Conversations

Photo of Jay Eddy
Hi I changed my number and carrier last month and new carrier rep. told me that cancellation will be done auto but I received another bill
Hi I changed my number and carrier last month and new carrier rep. told me that cancellation will be done automatically but I received an...
  • 1 me too
  • 5 replies
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Photo of Ryan I.
Can someone PLEASE confirm that picture messaging works without data add-on?
OK, so I've been to three different Kodoo kiosks and called Kodoo twice, and each time I get a completely different answer. Here is the ...
  • 3 me toos
  • 7 replies
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Photo of Cynthia DeRoche
The Koodo app offers better plans than the website. How do I get the plan I see on the app?
I've found a plan through the Koodo app that is not available through the website. How do I change to this plan? I've attached a screensh...
  • 1 me too
  • 4 replies
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Photo of Tran Thao Vi
Pre-order Galaxy S6 from other carriers
Can I pre-order S6 from other carriers and then use it in Koodo? I took a look on Bell but I would have to use their plan if i bought pho...
  • 1 me too
  • 4 replies
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Photo of Iris Davies
My LG GB 255g has started showing a square box with an R icon. What does it mean?
Where can I find a list of icons for the LG GB255g phone?
  • 1 me too
  • 5 replies
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Photo of Caylin Barkley
I didn't switch to prepaid.
Hey there, I got an email from Koodo today saying welcome to prepaid. Wondering why I recieved this when I haven't changed anything in...
  • 1 me too
  • 2 replies
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Photo of Sumaya K.
KOODO NEWS: The Koodies are coming! And the nominees are...
It’s that time of year again when we celebrate some of the best, brightest, and most helpful members of the Koodo Community. We’...
  • 1 me too
  • 16 replies
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Photo of Jay Divina
Galaxy S2 Android 4.0.4 - Can't send or receive pictures via messages.
I can send text messages but not pictures. I have an unlimited plan on a Galaxy S2 Android 4.0.4. I've tried using Textra and others wit...
  • 1 me too
  • 6 replies
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Photo of Brian Norton
New Phone purchase.
When you buy a new phone that is more that your tab , do you pay the balance owing upfront at the store, or does it go on your next bill.
  • 1 me too
  • 5 replies
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Photo of Alex McAllister
Trying to pay off my tab
For some reason I can't click on the link to "pay off my tab balance" on self serve. Am I doing something wrong?
  • 1 me too
  • 5 replies
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Photo of Chris G
Why does my phone with unlimited everything in Canada say emergency calls only?
I have Samsung Galaxy S4, this is my first smart phone. I use few minutes, send few texts and don't come close to my 5 gig. data limit ...
  • 1 me too
  • 9 replies
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