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Photo of Mayme
I have both me and my boyfriend on my bill. Why does my tab say -$335 I think it was and my why is my boyfriends -$110?
I have me and my boyfriend on the same bill. We got our phones back in November of 2017. I have an LGG6 and he has a Samsung Galaxy J36. ...
  • 1 me too
  • 2 replies
  • Question
Photo of Faryal Diwan
I've been charged for a 10 minute outgoing call to Colorado which I didn't make. The # is 719-284-5177. Anyone else have the same issue?
I've been charged for a 10 minute outgoing call to Colorado which I didn't make and I don't know anyone there. The number is 719-284-5177...
  • 1 me too
  • 4 replies
  • Question
Photo of TJ Smith
new DATA ONLY plan good but not GREAT
As of today Koodo launched a DATA focus plan at $30/month. While it's a nice move on the right direction there's still room for much imp...
  • 2 me toos
  • 4 replies
  • Praise
Photo of Mark W
Billed for something before I ever signed up to Koodo?
I started my Koodo account on April 6, 2018. It is supposed to be roughly $60/month for my plan. Prior to April 6, I resided in Korea. ...
  • 1 me too
  • 7 replies
  • Question
Photo of Catharine Mcbride
Being charged way to much, not honoring prior plans
My billing cycle ends on the 6th of every month, i changed my rate plan on the 9th on may, due to some issues but on my previous plan i h...
  • 1 me too
  • 2 replies
  • Question
Photo of Robelle M
Billing cycle inconsistency.
My billing cycle has always run from the 11th - 11th. It has not changed since I first became a customer for Koodo. Today, I got a notifi...
  • 1 me too
  • 5 replies
  • Question
Photo of Ivan Toth
Data
Need data
  • 1 me too
  • 10 replies
  • Question
Photo of Philip Hatfield
Easy Roam / Pay-Per-Use Data
Hello! I just added Easy-Roam to my account, does this include my pay-per-use data or will that be charged relative to US roaming charges...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Parisa
Over payment due to Koodo message saying payment declined
I went to pay my Koodo bill online with my VISA (I am a monthly user) for my iPhone. I tried 4 times and it kept saying the card was decl...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of tarik laouisset
"Réserver" un forfait
Le plan a 55$ avec la grande balance m'interesse beaucoup mais malheuresement, mon forfait avec fido finit le 9 juin. Combien de temps du...
  • 1 me too
  • 1 reply
  • Question
Photo of Elaine Sellars
Need to extend overdue payment
  • 1 me too
  • 2 replies
  • Question
Photo of Manoj Kaushalya Rathnayake
explain my tab balance.. what is mean by minus?
i need to check my tab balance. it shows a minus value since last three months. doesnt seems to be changing. appreciate if anyone can hel...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Yoan Gagnon Roussel
lower discount after getting my command canceled
i ordered the galaxy a8 with a 300$ discount but it got canceled for security reasons but now that i fixed that i would like to buy it fo...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Shelley Werenka
I have had pre-auth set up on my phone for months but on self serve it shows that I still owe the money, what should I do.
Pre-Authorization
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Todd Michael Hamin
Ruining credit rating even when paid up
Why is it that koodo condones ruininging a persons credit rating through metropolitan credit adjusters even when you have paid off your a...
  • 1 me too
  • 2 replies
  • Question
  • Answered