Conversations

Conversations 1 - 20 of 72
Photo of aden
shipping usually?
I bought a phone 5 days ago, and it still hasn't shipped. The website says i should have my phone 3-5 business days, but in reality, how ...
  • 1 me too
  • 5 replies
  • Question
Photo of Alain Doucet
référer par un ami
Bonjour, j'ai été référer par un ami , mais c'est sur mon autre adresse courriel . J'ai utilisé mon adresse pour créer mon compte de libr...
  • 1 me too
  • 2 replies
  • Question
Photo of Paulette Upshall
Deactivating Account
Want to deactivate account online!
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Darren Wood
Why does Koodo not ever offer long time and good standing customers deals on new phones?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of lilybrown
How can I download games on google play store without this app in my phone?
After rooted, I cannot log in gg play store and cannot download some apps. Is there any suggestion? I don't want to download ramdomly on ...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Dustin Germain
I have a prepaid phone number. how do i port it over to a monthly new account?
i have a prepaid account with koodo where i pay 15 $ a month. I bought a monthly sim card and have a monthly plan with a new number. how ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Luc Gauthier
itinérance
est ce que je peux m abonner a un " a coté" pour 3 jours   itinerance usa  même si je n ai pas internet sur mon telephone
  • 1 me too
  • 1 reply
  • Question
Photo of Dany Bourgeois
J'ai été fraudé par messagerie texte quoi faire ?Mon téléphone est infecté
Fraude
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ricky
Shock Free Data not pausing
I recently signed my kids up on shock free data plans, the same plans that my wife and I have.  I received the first bill this month, and...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Ian Brouwer
Koodo network
Hi, what network does koodo use? Where can I find this in the terms? Thanks.
  • 1 me too
  • 2 replies
  • Question
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  • Archived
Photo of Cyneta Northey
ordering online cant get into town
i have no way of getting into town to a koodo store can I do it all online? Id be new to koodo Im just not sure how it all works when you...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of olivia Hazleton
The international add on is not showing in my self serve
Android phone
  • 2 me toos
  • 4 replies
  • Question
  • Doesn't Need an Answer
  • Archived
Photo of Kayla Forbes
how to update my credit card info?
I need to update my credit card information and the email address is different than the original one that was used when I registed the ph...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Maggie Lynne Payne
Hey just wondering if it acctully takes ten days for a replay when applying for Phone to comfirm if you have been excepted. or not
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Chris
I've been on the phone waiting for customer service to pick up: 58 mins & 04 secs and counting ...
Hey Koodo,  I'm a pretty good customer but when I'm waiting for customer service to pick up for 59 mins and 20 sec and still counting, I...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
  • Archived
Photo of Dan Moskal
Samsung S5 neo trade in value
I am wondering what the trade in value is for a Samsung Galaxy s5 neo.. it's in very good condition I'm just looking for a rough estimate.
  • 1 me too
  • 2 replies
  • Question
Photo of Barbara Rikley
billed for call from one number to same number
April 8 13:08 Charged for 29 minute call from home number to same number. How is that possible.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Julia Kerwin
Can a limited time rebate offer be used to lower large tab?
I have a limited time offer from Koodo to apply to a new phone. However, how does it work for the tab? Does it lower the monthly tab from...
  • 1 me too
  • 4 replies
  • Question
Photo of Deb Westerik
I am trying to update my credit card info.
I am trying to update my credit card info. as I got a polite reminder from you that it was expiring in October and I have tried about 10 ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Karen Campbell
how long does it normally take to hear back from Level 2 support?
I am having problems getting service on my LG G3.  Spoke to support earlier and it was escalated to Level 2 support.  Does anyone know ho...
  • 1 me too
  • 2 replies
  • Question