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Photo of Andrew
Multiple prepaid MasterCard giftcard use towards phone bill
Would i be able to use multiple MasterCard prepaid giftcards towards my current Koodo bill? For example my phone bill is $100, i would l...
  • 1 me too
  • 2 replies
  • Question
Photo of Owen Beers
Need a new confirmation email
So I don't think I received a confirmation email, everytime I login it says it's waiting for the account to be verified. Can I please get...
  • 1 me too
  • 4 replies
  • Question
Photo of gurkirat dhot
Data not working showing lte but not working
I have a iPhone x on 11.3.1 and date was working till yesterday I don’t know what happened now data doesn’t work it shows I have full ran...
  • 1 me too
  • 3 replies
  • Question
Photo of Bobby Long
When suspending a phone on your account
Continued plan charges having reported a phone stolen. So about 225 dollars have been charged to my card since my phone was reported stol...
  • 1 me too
  • 6 replies
  • Idea
  • Not Planned
Photo of Richard
Koodo Tab inquiry
I emailed koodo quite a while back and was told I would get a response within 24-48 hours I guess this wasn't the case because I still ha...
  • 1 me too
  • 2 replies
  • Question
Photo of Lucja
Can't set up Voice Mail
I just got an LG K4 with a Koodo plan.I was left a voice message today, and when I click it, I get the Koodo automated message telling me...
  • 1 me too
  • 1 reply
  • Question
Photo of rsujeevan
Order status
I ordered an LG G6 last week and I want to know the order status for the order number HFO20180718.
  • 1 me too
  • 2 replies
  • Question
Photo of Udayan Sen
Why isn't my Easy Roam plan woking in the US?
I am signed up for Easy roam. I have traveled to the US before and used it with no issues. This time, however, calls and texts won't go t...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jerrrrrrr
Bug on Self Serve Website - Page Not Found
login into koodomobile.com Select View My Bill Beside "Pre-authorized debit payments"  click on Manage. You get Page Not found I...
  • 1 me too
  • 6 replies
  • Question
Photo of Adel A
Moving your number to koodo
Hi. I moved to BC from Alberta and got a new bc phone number. Now I want to cancel my Alberta phone but retain the number on my BC plan (...
  • 1 me too
  • 3 replies
  • Question
Photo of paperbeagle
Tab changes?
Ok so i know the koodo site is down for maintenance. But i travel so today i have access to internet. The last 5 days no cellular service...
  • 1 me too
  • 4 replies
  • Question
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 9 me toos
  • 49 replies
  • Question
  • Answered
Photo of Philip Setter
Failed Data Format Validation
Hey guys, I'm just trying to port in my old number via self serve and everytime I answer all the questions such as account info and pi...
  • 3 me toos
  • 3 replies
  • Question
Photo of Michelle Minshall
Purchasing an Online Only Phone
What happens with my current phone if I purchase a new phone online? Am I still able to use my current phone without any issues? Once the...
  • 1 me too
  • 2 replies
  • Question
Photo of Brie
Why do you have to get a Tab Large Plan (79$+) to pay the 21$/mo for a phone?
I just want to keep my current plan and pay the 21$ a month so I can get rid of the crap phone I have now. (like I did when I got the pho...
  • 2 me toos
  • 5 replies
  • Question