Conversations

Photo of Addison Da'Bear White
How do I get the $70 10 GB plan?
How can I get this deal https://mobilesyrup.com/2018/05/11/ko...
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Photo of Addison Da'Bear White
Shipping
I placed an order for a phone on line this past Saturday.  Got my order confirmation email right away.  I assumed I would have got a ship...
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  • 6 replies
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Photo of Allan
Free sim card when upgrading phone?
When i go to buy a new phone it says Koodo Tricut Sim: $0. Does this mean I don't get a new sim card with the phone or that I just get on...
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Photo of Addison Da'Bear White
Moto Mods
Anyone know where in Canada we can buy mods for the Moto Z line of phones...I want to check them out for my Moto Z Play
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Photo of Ivan  Shtark
How can I change my phone number to another province?
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  • 5 replies
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Photo of Jennie Pirch
Just paid off bill, why wont my phone work?
Just paid off my bill in full and my phone was supposed to be reconnected immediately... Power cycled phone and still not working.
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Photo of Stacy Colford
Not a good way to do business !!
Just had my phone totally disconnected from the network today, for a late payment, of which I did not even get a notice for either by ema...
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Photo of Amber Kessler
I try to call and it said I am not activated on the network what is going on
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  • 5 replies
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Photo of Gerry Balechowsky
charged for over data
Hi ... I got charged $10 for being 20mb over on my bill last month and the add said that when you get to your limit they stop your data s...
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  • 6 replies
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Photo of WalterWhite
Koodo is in Violation of the Wireless Code
I ordered a new phone (add a new line) from Koodo's website about a month ago. I just realized that I did not receive a copy of my contra...
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  • 4 replies
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Photo of Karl Stepnazzi
My Unlimited Weekend Minutes are Eating into My AnyTime Minutes.. :/
My plan has 500 Canada-Wide Minutes + Unlimited Calling Weeknights (starting at 5pm) and Weekends starting at 5pm Friday until 8am Monday...
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  • 3 replies
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Photo of Tomor Sodnompil
Crazy high bill?
My airtime usage went over the limit and reached $50 so right then and there I changed to a plan that has unlimited minutes. The email I ...
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Photo of Kwozimodo Kwoi
I'v Unlimited SMS, why am I being charge $5 for additional data & SMS?
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Photo of Addison Da'Bear White
Online accessories
I have a hard time buying accessories locally at my Koodo Shop. Often referred online to eBay or Amazon. Can Koodo look offering access...
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Photo of Brian Hicks
Your website time to process is the worst online
I am getting very frustrated with the amount of time it takes to load and process transactions on your website. The worst site I have eve...
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Photo of Robert Nguyen
When will the Google Pixel XL 128 GB come back in stock?
I keep checking back when Koodo will have them in stock so I can pre-order it. Did Koodo even have any in stock to begin with?
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Photo of Cogworth
I got a txt message offer. Can I use it for an online only phone?
So i got one of them text message offers. Saying it would wave my tab and give me a $75 credit to a new phone. Only thing is. I want the ...
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Photo of Michelle Giroux
Keep my current plan while upgrading phones
Hello, I am looking to upgrade my phone but I want to keep my current plan. Can I do so? Because I do not see my plan as an option wheh l...
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Photo of Lilian Motta
I would like to unlock my phone.
how can I do that? it's a Samsung S3 and it is paid already
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