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Photo of Tony Wong
Wireless home phone and $30 connection fee
Just bought a Koodo home phone at pacific mall there is a special going on only $5 a month which is a great deal the ad says there is no...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Spencer White
Koodo Web Support Unreachable
About 2 weeks ago I went and bought a phone through the web store and after receiving it, I decided that it wasn't for me and wanted to r...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of srlawren
Are add-on fees pro-rated on the month you add them and/or the month you remove them?
I'm considering adding call forwarding to forward my calls to a Canadian Fongo number while travelling later this summer.  If I add forwa...
  • 1 me too
  • 1 reply
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  • Answered
Photo of Rafael
I make a payment via self service when I click to end the payment it said my payment didnt went through !? that was ODD !
I make a payment via self service,  But when I click to end the payment, it said my payment didn't went through !? that was ODD... so I w...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Yoan Gagnon Roussel
Data expired when i have 2gb
Hi, i bought the 35$ plan with 2gb and today i wanted to check my data left and i saw that at in one case i had around 700mb used out of ...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Kirsten
Why won't you honour the discount?
I ordered a phone with a plan -- there was a discount on the phone plus 3 gigs of data. I recently moved and changed my address with the ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of dimonic
Can't reactivate the phone by phone
My wife needed a phone, so we got the essential 3 months ago. Nice phone by the way. Also the wireless service is good (although the cler...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Jason
Deploying soon
I am deploying for 6 months soon. Last time i was with rogers and they put a temp hold on my phone for free. Anyone know if koodo does th...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Lance Dingman
My cell said that it is not register to the network i can not use my phone
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Dustin Clatworthy Reed
help please ?
I need help my bank is charging me 45 dollars I don't make a lot of money and I don't have great credit due to making mistakes when I was...
  • 1 me too
  • 1 reply
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Photo of Kelly Cipolla
I want to know my account balance
  • 1 me too
  • 2 replies
  • Question
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Photo of CaptZane
Trying to upgrade Phone Online
Been trying to upgrade online for two days.  Enter all the info credit card accepted.  Says it is accepted but then final screen I get an...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Claudia Mesa
New charges in my bill for data without exceed it
I have new charges in my bill this month for data about $265 but I didn't exceed it or authorize that charges, actually I have no clue wh...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of ABH
confused with my billing and international calling rate add on is missing - Local/International calls Skype
Hello, I have attached two pictures. I used to have international calling rate add-on somehow seems to me now that it is missing from my ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Mayme
I have both me and my boyfriend on my bill. Why does my tab say -$335 I think it was and my why is my boyfriends -$110?
I have me and my boyfriend on the same bill. We got our phones back in November of 2017. I have an LGG6 and he has a Samsung Galaxy J36. ...
  • 1 me too
  • 2 replies
  • Question