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Photo of Ruby Nigel Annie Shelton
Unlocking phone
I have a Samsung Galaxy S6 from Rogers. Last year, I paid to have it unlocked so I can transfer to Koodoo. I am now abroad and unable to...
  • 1 me too
  • 0 replies
  • Question
Photo of MoFromTo2018
Sudden Tower/Signal Deficiency At Home
There has been a sudden tower deficiency when it comes to cell signals. I used to get three bars of LTE for the most part at my home, and...
  • 1 me too
  • 5 replies
  • Question
Photo of wendy
Does Koodo have home internet
  • 1 me too
  • 2 replies
  • Question
Photo of Emily Parker
Unregistered Sim????
I just paid and registered my new koodo sim card, completed self serve registration and put the new sim in my phone. It says unregistered...
  • 1 me too
  • 4 replies
  • Question
Photo of Cheryl
New phone won’t connect to network with pre existing number
My new phoneiphone 6 and new plan, old number won’t access cellular. No messages or calls.
  • 1 me too
  • 2 replies
  • Question
Photo of Fahad Manzur
Koodo Suspended my Account and they aren't willing to tell me the REASON!!!
I've been with Koodo for 8 days and honestly, it's the biggest mistake I've made by choosing them as my service provider.   They've susp...
  • 1 me too
  • 7 replies
  • Question
Photo of TJ Smith
new DATA ONLY plan good but not GREAT
As of today Koodo launched a DATA focus plan at $30/month. While it's a nice move on the right direction there's still room for much imp...
  • 2 me toos
  • 4 replies
  • Praise
Photo of J Doyle
8.0 and apps
Apps not disableing on 8.0 Now have 2 amazon apps I can't hide with out phone crashing apps are amazon and amazon shopping  I am able to...
  • 1 me too
  • 7 replies
  • Question
Photo of Nathan LaPlante
Check Order Status Please (I know it takes 7-10 days)
check order status please for Order No. HFO19821025  I know it can take up to 7-10 days just go crazy not being able to check the status ...
  • 1 me too
  • 5 replies
  • Question
Photo of Aprilt
When will Wi-Fi calling be extended to other devices?
Just wondering if anyone has heard when wi-fi calling will be available on the LG G6. I updated my phone to 8.0 and noticed I can now tur...
  • 1 me too
  • 4 replies
  • Question
Photo of Bob Dillon
live chat on line
I have been given instructions as to how to reset my phone with a new SIM card in another country. The phone doesn't respond the way it s...
  • 1 me too
  • 3 replies
  • Question
Photo of Jeanine Floyd
Cross-border roaming
Just got a msg that my son's phone is roaming on a US network. (He's on the QC side of the Can/US border.) The msg tells me (the authoris...
  • 2 me toos
  • 4 replies
  • Question
Photo of Kristy Wong
My phone number suddenly changed
I was texting my boyfriend, everything was fine, and then after the next text I send he asks "who's this?". I found out that my phone num...
  • 1 me too
  • 4 replies
  • Question
Photo of Karen Wightman
Freeing up space on sd card
LG Stylo plus 3
  • 1 me too
  • 4 replies
  • Question
Photo of Jamie
My texts sometimes randomly get stuck 'sending'.
Texts can be going through fine, but then a series of mine -- like two or three -- get stuck.  Yet while they are stuck 'sending',  I sti...
  • 1 me too
  • 3 replies
  • Question