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Photo of Christopher Lai
Unable to use my iPad as Hotspot on Tablet Plan
I just transferred my Fido Tablet plans to my Koodo account. Everything went great except now I don't have the Hotspot option anymore. I ...
  • 1 me too
  • 1 reply
  • Question
Photo of Andrew
Multiple prepaid MasterCard giftcard use towards phone bill
Would i be able to use multiple MasterCard prepaid giftcards towards my current Koodo bill? For example my phone bill is $100, i would l...
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  • 2 replies
  • Question
Photo of Tong Du
Any koodo employees, Can you guys cancel my order#HFO20213830 asap? Going to buy it in store instead.
It's a Saturday and if any koodo employee Can cancel my order asap that would be great? My order number is #HFO20213830.
  • 1 me too
  • 1 reply
  • Question
Photo of Mandy O'Blenis
Order No. HFO20220953
It's been about 4 business days since I placed my order, with no second email. Because my credit history kind of sucks, I was only allowe...
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  • 2 replies
  • Question
  • Answered
Photo of gurkirat dhot
Data not working showing lte but not working
I have a iPhone x on 11.3.1 and date was working till yesterday I don’t know what happened now data doesn’t work it shows I have full ran...
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  • 3 replies
  • Question
Photo of Oliver
Buying phone abroard - network frequency compatabiliy
Hi, I'm looking to buy one of two phones from abroad; either the THL Knight 2 or the Homtom S9 Plus. However I'm aware there might be som...
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  • 1 reply
  • Question
Photo of em
Employee complaint
In the mall I work in there is a Koodo kiosk next to my shop, there is a girl that works there, the only girl there, and she is always AL...
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  • 2 replies
  • Question
Photo of candace
Is my order coming or not
Hello I placed an order last Friday. To switch from a pre paid plan to a tab monthly plan. I picked a phone and got a confirmation email ...
  • 1 me too
  • 3 replies
  • Question
Photo of Taylor Clark
7UT1, 7UT2, 7UT3 when trying to call out
says 7UT and then 1,2 or 3 when trying to call. Have restarted my phone and been a customer for years. Still have an amount owing but put...
  • 1 me too
  • 3 replies
  • Question
Photo of Ashley
Device Replacement/Repair
I have a Samsung Galaxy S8, the screen has burn-in and its starting to annoy me; I pay for extended coverage and I want to bring it in st...
  • 1 me too
  • 2 replies
  • Question
Photo of Lucja
Can't set up Voice Mail
I just got an LG K4 with a Koodo plan.I was left a voice message today, and when I click it, I get the Koodo automated message telling me...
  • 1 me too
  • 1 reply
  • Question
Photo of Courtney B
Complaint
Went to the local kiosk with my disabled mom to update her plan as she was paying a ridiculously high amount and to possibly upgrade her ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Amelianna Von-Teese Ross
Traveling to China for 12 days
I am traveling along the east coast of China starting in Beijing ending in Shanghai. I am planning on using Skype/What's App to message m...
  • 1 me too
  • 2 replies
  • Question
Photo of Ben Lewis
SMS forwarding or auto-reply
So, since call forwarding is possible it seems like it should also be possible to forward SMS or at least be able to set an auto-reply fo...
  • 1 me too
  • 4 replies
  • Idea
Photo of Jason Paul
New account, new sim, koodo phone still not working
  • 2 me toos
  • 3 replies
  • Question