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Photo of Tong Du
Any koodo employees, Can you guys cancel my order#HFO20213830 asap? Going to buy it in store instead.
It's a Saturday and if any koodo employee Can cancel my order asap that would be great? My order number is #HFO20213830.
  • 1 me too
  • 1 reply
  • Question
Photo of Dave Thompson
How do I remove data from my plan
  • 1 me too
  • 1 reply
  • Question
Photo of Mandy O'Blenis
Order No. HFO20220953
It's been about 4 business days since I placed my order, with no second email. Because my credit history kind of sucks, I was only allowe...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of gurkirat dhot
Data not working showing lte but not working
I have a iPhone x on 11.3.1 and date was working till yesterday I don’t know what happened now data doesn’t work it shows I have full ran...
  • 1 me too
  • 3 replies
  • Question
Photo of Karen Tilbe
I sent Koodo a message
  • 1 me too
  • 4 replies
  • Question
Photo of Rodney
Iphone finger reader
Why does it ask for finger reader if some one has a number pass word thanks is it best to have both on ? 
  • 1 me too
  • 3 replies
  • Question
Photo of Amber Dawn
Ordered phone from Koodo website, waiting for shipping and tracking
I just ordered a phone off of the Koodo website and have not yet received my shipment and tracking email. Can someone please advise when ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Rodney
Iphone calls
Calls take a while then drop is this normal thanks ? if not mine is doing it and people who answer are been annoyed from this: 
  • 1 me too
  • 5 replies
  • Question
Photo of Ben Hur Amboang
Certified Pre-Owned iPhone 6
If I get a new phone from Koodo (certified pre-owned iPhone 6), does it come factory unlocked already? Just wanted to take advantage of t...
  • 1 me too
  • 2 replies
  • Question
Photo of Roblyn
Email promo not sending to proper link - want to upgrade pay as you go to monthly
Received an email promo (currently pay as you go) to switch to monthly at @25/mth for unlimited talk and text.  When I click on the link ...
  • 1 me too
  • 4 replies
  • Question
Photo of Megan Hynes
Order Status
Can a rep please check the status of my order? Order # HFO20135300.
  • 1 me too
  • 2 replies
  • Question
Photo of CamrynMiddleton
What can I do to fix an unsuccessful file?
I'm browsing and saving working information in the form of pdf on my iphone. But today I found that one of my .pdf documents was not prop...
  • 1 me too
  • 4 replies
  • Question
Photo of Albion Fung
Unable to receive calls or text, but outgoing works
I can, however, receive and send iMessage; Visual Voice mail also not working right now.   I'd like to avoid update or restore. Number ha...
  • 1 me too
  • 1 reply
  • Question
Photo of Taylor Clark
7UT1, 7UT2, 7UT3 when trying to call out
says 7UT and then 1,2 or 3 when trying to call. Have restarted my phone and been a customer for years. Still have an amount owing but put...
  • 1 me too
  • 3 replies
  • Question
Photo of Luis Chajon
Order Status,
I place an order past 8 july, the expected delivery time are 3 to 5 day, but today I didn't receive the phone. Even the shipping or track...
  • 1 me too
  • 2 replies
  • Question