Conversations

Photo of Cassandra Jervis
help with unlocking phone
I tried calling the customer service help line to get my iPhone unlock from this carrier, however it is useless to call for that as there...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Ruby Arnold
Same SIM, new phone
I got a new phone, and put my old SIM card in the new phone. I want to update my phone info on Koodo self serve but it doesn't allow this...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of mcmanlypants
Referral program
How can you get the refer a friend bonus if the website is still under construction?
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of Rex Recchia
No service in Cuba
went to Cuba twice and my phone won't work.Was wondering if other people had the same problem.I had called before I went and was assured...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Jill Allen
Canada wide double promo 30 plan
i currently have the Canada wide double promo 30 plan and I was wondering if i pay off my tab to get a new phone and the new phone is on ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Adam Kroon
Nexus5 sending but not receiving texts
My Nexus5 is currently sending, but not receiving text messages through my default SMS program (Hangouts). I've been told by multiple peo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Kendra Di Ginosa
No Network
I have no network! Please help. One minute it was working, took a nap and when I woke up I wasn't able to receive text, calls, use my int...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Linda
Question about the email : "get a great new phone"
I have been using my phone for the past 2.5 years. Last week, I got an email to "get a great new phone". I will have to pay off my tab th...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Melanie Legault
prepaid - bring your own phone
Can i use my own galaxy s3 and buy a koodo sim card for the prepaid services?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of John Wong
Unlocked Phone and Sim-Only Discount Question
If I bring an Unlocked phone during the SIM-only Monthly Free (10% discount), would I get 10% off the plan and another 10% off for bringi...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Ann Jenkins Nissen MacNeill
tax time
need 2014 total for my bill
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of frananddave
usage is one full day and 6 hours behind
I am in my last day of my bill... 0 days left in current billing period. My data usage is showing one full day and 6 hours stale dated. ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
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Photo of Anon Ymous
Connectivity Issues (Winnipeg, S4)
Is anyone in Winnipeg experiencing connectivity issues? People who I'm on the phone with are saying the reception is cutting in and out. ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
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Photo of Ryan Heritage
$197.51 month for a $70 a month plan?
Why are my bills posted without any information? I have a $197 bill for one month when I am on a 70$ month plan, yet my details on why my...
  • 1 me too
  • 8 replies
  • Question
  • Answered
  • Archived
Photo of Jeremy Montgomery
text messages failing
So I just got a new iphone 6, but when i send messages, the majority of them fail. However, when I'm at home connected to wifi, they send...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Tara Al-Samarai
My nexus 5 won't charge completely
Hi, my nexus 5 won't charge completely, i put it on at night and in the morning it's only 62%, it dies very fast too and I don't have ...
  • 1 me too
  • 3 replies
  • Question
  • Answered