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Prepaid

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Photo of Ngoc Le
Charge money unknowing
I don't know why my credit card has been charged although I changed my credit card number. Could you explain to me why?
  • 1 me too
  • 1 reply
  • Question
Photo of cosimo Modafferi
Lelia Modafferi
Find my e bill
  • 1 me too
  • 1 reply
  • Question
Photo of hoijoo
current balance
i did top-up system 2months ago , but i don't know how to use this so i check the top-up system and i applied amount about my cellphone p...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Emily Parker
Unregistered Sim????
I just paid and registered my new koodo sim card, completed self serve registration and put the new sim in my phone. It says unregistered...
  • 1 me too
  • 4 replies
  • Question
Photo of Bryon Burke
Would like to get the blackberry phone
  • 1 me too
  • 1 reply
  • Question
Photo of Ainhoa Lopez
Problem with my prepaid account
hello! i have almost 30$ in my prepaid account but I can ́t make any call and I can not receive any call either. What ́s the problem? my ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jen N Victoria
Can you pay for a new sim card on prepaid account with the balance on my account
Just wondering if the balance on my prepayed account can cover the cost of a new sim Or Can i use my huabands old koodo sim
  • 1 me too
  • 2 replies
  • Question
Photo of Alexandre Théroux
J'ai acheté un bon de réapprovisionement pour mon forfait. J'essaye de l'utiliser, et on me dit qu'il a déja été utilisé...
J'ai acheté un bon e réapprovisionement pour mon forfait. J'essaye de l'utiliser, et on me dit qu'il a déja été utilisé... Sauf que je vi...
  • 1 me too
  • 2 replies
  • Question
Photo of Thomas Abraham C
Activated my number online 365-XXX-XXXX. still not able to access my services
Activated my number online 365-XXX-XXXX. still not able to access my services. rebooted thrice
  • 1 me too
  • 5 replies
  • Question
Photo of Ashley
Online Booster Purchase Not Processing Through Online Account
I currently have a Galaxy S5. I have been with Koodo since March 2018 and setup automatic credit card payments for my Base prepaid plan f...
  • 1 me too
  • 3 replies
  • Question
Photo of Mindy Sjogren
Data isn't working after I replaced my SIM card
I have a pre-paid SIM which I add boosters to for talk time and data. I went to Japan for 2 months, had a Japan SIM while I was there and...
  • 1 me too
  • 2 replies
  • Question
Photo of William Timmons
i need to talk to an agent
i was trying to top up my phone with a different card ,i ordered something but my phone doesn,t work,the order no is,hfo19781790 i need m...
  • 1 me too
  • 3 replies
  • Question
Photo of Farrell Clark
iPhone won’t connect to US network
iPhone 5s on prepaid Koodo, I have bought the US roaming add ons. We are now in Florida and my phone continues to say ‘no service.’ I h...
  • 1 me too
  • 2 replies
  • Question
Photo of Sunshinee
Trouble Activating Prepaid Phone
Out of frustration, I've now come to posting on here.I've tried multiple times throughout the day to activate a prepaid phone with a newl...
  • 1 me too
  • 3 replies
  • Question
Photo of kerrycase71@gmail.com
Collect Phone calks
How to accept collect calll
  • 1 me too
  • 2 replies
  • Question