Conversations

Conversations 1 - 20 of 3245
Photo of candace
Is my order coming or not
Hello I placed an order last Friday. To switch from a pre paid plan to a tab monthly plan. I picked a phone and got a confirmation email ...
  • 1 me too
  • 3 replies
  • Question
Photo of Ryan Galt
"international text messages sent and received anywhere in Canada"
When the Nitty Gritty says "international text messages sent and received anywhere in Canada" does that mean international text messages ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Roamer
What happened to roaming plans other than Easy Roam?
Are the text and talk roaming plans for the US still available, to is the only one now the Easyroam plan?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Shawn Miller
New phone, no account number
HI, I just received my phone after signing up with Koodo. There is only a packing list in the box but the self serve is asking for an ac...
  • 4 me toos
  • 3 replies
  • Question
Photo of J Desaumarez
Returning to Koodo from PM?
I had switched to PM a month ago for the $40/4.5G plan because on Koodo I only had the $35/1G. Now I have received the $40/4G offer to ...
  • 1 me too
  • 3 replies
  • Question
Photo of Albion Fung
Unable to receive calls or text, but outgoing works
I can, however, receive and send iMessage; Visual Voice mail also not working right now.   I'd like to avoid update or restore. Number ha...
  • 1 me too
  • 1 reply
  • Question
Photo of Namsuk Seok
Moblie service fee
I cancelled koodo last month. But you charged me about mobile service. I want to know what is it for?
  • 1 me too
  • 3 replies
  • Question
Photo of J J
referral discount not reflecting in the bill
So I received my first bill after signing up with my friend's referral link. He got the referral discount on his bill already but nothing...
  • 1 me too
  • 2 replies
  • Question
Photo of Nelson Bezanson
Tablet plan as internet at the cottage?
 Im so happy to see tablet plans finally. I have a cottage with no internet access available, is there a way to use the tablet plan as in...
  • 1 me too
  • 3 replies
  • Question
Photo of Ashley
Device Replacement/Repair
I have a Samsung Galaxy S8, the screen has burn-in and its starting to annoy me; I pay for extended coverage and I want to bring it in st...
  • 1 me too
  • 2 replies
  • Question
Photo of Courtney B
Complaint
Went to the local kiosk with my disabled mom to update her plan as she was paying a ridiculously high amount and to possibly upgrade her ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Mark Ferreira
Suspend services with Koodo from abroad. How can I achieve this ?
I am currently abroad and would like to suspend my services with Koodo during this time.  I can reactivate my services when I return.  Ho...
  • 1 me too
  • 3 replies
  • Question
Photo of jLang
A problem sending the command
I am now getting the PowerPoint app message, 'A problem sending this command'. This has only just started. I'm running IO...
  • 1 me too
  • 5 replies
  • Question
Photo of Sue J Tait
how to blacklist my phone
How do I blacklist my phone?  It was stolen recently,  I reported it lost stolen on my account, but how do I actually have it blacklisted?
  • 1 me too
  • 4 replies
  • Question
Photo of mona
Any way to return a purchased add on booster and get money back? help!!!
Any way to return a purchased add on booster? I have 600 unused minutes and want to upgrade to a prepaid base plan with unlimited calling...
  • 1 me too
  • 2 replies
  • Question
Photo of Tim Nolan
It says that I used up 1,780Mb of data on July 14th.....how is this possible??
It says that I used up 1,780Mb of data on July 14th.....how is this possible?? I ocassionally check a web site, don't watch tv or movies ...
  • 1 me too
  • 5 replies
  • Question
Photo of Amelianna Von-Teese Ross
Traveling to China for 12 days
I am traveling along the east coast of China starting in Beijing ending in Shanghai. I am planning on using Skype/What's App to message m...
  • 1 me too
  • 2 replies
  • Question
Photo of Patricia Barbiero
do i get charged data usage for playing games already downloaded to my iphone?
I downloaded some games on my iphone so my kids could play them but now am wondering if their play time on downloaded games counts as dat...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Georges S
S9/S9+ mobile data shortcut missing?
It seems the Mobile Data shortcut is missing from the quick settings panel. Apparently, some carriers disable the shortcut. Why? I am ve...
  • 1 me too
  • 4 replies
  • Question
Photo of Jerrrrrrr
Bug on Self Serve Website - Page Not Found
login into koodomobile.com Select View My Bill Beside "Pre-authorized debit payments"  click on Manage. You get Page Not found I...
  • 1 me too
  • 6 replies
  • Question