Conversations

Conversations 1 - 20 of 2972
Photo of Max
Another bad day with Koodo for me , bad service on all points, April 26th Zero services available
Another bad day with Koodo for me , bad service on all points, completely Zero services available for most of the day today 26th of April...
  • 1 me too
  • 3 replies
  • Question
Photo of Kathryn H
Looking for a Samsung J7 pro at a Koodo retailer. - Preferably closer to Lanaudière, QC (Joliette and beyond)
I currently have a Samsung Galaxy Prime and it's outdated, it won't hold battery life and there's barely any device storage because of th...
  • 1 me too
  • 10 replies
  • Question
Photo of Erik
offer to receive $200 bill credit with purchase of a new phone disappeared
I received a "star" notification when I logged into Koodo Mobile's self-serve site last week. It told me I would get up to $200 back as c...
  • 2 me toos
  • 7 replies
  • Question
Photo of Rose Alonzo
Can I keep my plan when upgrade my phone
  • 1 me too
  • 2 replies
  • Question
Photo of abigail
All of a sudden, why can I not text or call and my Koodo bars at the top of my phone are very light unlike normal?
When I tried to text today (green text) it said not delivered, then when I went to use the phone, it said “call failed” . I cannot send o...
  • 1 me too
  • 2 replies
  • Question
Photo of Marlene Knight
What # do I call in order to cancel
Want to cancell koodo.
  • 1 me too
  • 2 replies
  • Question
Photo of Jenni82
When will wifi calling be available?
  • 3 me toos
  • 5 replies
  • Question
Photo of Sophie Carver
7pm evening and weekends
My Koodo plan is 7pm evening and weekends. After 7pm, when does the free calling stop? Also, does that mean I only have free callin...
  • 1 me too
  • 1 reply
  • Question
Photo of Lacey Burt
Add a line
  • 1 me too
  • 3 replies
  • Question
Photo of Ruby Matilda Martin
I bought a new cell phone 5 months and it stopped working. What do I do?
It's an LG cell and I just paid on my bill couple days ago. The cell  went while using it and it melted my cell case. I tried to power it...
  • 1 me too
  • 4 replies
  • Question
Photo of megan
Confused about first bill
So I knew I'd be getting 1 month + prorated amount for the time I've had my phone but that isn't my question. I have 3 tab charges for ...
  • 1 me too
  • 2 replies
  • Question
Photo of TheQuietBrunette .
Unable to make phone calls or send text messages
Today the issue started with my phone where I am sending texts but no one is receiving them and I am not receiving anyone else's texts. P...
  • 4 me toos
  • 1 reply
  • Question
  • Answered
Photo of Isaac
Not registered on network
Just recieved a certified pre owned a5 ordered online. With the sim card provided I can't send texts and dialling out says "not registere...
  • 1 me too
  • 2 replies
  • Question
Photo of Judy Brooks
I can't seem to figure out which data plan I have.
Koodo Self Serve website says 500 minutes + 500 MB,  but my phone says data is 5 GB.  I'm only at 424 MB so far this month, but I receive...
  • 1 me too
  • 4 replies
  • Question
Photo of Raphi Stein
Phone saying "Not registered on network"
My phone is unable to make any outgoing calls or receive calls.  Nothing was changed on my phone. This all just happened at some unknown ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Luke Bedard
My LTE isn’t working
My LTE won’t work but my 3G does
  • 1 me too
  • 3 replies
  • Question
Photo of Melissa Gibson
Why isnt my phone working
My phone isnt working and i had just called you guys the other day . i cant make phone calls nor message . i am getting very irritated no...
  • 7 me toos
  • 12 replies
  • Question
  • Answered
  • Archived
Photo of Ashley Marshall
Wont let me call says emergency calls only
Why cant i call? Everything is activated
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Beth sobieszczyk
"Additional Offer Discount"
I would like order a phone with you. I'm confused about what is included in the "additional offer discount" 
  • 1 me too
  • 2 replies
  • Question
Photo of Tami Neil
I'm locked out of my account
How do I get back into my account
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived