Conversations

Photo of Ymir1220
transferring an account to koodo that is on seasonal hold on fido
Hi. My father is with Fido right now, we put his account on seasonal hold because he went on a vacation for a month. now he's back, he wa...
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Photo of Phil Marlin
I need to unlock my iPhone 6 to work with Koodo.
Supposed to do it through self serv but that doesn't work and says I need to call the 800 number again to do it from a different phone. I...
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Photo of Justin Thomas
Why did the price go up so much the day I had money to buy it...
I have been looking at your phones as I was going to purchase one today, until I went on and saw that the price of the phone I wanted(the...
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  • 5 replies
  • Question
Photo of Mark W
Billed for something before I ever signed up to Koodo?
I started my Koodo account on April 6, 2018. It is supposed to be roughly $60/month for my plan. Prior to April 6, I resided in Korea. ...
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  • 7 replies
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Photo of andrea brandao
facture
La facture du mois de Janvier n'est pas correct.  Comment contacter Koodo pour regler?
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  • 3 replies
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Photo of Korey John Krog
changing phone number with both accounts being koodo
hi, i recently recieved my new phone under a new name and i would like to know if i can take my old koodo number from my previous account...
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Photo of Lacey Burt
Add a line
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Photo of Alice John
help with phone not showing prepaid pin and $20 free activation amount???
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Photo of TJ Smith
Changes with KOODO PROTECTION !!!
Anyone can confirm the changes on Koodo Extra Warranty service??? My "inside person" just texted me that from now on we can get "some of...
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  • 5 replies
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Photo of Dandili
prepaid data outside of region
I have a prepaid plan that allows calls and texts only within the Quebec province. This may be a silly question, but will data still work...
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Photo of Victoria Lambakakhar
Registration is not finished
I can’ finish my registration in a self service system as it says: Looks like this account has already been linked to another email addre...
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Photo of Gilles Ledoux
Koodo customer service.
My wife and I have been with Koodo since day one, we used to love the service and all the plans with lots of free bonuses that other comp...
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Photo of Kiki Mary
Does the sim card come with the iphone 6 on the $50 plan, and where can i add the extra 4G of data for $5
Looking to add data and worried about sim card
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Photo of Kian Nazerally
mexico calling
How can I buy 60 minutes to call from Canada to Mexico? If someone calls me from Mexico does it charge me long distance and how much per...
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  • 4 replies
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Photo of Haolin Tong
Switching from Public Mobile
I've received a text from Public mobile to switch to Koodo. I tried several times time to do the switch but every time I press checkout i...
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  • 3 replies
  • Question
Photo of Marcelle Dupuis
Change plan only showing large tab options - not showing medium/small tab plans
I'm trying to change my plan. I have a medium tab right now. On koodo's site I should be able to get $49 / 6gb plan. However it is only s...
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  • Archived