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Photo of Spencer White
Koodo Web Support Unreachable
About 2 weeks ago I went and bought a phone through the web store and after receiving it, I decided that it wasn't for me and wanted to r...
  • 1 me too
  • 1 reply
  • Question
Photo of Richard Ducharme
Changer de forfait pour 8G
  • 1 me too
  • 1 reply
  • Question
Photo of Corey Poole
Switching From Public Mobile Waiting for SIM CARD
Iam porting over from Public mobile which is from the offer that was sent to us, but i am still waiting for my SIM card,  I did the onlin...
  • 1 me too
  • 6 replies
  • Question
Photo of Jennifer Wallace
Can I switch to cheaper plan once tab is paid off?
I have a $55 plan with 2gb right now - I need a new phone - to get the large tab I have to have a $79 plan - once I pay off the tab - I w...
  • 1 me too
  • 1 reply
  • Question
Photo of pratibha choudhary
How much my bill ?
How mach my bill?
  • 1 me too
  • 2 replies
  • Question
Photo of Raju Brar
Missing Referral
Hi.  I recently signed up two new accounts.  I activated referrals for both numbers before completing my port in process.  I received the...
  • 1 me too
  • 1 reply
  • Question
Photo of As Ma
cancelled acct ported out ; charges for not used days
hi iam new to koodo i need help understanding ported my line and that cancelled the account now got the final bill it has the tab balance...
  • 1 me too
  • 1 reply
  • Question
Photo of Jan Middleton
My phone picks up US networks when driving on Canadian side of Canada/US border.
I live in a community in Canada, bordering the US. My phone picks up US networks when I drive down the river bordering our countries. I'v...
  • 1 me too
  • 4 replies
  • Question
Photo of ChaSil
Incorrect Monthly term period
I switched over from Public Mobile to Koodo on March 13th.  The deal is $40 for monthly plan - 6GB, unlimited text, unlimited national-wi...
  • 1 me too
  • 2 replies
  • Question
Photo of MoFromTo2018
Bill Notification Via Email Doesn’t Stay Checked
I will select to have it checked via email. I come back to the same page after and it is unchecked. I have been trying this since last Su...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Nick Macleod
Is it free to text the States
I have the $70 dollar plan with unlimited calling and texting , plus 3 gbs of data and I looked at my bill and seen it cost 0 but I i wa...
  • 1 me too
  • 2 replies
  • Question
Photo of Angela Zylstra
Will I be receiving my new Galaxy S8
  • 1 me too
  • 1 reply
  • Question
Photo of joanne
Roaming charges
Hello... I have been in the US since January 1 and will be returning April 5. I use my phone for texting only which is a $5 charge per mo...
  • 1 me too
  • 8 replies
  • Question
Photo of Maurice Roye
E billing
  • 1 me too
  • 1 reply
  • Question
Photo of Karlene McGregor
Why I'm I been charge Airtime when am not over my mins?
  • 1 me too
  • 2 replies
  • Question