Conversations

Conversations 1 - 20 of 70
Photo of Paulette Upshall
Deactivating Account
Want to deactivate account online!
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Darren Wood
Why does Koodo not ever offer long time and good standing customers deals on new phones?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of lilybrown
How can I download games on google play store without this app in my phone?
After rooted, I cannot log in gg play store and cannot download some apps. Is there any suggestion? I don't want to download ramdomly on ...
  • 1 me too
  • 6 replies
  • Question
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  • Archived
Photo of Dustin Germain
I have a prepaid phone number. how do i port it over to a monthly new account?
i have a prepaid account with koodo where i pay 15 $ a month. I bought a monthly sim card and have a monthly plan with a new number. how ...
  • 1 me too
  • 2 replies
  • Question
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  • Archived
Photo of Luc Gauthier
itinérance
est ce que je peux m abonner a un " a coté" pour 3 jours   itinerance usa  même si je n ai pas internet sur mon telephone
  • 1 me too
  • 1 reply
  • Question
Photo of Dany Bourgeois
J'ai été fraudé par messagerie texte quoi faire ?Mon téléphone est infecté
Fraude
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ricky
Shock Free Data not pausing
I recently signed my kids up on shock free data plans, the same plans that my wife and I have.  I received the first bill this month, and...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Ian Brouwer
Koodo network
Hi, what network does koodo use? Where can I find this in the terms? Thanks.
  • 1 me too
  • 2 replies
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  • Archived
Photo of Cyneta Northey
ordering online cant get into town
i have no way of getting into town to a koodo store can I do it all online? Id be new to koodo Im just not sure how it all works when you...
  • 1 me too
  • 3 replies
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Photo of olivia Hazleton
The international add on is not showing in my self serve
Android phone
  • 2 me toos
  • 4 replies
  • Question
  • Doesn't Need an Answer
  • Archived
Photo of Kayla Forbes
how to update my credit card info?
I need to update my credit card information and the email address is different than the original one that was used when I registed the ph...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Maggie Lynne Payne
Hey just wondering if it acctully takes ten days for a replay when applying for Phone to comfirm if you have been excepted. or not
  • 1 me too
  • 6 replies
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Photo of Chris
I've been on the phone waiting for customer service to pick up: 58 mins & 04 secs and counting ...
Hey Koodo,  I'm a pretty good customer but when I'm waiting for customer service to pick up for 59 mins and 20 sec and still counting, I...
  • 3 me toos
  • 13 replies
  • Question
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Photo of Dan Moskal
Samsung S5 neo trade in value
I am wondering what the trade in value is for a Samsung Galaxy s5 neo.. it's in very good condition I'm just looking for a rough estimate.
  • 1 me too
  • 2 replies
  • Question
Photo of Barbara Rikley
billed for call from one number to same number
April 8 13:08 Charged for 29 minute call from home number to same number. How is that possible.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Julia Kerwin
Can a limited time rebate offer be used to lower large tab?
I have a limited time offer from Koodo to apply to a new phone. However, how does it work for the tab? Does it lower the monthly tab from...
  • 1 me too
  • 4 replies
  • Question
Photo of Deb Westerik
I am trying to update my credit card info.
I am trying to update my credit card info. as I got a polite reminder from you that it was expiring in October and I have tried about 10 ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Karen Campbell
how long does it normally take to hear back from Level 2 support?
I am having problems getting service on my LG G3.  Spoke to support earlier and it was escalated to Level 2 support.  Does anyone know ho...
  • 1 me too
  • 2 replies
  • Question
Photo of Manuela Costantino
International calls
Hi, I've got a plan with 1000min of international calls free. When I did the contract no one told me that no all the countries all includ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Dan Boudria
home phone
got the home phone last week.  However, when someone calls us, the phone does not ring and the email does not pick up.  the caller just h...
  • 1 me too
  • 3 replies
  • Question
  • Answered