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Photo of 째리 링
Bill credit promotions
Im planning to get a new phone which is iphone 8 with bill credit promotion. I already have a tab medium iphone se. I have $45 plan with ...
  • 1 me too
  • 3 replies
  • Question
Photo of Shane
Returned phone after first tab payment
I bought an A5 on a medium tab from a store.  I got my first bill not long after, including my first tab payment.  I then returned the ph...
  • 1 me too
  • 1 reply
  • Question
Photo of Geordi Lavallie
Why does koodo charge more for applecare+ then apple does? and why do koodo employees lie about how applecare+ coverage works?
when i purchased my phone two years ago they recommended applecare+. i normally do not buy warranties, but was sold on this one because i...
  • 1 me too
  • 5 replies
  • Question
Photo of Emilie Benoit
Long distance charge on bill
There are long distance calls charged to my phone on feb 22. They are the same numbers I call all of the time. I was not out of the count...
  • 1 me too
  • 3 replies
  • Question
Photo of KDeveau
BYOD $10 for 6 months applied on 1st invoice but haven't seen another
Looking for my credit for my last 2 invoices of $10 per month and should be there for the next 3 months for a total of 6 months as promised
  • 1 me too
  • 3 replies
  • Question
Photo of newbie71
I transferred from Public Mobile. My plan was finally set up on March 4th, but my billing cycle ends on March 17th. That seems wrong.
I'm one of those people who transferred from Public Mobile.  My plan was finally set up on March 4th in store, but my billing cycle ends ...
  • 1 me too
  • 2 replies
  • Question
Photo of Alex
when will I start getting charged? if I haven't received my SIM card for plan
  • 1 me too
  • 3 replies
  • Question
Photo of robbie macgregor
refer-a-friend question
my wife forgot to sign up for refer a friend ahead of time on her account (separate from mine) is there any way to input it after the fac...
  • 1 me too
  • 1 reply
  • Question
Photo of Janet Ellison
The hst on my bill was more than normal, other charges unchanged. Last month paid 13% hst, this montb over 16%
  • 1 me too
  • 6 replies
  • Question
Photo of Marlene Reyes
color prefere
  • 1 me too
  • 2 replies
  • Praise
Photo of Zhu Yu
I think Koodo link my account to wrong email address, because I didn't receive email bill. How to fix it.
I receive a text told me that my bill is ready week ago. I didn't get any email. And I login my account online, it shows nothing, with no...
  • 1 me too
  • 2 replies
  • Question
Photo of Randy Knight
How do I redeem promo codes gomonthly
  • 2 me toos
  • 1 reply
  • Question
Photo of Allan
Easy Roam Charges
I have two charges for $10 for a call from my number to roam 99999 for 1 minute. I am currently travelling in New Zealand. Looking at m...
  • 1 me too
  • 3 replies
  • Question
Photo of Simon Lai
Massive airtime minutes charges
Hi Koodo community, I have a major problem. My plan only has 100 local minutes because I mainly use internet/data. And for some reason...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of C
Referral History - Friends Missing From List
I just signed up with Koodo recently and was referred by a friend. I received approval for the $50 bill credit from that referral the nex...
  • 1 me too
  • 2 replies
  • Question