Conversations

Conversations 1 - 20 of 1559
Photo of Lynn Fischer
International Data Roaming
Added US Easy Roam. Appears International Data Roam included? Unable to delete Intn'l Data Roam. Want to make sure no charge for the Inte...
  • 1 me too
  • 2 replies
  • Question
Photo of Caleb
Can I use the SAVE15 promo code on the $45 per month 2gb plan. I applied the code but it still shows $45 per month.
  • 1 me too
  • 4 replies
  • Question
Photo of EG
Not getting voicemail notification right away.
It was not an issue before but for about 2 month now I would get a voicemail but notification was showing up 2-3-4 hours later (that litt...
  • 1 me too
  • 2 replies
  • Question
Photo of jason2014
U.S. Roaming Add-Ons Gone?
Just in case anyone is wondering, my trip to the U.S. cost $49 instead of the $40 it would have with the old package. Too bad someone sai...
  • 2 me toos
  • 3 replies
  • Question
Photo of TJ Smith
name on caller ID
This idea have been posted in the past years but with LTE and the new gen system it's doable. "srlawren" mentioned in another post that F...
  • 6 me toos
  • 4 replies
  • Idea
Photo of Robert Dylan
Can't choose a medium plan, only large plans.
So I am on a medium tab, have been for years. When I was getting my new phone, even though I just wanted a medium plan, I was told I coul...
  • 1 me too
  • 2 replies
  • Question
Photo of William Lloyd
Koodo false data charges
Anyone else realized their data usage is far more than it actually should be? I've used, by my phone's accounting of my data, about 160mb...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of Rick Herbert
Is anyone having streaming issues with the Tune-In Radio App?
Is anyone having streaming issues with the Tune-In Radio App and a newer Android phone? It works fine on WIFI. Does not stream using Kood...
  • 2 me toos
  • 4 replies
  • Question
Photo of Maksym Borodai
May I use VoLTE video calls and will it use up of my data when making a VoLTE video calls?
  • 1 me too
  • 2 replies
  • Question
Photo of Roman Kaine
P20 pro , what's in the box?
Does the P20 Pro come with a case in the box? Also is there a factory applied screen protector?? Thanks.
  • 1 me too
  • 2 replies
  • Question
Photo of Amelia
Stolen phone
my phone was stolen I suspended my service till I get a new phone I was just wondering if I can get the same number back if I get another...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Jean-Michel Aubin
No f**ks given
Fido offers 2gb for 35$, koodo does, but with a renewal... I am with koodo but without contract. I asked them for the 2gb, they literally...
  • 1 me too
  • 9 replies
  • Question
  • Archived
Photo of Tony Wong
Wireless home phone and $30 connection fee
Just bought a Koodo home phone at pacific mall there is a special going on only $5 a month which is a great deal the ad says there is no...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of jt66
Is VoLTE out in Vancouver yet?
VoLTE service available in Vancouver yet as I read that some people have it while others do across the country and I just noticed WiFi ca...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Spencer White
Koodo Web Support Unreachable
About 2 weeks ago I went and bought a phone through the web store and after receiving it, I decided that it wasn't for me and wanted to r...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of daddypooch
how to have monthly statement sent by EMAIL
I need to have monthly statements  EMAILED to me. I have account (number) but daughter has the phone. She gets texts of amount each month...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Jatinder Bal
when will I get my bill by mail?
I have subscribed for bills by mail. My bill due date is 24 june. When will I recieve my bill by mail? I need it as a proof of residency....
  • 3 me toos
  • 7 replies
  • Question
  • Answered
Photo of Anthony Otley
What activates roaming?
Sorry, I mixed that up.  My questions wasn't simply "What activates roaming"...that was just the title - it deleted my question.   My que...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Osman Arfeen
What do you do when you have a network outage in the middle of the night?
I believe there is a network outage but Koodo technical support is down. What are customers supposed to do?!
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Gerald
have to call twice to get through
Every time I call my sons phone(iPhone6) it goes straight to voicemail and I have to call again to get it to sign through. Super annoying...
  • 1 me too
  • 2 replies
  • Question
  • Answered