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Photo of Rena Copley-ruttan
positive tab, disappeared with new phone.
I had $67. 81 sitting in my tab account and when I just went in and upgraded my phone and started a new tab it disappeared. I was told i...
  • 1 me too
  • 3 replies
  • Question
Photo of mnash0029
Word application
Hi there.  I don't know what happen with my iPhone 7 ... I have upgraded iOS to latest version, after this whenever I open the .DOC file ...
  • 1 me too
  • 4 replies
  • Question
Photo of Ngoc Le
Charge money unknowing
I don't know why my credit card has been charged although I changed my credit card number. Could you explain to me why?
  • 1 me too
  • 1 reply
  • Question
Photo of C Houston
Unhappy with MotoG3
I'm really unhappy with my MotoG3. I got it because I'm a student and I couldn't really afford anything else. But it's incredible slow an...
  • 1 me too
  • 3 replies
  • Question
Photo of ABH
confused with my billing and international calling rate add on is missing - Local/International calls Skype
Hello, I have attached two pictures. I used to have international calling rate add-on somehow seems to me now that it is missing from my ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Dustin Clatworthy Reed
help please ?
I need help my bank is charging me 45 dollars I don't make a lot of money and I don't have great credit due to making mistakes when I was...
  • 1 me too
  • 1 reply
  • Question
Photo of hoijoo
current balance
i did top-up system 2months ago , but i don't know how to use this so i check the top-up system and i applied amount about my cellphone p...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Elli Dhv
trouble returning an online purchase
I was advised by customer service to contact the webstore to return the phone I just bought through Koodo online. I have left 2 voicemai...
  • 1 me too
  • 1 reply
  • Question
Photo of Cheryl
New phone won’t connect to network with pre existing number
My new phoneiphone 6 and new plan, old number won’t access cellular. No messages or calls.
  • 1 me too
  • 2 replies
  • Question
Photo of TJ Smith
new DATA ONLY plan good but not GREAT
As of today Koodo launched a DATA focus plan at $30/month. While it's a nice move on the right direction there's still room for much imp...
  • 1 me too
  • 4 replies
  • Praise
Photo of Jeanine Floyd
Cross-border roaming
Just got a msg that my son's phone is roaming on a US network. (He's on the QC side of the Can/US border.) The msg tells me (the authoris...
  • 2 me toos
  • 4 replies
  • Question
Photo of MoFromTo2018
Did you receive Alert Ready Notification?
Did you receive it? I only recieved it on my Cable TV. I’m in Ontario.
  • 3 me toos
  • 22 replies
  • Question
  • Answered
Photo of Alexandre Théroux
J'ai acheté un bon de réapprovisionement pour mon forfait. J'essaye de l'utiliser, et on me dit qu'il a déja été utilisé...
J'ai acheté un bon e réapprovisionement pour mon forfait. J'essaye de l'utiliser, et on me dit qu'il a déja été utilisé... Sauf que je vi...
  • 1 me too
  • 2 replies
  • Question
Photo of Kristy Wong
My phone number suddenly changed
I was texting my boyfriend, everything was fine, and then after the next text I send he asks "who's this?". I found out that my phone num...
  • 1 me too
  • 4 replies
  • Question
Photo of Jenni82
When will wifi calling be available?
  • 3 me toos
  • 9 replies
  • Question