Conversations

Conversations 1 - 20 of 1531
Photo of Stéphane Lambert
Je ne reçois plus mes comptes
Je ne reçois plus mes comptes par texto
  • 1 me too
  • 2 replies
  • Question
Photo of Gem Safari
Why can't I send a picture message using wifi?
I used to have a BB and LG both with Koodo and recently switched phones to Samsung with Koodo. I only ever sent mms over wifi in the past...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Ann Rowlands
Is it true that my PC account is going to be switched over to Koodo???????
  • 1 me too
  • 2 replies
  • Question
Photo of Lynn Oliver
Logout button - mobile app
Where is the logout button on the mobile app? Since the update to the app, the logout button can't easily be found.  Should be easily acc...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of daddypooch
how to have monthly statement sent by EMAIL
I need to have monthly statements  EMAILED to me. I have account (number) but daughter has the phone. She gets texts of amount each month...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Tm May
Very disappointed about being informed about paper billing being cancelled ...will now have to look a carrier that still provides it
Very disappointed about being informed about paper billing being cancelled ...will now have to look a carrier that still provides it .
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Jean Marsan
When do I choose a port-in number during new online activation?
Signed up for BYOD service online, chose the option "port in existing number" but never got an option to enter what the number to port in...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Hélène Forest
cellulaire
je ne suis pas capable de finir pour ma nouvelle demande
  • 1 me too
  • 4 replies
  • Question
Photo of Caleb MacCormack
I have a special offer for an iPhone 7 because I have credit on my account. But I went in store and they said I don’t. Is it online only?
Special offer only online?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Justin Thomas
Why did the price go up so much the day I had money to buy it...
I have been looking at your phones as I was going to purchase one today, until I went on and saw that the price of the phone I wanted(the...
  • 2 me toos
  • 5 replies
  • Question
Photo of Jeanine Floyd
Cross-border roaming
Just got a msg that my son's phone is roaming on a US network. (He's on the QC side of the Can/US border.) The msg tells me (the authoris...
  • 2 me toos
  • 4 replies
  • Question
Photo of Darcy George
charged for overages while travelling, though i had travel add on
I have charges for overages while travelling even though I had the travel add-on. how come? its and extra $100 on top of the add-on
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of Delita Hyral
Voyage et frais d'itinérance
Bonjour je veux utiliser mon téléphone à l'étranger pour avoir accès à internet. Je ne veux pas passer d'appels et envoyer des textos, al...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Lindsay June
Contact client care
What is the number for client care?
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Steve Burnside
What about rates to the USA ?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Brigitte Yang
HOW DO I UNLOCK MY KOODO PHONE IF I'M WITH BELL???
I recently bought a used Samsung Galaxy S2. The previous owner was with Koodo but I am still on a 3 year contract with Bell. After replac...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Corin
Getting a new phone, can I keep my old phone number & SIM? Samsung S3 to Essential Android Phone.
I'm thinking of getting the Android Essential phone through the Koodo tab feature, since my current one (Samsung S3, I think) is a few ye...
  • 1 me too
  • 3 replies
  • Question
Photo of Haolin Tong
Switching from Public Mobile
I've received a text from Public mobile to switch to Koodo. I tried several times time to do the switch but every time I press checkout i...
  • 2 me toos
  • 3 replies
  • Question
Photo of Andriy
Former Public Mobile customer 100$ credit
Hi, I am former Public Mobile customer. Was clearly promised by Koodo to be credited 100$ for moving over, which I have done. I have got ...
  • 2 me toos
  • 8 replies
  • Question
  • Acknowledged
  • Archived
Photo of Vanessa Mapp
If I buy a Telus phone and put a Koodo sims card in it, will it automaticaly activate since Koodo is a branche of Telus?
I just bought a Samsung Galaxy 3 from a friend but it's a Telus phone and I wunder if I put a new sims card from Koodo if it would activa...
  • 4 me toos
  • 14 replies
  • Question
  • Answered