trying to get a hold of a representative
I am trying to recify an error on my plan change.   I can't seem to find where to do online so I called the 611 number for Koodo.   They ...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of canucks4life
Self serve Shop empty?
Browser caching...maintenance?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Karim Harara
Essential phone - Android P
Hey guys, pop in a SIM card from a different carrier and get the Android P update today.  Keep the SIM card in until the installation is ...
  • 1 me too
  • 3 replies
  • Idea
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 9 me toos
  • 49 replies
  • Question
  • Answered
Photo of Patrick Morgan
Praise for Koodo mobile
I have been a customer for the past ten years and I have nothing but praise for the service I received. I have moved to the USA now but I...
  • 2 me toos
  • 1 reply
  • Praise
Photo of elbalk
Why did Koodo make a change to my service without asking me? How do I reverse it?
My husband and I share a Koodo account. My phone has a data plan. His is an old style phone without any capacity to use data. Yesterday, ...
  • 1 me too
  • 11 replies
  • Question
Photo of Marc Bourgoin
VoLTE - Please support Android Open Source Community
Heyyo, I own a LeEco Le Max 2 (x829) and I am part of the Android Open Source community and work with the LineageOS team to bring support...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Cyril Siteman
Does the Oreo upgrade come from the manufacturer or koofo
I have a moto g5. Motorola started releasing the Oreo update for this phone June 19, 2018. Do I get the upgrade from Motorola or from Koodo?
  • 1 me too
  • 3 replies
  • Question
Photo of infamousone
VoLTE + WiFi Calling
Is there any update on when/if VoLTE + WiFi calling are coming to Koodo? It doesn't make sense as Koodo is the only major carrier in the ...
  • 4 me toos
  • 10 replies
  • Question
  • Answered
Photo of Joana deCastro
Travelling (Philippines) and can't use data
Am in the Philippines and am unable to use data. Connecting to wifi however works. Resetting network settings has been unsuccessful
  • 1 me too
  • 5 replies
  • Question
Photo of Mollie
Living in BC with a QC phone number -- can I get the QC-specific $35 plan?
So I had a phone number living in Quebec for about ten years, now I moved back to my hometown in BC but still have the QC phone number......
  • 1 me too
  • 1 reply
  • Question
Photo of bitsofwool
S9plus can you pay 33.75 a months for 24 months on tab large $0 down?
Koodo is offering me a S9+ on the large tab for $330 up front, then $20 a months for 24 months. What I wondered is, are they negotiable a...
  • 1 me too
  • 7 replies
  • Question
Photo of canucks4life
Provide a callback option instead of waiting on hold...
Seems like most other call centres give this option now?
  • 1 me too
  • 3 replies
  • Idea
Photo of em
Employee complaint
In the mall I work in there is a Koodo kiosk next to my shop, there is a girl that works there, the only girl there, and she is always AL...
  • 1 me too
  • 2 replies
  • Question
Photo of canucks4life
Maintenance
FYI today is actually July 15 I should know it is my birthday :)
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of canucks4life
Android security updates
Aren't these updates supposed to be pushed OTA monthly or even quarterly? Have a Galaxy S9+ which still shows last security patch Februar...
  • 1 me too
  • 3 replies
  • Question
Photo of Dean Morris
$70/10GB plan
I read there is a $70/10GB plan offered until June 30th, 2018. How do I access that?
  • 2 me toos
  • 9 replies
  • Question