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Conversations 31 - 45 of 4207
Photo of Ryan House
why am i penalized for going to a Koodo store over ordering online?
$30 connection fee (including SIM card) applies when purchased in store $0 connection fee (including SIM card) when you order online! Wh...
  • 1 me too
  • 5 replies
  • Question
Photo of alex m nova
Simply cannot change billing address. Invalid Address.
I understand there are newish address standards. I have read Canada Post, everything is typed and retyped correctly. https://www.canadapo...
  • 2 me toos
  • 4 replies
  • Question
Photo of Lilly
Activation credit
I was just charged the activation credit? Is this right? I searched the definition of "activation credit" on here and my understanding w...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Morph06
Tout pour les nouveaux clients et rien pour ceux qui sont avec vous depuis longtemps...
Bonjour, je suis client chez vous depuis plusieurs années. Pourquoi n'ai-je pas le droit aux forfait spéciaux que vous faites seulement à...
  • 1 me too
  • 1 reply
  • Idea
Photo of patrick bosma
koodo bill payment timed out and took $100
So i used the koodo mobile app to make a payment on my phone bill.  When i did it timed out and froze.  After restarting the app i still ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Kristen
Why am I being taxed on the price before taxes?
I have a $60 plan in which I receive a $10 discount for byod. I'm new to Koodo and I noticed on this bill that the HST tax says "7.80" (I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Brennen
I have been trying for months to get i to my on line account
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Asia Gabrielle Yerxa
Don’t know what this means please help! :( .
I’ve never ordered anything from Koodo so I don’t know how the whole process works but what does currently being verified mean? It alread...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Lynda Mountain
Koodoo
Iphone8
  • 1 me too
  • 3 replies
  • Question
Photo of Mahone bay alternative
Payed 180$ kodoo says i dident
I payed in 180$ kodoo says i dident but i can see it was taken out of my account from kodoo also got a letter on the 20th of june saying ...
  • 1 me too
  • 2 replies
  • Question
Photo of Jan Middleton
My phone picks up US networks when driving on Canadian side of Canada/US border.
I live in a community in Canada, bordering the US. My phone picks up US networks when I drive down the river bordering our countries. I'v...
  • 1 me too
  • 6 replies
  • Question
Photo of Reynaldo Ramos Teves
Billing Inquiry
I just received my new phone bill for the past month and I'm confused whether or not it is right. My billing cycle is the 17th of each m...
  • 1 me too
  • 1 reply
  • Question
Photo of Victor Muliyil
Account Cancellation
I need to cancel my account effective immediately. I bought a new phone & new service. I no longer want to use Koodo. I have significant ...
  • 1 me too
  • 4 replies
  • Question
Photo of Victor Austin
I need to cancel my phone plan with a tab. How long does it take?
Want to cancel my with a tab
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Joy Thierry Llewellyn
bill error
Bill Error: I was driving along Highway #14 on the west coast of Vancouver Island, BC, yesterday. There was no cellphone service for a po...
  • 1 me too
  • 5 replies
  • Question