Conversations

Conversations 1 - 20 of 2716
Photo of Karen Tran
Wonky prepaid service - can't register credit card.
I have tried multiple times to register a credit card for prepaid service and the screen always displays "Unable to Process Transaction -...
  • 1 me too
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Toffee Hazelnut
Support texting OC Transpo @ 560-560!
Hello, I am an Ottawa resident who switched from TELUS to Koodo prepaid last month and generally love the service Koodo provides. ...
  • 3 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of John Burke
[Q & A] Nexus 5 - I've got a Nexus 5, if you've got questions, fire away!
Feel free to post them here & I'll try to answer any questions you've got about the Nexus 5 & KitKat themselves ... but not about Koodos'...
  • 6 me toos
  • 17 replies
  • Question
  • Answered
  • Archived
Photo of Barb Phinney
Why offer $5 credit for automatic prepaid top up? Why warn me answering my question at 611 may cost me $5?
So I get a text from Koodo offering me $5 for topping up my prepaid account. As near as I can figure, I have to call 611, but they say ge...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Roger Vienneau
Calling canada from Cuba
Anybody tried to make a call from Cuba to Canada on koodo phone (having the required add ons)
  • 1 me too
  • 14 replies
  • Question
  • Answered
Photo of Nicolas
Plan Add-On. Confused?!
Hi Everybody, I had a question with regards to my pay for data tariff as I am a on a CANADA-WIDE TALK & TEXT PLAN. When I go into my ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Chad Burr
For those of you who want to turn off Voicemail
While it's not possible to turn off Voicemail completely it is possible to prevent the system from accepting Voicemails. Here is how. ...
  • 6 me toos
  • 6 replies
  • Idea
  • Not Planned
  • Archived
Photo of Daniel Parkinson
Downloadable Invoice for Prepaid
I need to submit invoices to my employer to claim a portion of my prepaid phone charges as expenses. Can't seem to find anything on th...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Michael Russell
Koodo Wi-Fi Calling
Many of us get not so good reception at home. Any chance that Koodo may offer Wi-Fi calling feature with UMA enabled phones. T-Mobile in ...
  • 9 me toos
  • 3 replies
  • Idea
  • Under Consideration
  • Archived
Photo of Claudelle Calfat
Can I make long distance calls without adding the LD saver?
Can I make long distance calls without adding LD saver, and if yes, how much does that cost per min? Particularly for calling Africa.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Assan Kurd
I got an idea Never Totally trust your koodo customer service or mall locations staff
Oh well I dont know where to start... Koodo Mall staff and over the phone customer service staff lied to me over 12 times and said sorry ...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Sumaya K.
KOODO NEWS: iPhone 6 & 6 Plus are here!
iPhone 6 and iPhone 6 Plus are now available at Koodo! You can find your local store here: http://koo.do/locator123
  • 6 me toos
  • 37 replies
  • Question
  • Answered
Photo of John Burke
Koodo should have Live chat support
I realize it's not something that will be super easy to implement but it would work like this: When a User logs into the Community the...
  • 166 me toos
  • 20 replies
  • Idea
  • Under Consideration
Photo of MartineB
How do I move my number to Koodo Mobile?
How do I move my number to Koodo Mobile?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Ed Anderson
Protection Plan
Will Koodo ever come out with a protection plan like Telus has? Incase people lose their phones or they are damaged etc? I know Rogers ha...
  • 2 me toos
  • 4 replies
  • Idea
  • Implemented
Photo of TP
Why are there no usage totals in the new bill format?
Can I request a return to the old bill format, which included sum totals for local airtime, long distance, texts sent, texts received an...
  • 7 me toos
  • 7 replies
  • Question
  • Answered
Photo of Paul Deschamps
Phone Model #s
The Koodo Web store should list the model # of each phone that's carried. Many ppl want to know the model # of the devices they are looki...
  • 8 me toos
  • 4 replies
  • Idea
  • Implemented
Photo of Meagan Pollard
Samsung Galaxy S3 "Not Registered on Network"
When I try to make a phone call an error message pops up saying "Not Registered on Network". When I go into my settings and check the ...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Adrienne Simmons
What is my account number?
What is my account number, Where do i find it on my bill? i want to set up on line banking ?
  • 4 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Sumaya K.
KOODO NEWS: iPhone 6 is coming!
iPhone 6 coming soon to Koodo on September 19! http://koo.do/1qGsmhs
  • 9 me toos
  • 29 replies
  • Question
  • Answered
  • Archived