Conversations

Conversations 1 - 20 of 1518
Photo of Haolin Tong
Switching from Public Mobile
I've received a text from Public mobile to switch to Koodo. I tried several times time to do the switch but every time I press checkout i...
  • 2 me toos
  • 3 replies
  • Question
Photo of Andriy
Former Public Mobile customer 100$ credit
Hi, I am former Public Mobile customer. Was clearly promised by Koodo to be credited 100$ for moving over, which I have done. I have got ...
  • 2 me toos
  • 8 replies
  • Question
  • Acknowledged
Photo of Vanessa Mapp
If I buy a Telus phone and put a Koodo sims card in it, will it automaticaly activate since Koodo is a branche of Telus?
I just bought a Samsung Galaxy 3 from a friend but it's a Telus phone and I wunder if I put a new sims card from Koodo if it would activa...
  • 4 me toos
  • 14 replies
  • Question
  • Answered
Photo of The King Of Games
Koodo keeps txting me an error msg!?!
I keep getting this txt msg: Error. No User Template for KDO. MDN: 9057307939; NotificationCode: BLOCK_CAN_REMINDER_AUTH I've gott...
  • 2 me toos
  • 15 replies
  • Question
  • Answered
  • Archived
Photo of Tobor
Will tethering work in Europe?
I'm a Koodo monthly plan customer and I'm planning a trip to Europe (France and Italy) in July. Currently I'm able to tether my laptop t...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Judy Levasseur
Extra Billing for Phone While in Mexico
I was billed $10 a day extra while in Mexico which I accepted on my phone but while I was there I couldn't make phone calls, I couldn't a...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Jedi Master
If I am in the US and I have International Roaming Plan, do I have to pay ALSO the $7.00 for using the phone in the US?
I have the add on for international calling ($10 a day) and I will be in the US couple of days and from there I plan to call Mexico. Do I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Jean-Paul L'Orange
Ma facture voudrais des explications
Au sujet de ma facture
  • 1 me too
  • 3 replies
  • Question
Photo of Kevin
Purchase Phone online without plan change
I'm trying to buy a new phone online but it keeps asking me to pick a new plan. I am happy with my current plan and I don't see it offere...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jared Kim
ACCOUNT SUSPENSION
I have a $200 credit cap on my Koodo account. I went over that credit limit and my service was suspended. However, I recently paid around...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Shauna Mills
I have a broken phone. I have the $60 a month 10G data and don't want to change. It says I have to bring my own phone. no tab?
Hello I currently have a broken phone but am on the $60 a month 10G data and do not want to change. I don't mind a tab but don't want ta...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Juan Diego Santa
I got some charges removed from my last bill but they forgot to remove the taxes from those charges so my bill is still higher than normal
Error in billing correction
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of SP
Extra Billing Charge for No Reason
Hello, I was charged $5.00 for 0.0 MB US Usage of Data.. How does this make any sense? Data Was turned off prior to crossing the border. ...
  • 1 me too
  • 4 replies
  • Question
Photo of Lovely guilaran
I cant send message in kakoatalk
  • 1 me too
  • 2 replies
  • Question
Photo of Brigitte Yang
HOW DO I UNLOCK MY KOODO PHONE IF I'M WITH BELL???
I recently bought a used Samsung Galaxy S2. The previous owner was with Koodo but I am still on a 3 year contract with Bell. After replac...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Leo N
Refund after overcharge?
I'm a client since April 2012 and I found out that all the new monthly plans all included unlimited messaging now. Since I opened my acco...
  • 1 me too
  • 2 replies
  • Question
Photo of Alexandre
Billing does not include my 15$ discount as promised
I took advantage of a promotion that would give me 15$ per month discount if i switched to monthly, it is my second bill and i still do n...
  • 1 me too
  • 2 replies
  • Question
Photo of Linda Brennan
Just got a "roaming alert" for the US - both phones are home with me in Canada. What does this mean?
How can I find out who is "roaming?
  • 1 me too
  • 4 replies
  • Question
Photo of Scamp Cooke
Change billing address
  • 1 me too
  • 2 replies
  • Idea
Photo of Chris Drew
Proof of purchase of pixel
I am having issue with my pixel and they want proof of purchase so that they can give me a new phone. I am unable to find my box, and I a...
  • 1 me too
  • 2 replies
  • Question